Pacific Trade Winds Reviews
Preamble: You should always do your homework before reserving with businesses in foreign countries. The best way to check a Costa Rica business is through globally recognized organizations such as the Better Business Bureau (BBB), Costa Rica Tourist Board (ICT) and Costa Rica National Chamber of Tourism (Canatur).
The following is a video one of our recent clients sent to us about their trip (thanks for sharing Dan, we love it!)
The following are but a handful of the reviews we have received lately:
I wanted to let you know that the combination tour was perfect. Both hotels were very nice , comfortable, and clean. I was amazed at how warm and friendly the staff was at both resorts.
I would recommend both Arenas del Mar and Arenal Springs without hesitation.
The private transportation drivers were very professional, friendly, and kind young men. Well, our favorite was Ricardo. He was around 50 years old ! He made our long drives enjoyable. He was amazingly handsome! So, that was a bonus!!
The guide at Manuel Antonio was also intelligent and very interesting. He did a great job. His name was Mauricio. We had a wonderful time there.
Thank You for all your patience and for the great services provided by your organization.
We will definitely return to Costa Rica.
Clarissa, June 2013
I just wanted to let you know that we had a wonderful trip. Everything was seamless- thanks to you! Both hotels were great and all of our activities were really great as well. The guides were very knowledgeable and it really made a difference taking a guided tour through Manuel Antonio park. I would highly recommend Pacific TradeWinds to anyone traveling to Costa Rica. Thanks again to you and your team for all of your help and for making our trip wonderful, special and relaxing!
Kay, June 2013
I wanted to send an email to you to thank you for all you did to make my vacation with my daughter excellent. We had so much fun and there is nothing we would have done differently.. We were extremely happy with all of the tours you booked and all of the drivers were amazing. Roberto picked us up at airport and was very knowledgeable and accommodating. We felt he really looked after us. He would stop when we wanted and we also especially liked Christian, tour guide at Monte Verde cloud forest. Both my daughter and I had such a nice time we are having a difficult time choosing what we liked best. The Las Logos hotel was exceptionally beautiful, zip line fun, Negro Boat tour--so much wildlife and a great tour guide with Andre's , Montiverde day and night walks, Snorkelling on catamaran near Tamarindo beach.. All phenomenal. thank you. I will also go on trip advisor as well. I would highly recommend your tour company..
Sheila, May 2013
Let me first say that we wish to thank you and your company for putting together a wonderful trip for our anniversary.
Maria and I enjoyed it all.
What we enjoyed most was the fact that every person working with us, driving, guide service, boat crew and hotel staff were wonderful. The service was as good as it could be..
Let me give special thanks for the staff at the Tree House in Monteverde. We felt like we were at home.
I must tell you about the efforts made by the staff at the Springs Resort to help us celebrate our special Dinner on the evening of our Anniversary. They had set a special table away from the dining area, with a short walk-way lit by candles leading to the table. Perfect setting, and set up as only Martha Stewart would direct it to be done.
The scenery of Costa Rica, and the people are wonderful, and we are looking forward to returning soon.
Peter, May 2013
We came back from Costa Rica. Our trip was wonderful. Although, we made several changes while the plans were being finalized it all worked out at the end. All the hotels were perfect. The transfers were on time.
Amit, May 2013
Thanks for helping with a great vacation. We absolutely loved it.
Jyoti , May 2013
Hola Gretchen, i just wanted to let you know that i have arrived home. I wanted to say thank you so very much for all that you did! It was pacific trade winds that insured that i had a safe and very amazing vacation in costa rica. Is there some where i can send photo's or any other feed back? My travel agent here has the name of your company and will recommend it to any of his clients that are interested in going to Costa Rica. Thanks,
Julia , May 2013
Thrill of my life!! Thank you pacific trade winds for organizing.
Moe, April 2013
I have to say this was the most fun I have ever had. The tour guides were hilarious, friendly, and knowledgable. I have had never done this before, and hands down all 7 of us agree that that was the funnest thing we have ever done.
-Sally, April 2013
Hola, Veronica.Rick and I wanted to let you know how much we enjoyed our trip to Costa Rica. Everything went so smoothly. The drivers and tour guides were wonderful. We saw lots of beautiful scenery, fascinating creatures, and even had a crystal clear view of Arenal volcano one day. We also enjoyed the friendly people we met, who put up with my halting Spanish.
I want to thank you especially for arranging our stay at the Nayara Resort. The gardens and accommodations were incredibly beautiful. What a superb staff! The polished service they provided made the experience even more memorable.
We have been hoping to visit Costa Rica for over ten years, so this was a dream come true for us. Thank you so much!
Marcia and Rick, April 2013
Just to let you know that I had a great trip, in every way. I'll put a point by point report together on lodges, food, animals encountered, guides, etc. after I recover over the next few days. Saw over 200 different species of birds, with close to 150 new species, including the Quetzal, Bellbird and many more.
Living Retirement To Its Fullest!
Doug, April 2013
I just wanted to thank you all for your great support!
Me and my family loved Costa Rica and you definitely made our trip unforgettable.
We'll post great reviews in internet for you guys!
Mario, April 2013
Hi Gretchen -
Thanks for checking back - its hard to get back into the groove and I miss it there ! Im so glad we stopped by and met you, it was a very fun element of the trip and a pleasure to meet an Ex-pat !
It was a wonderful, easy trip - the country is like Disneyland and we both enjoyed it immensely ! I have had lots of fun telling people how easy it is to get around, how wonderful the people are and that everyone should go - today ! I am more than happy to recommend your services also - you were able to create a perfect trip for us.
I have been busy on trip advisor writing contributions on our activities and will be posting about your company as well - with highest of marks! I appreciated how easy it was to communicate with you and Vanessa during the trip - it was quite comforting to know every thing was handled and you were a simple phone call away, Exceptional services !
I plan on bringing my twin sisters there for their 50th birthday in January and will be working with you then as well.
If you ever find your self this way - give a shout, we would be happy to host you !
Teresa, April 2013
We're leaving this morning. This has been an absolutely wonderful vacation. Thank you so much for setting everything up. Going through Pacific Trade Winds was a wonderful decision.
Stephen, April 2013
:) We had a wonderful trip! Activities were perfect, pickups were on time, everyone was happy and kind. You have a beautiful country full of beautiful people!
Janet, April 2013
Your services were a 5 star experience !!!
When we were met by the delivery representative, he was knowledgeable, courteous and very helpful, He explained all about your rental servicers, reviewed the contracted services,told us about the car and what to do if we had trouble during our trip. We were very happy to see that the rental included a GPS and our representative loaded in our trip hotel itinerary into the favorites and showed us exactly how to navigate the GPS and the road in Costa Rica - what a HUGE help that was, really saved the trip for us.
At the end of our trip, We were late returning to the hotel on our last night for returning the rental, we were scheduled to meet him at 7pm and we were 40 minutes late - we called you and the representative was back at the hotel for pick up 10 minutes later!
The SUV drove like a champ - we had absolutely no problems with the car, the directions provided by the representative were accurate and we were very glad we chose you ! You provided AMAZING service and were wonderful to work with - I will recommend you any time and will be sure to tell our travel agency - Pacific Trade Winds of your great services!
Muchas Gracias !!
Teresa and Pat, April 2013
Gretchen, and all, as to our trip to Costa Rica, I will just say that you all did a really good job of designing our trip for us. We wanted birding and animals, and that is what we got. We were definitely pleased, as we added 129 birds to our life list.
Hacienda Baru was perfect for us, laid back but comfortable, with amazingly qualified guides. We loved our time there, and all of our guided hikes.
Sally, April 2013
We are back from Costa Rica. The days went by so fast! I want to compliment Pacific Trade Winds on a flawless vacation. All the many plans went without a catch. I would and shall recommend the company to anyone who wishes to visit Costa Rica in the future. I know we will be back.
Thanks again.......... Wayne & Theresa, April 2013
Thank you so much!!! It was our pleasure as well.
Peace, Jennifer, April 2013
We are back to the daily grind up here in the States after a truly phenomenal trip to Costa Rica. I wanted to take this opportunity to thank all of you at PTW for the amazing work you did behind the scenes to make our trip so memorable. From the drivers (all excellent, knowledgeable and enjoyable), to the staff that helped answer questions and organize things (and get my pants leg back! thanks Veronica) to the excursions and the hotels, we extend our heartfelt appreciation and gratitude for providing us the opportunity to really enjoy Costa Rica instead of worrying about the details.
We will definitely be coming back and WILL be calling you all to help us put another trip together.
Sheree and Jim, April 2013
We had a great time! thanks so much for everything.
Hola Maria, Veronica & Gretchen,
Buenos Dias! Muchas Gracias!
We left your beautiful country (muy bonita) on Sunday and miss it already!
Although I am busy back in the hectic pace of work, I had to take the time to tell all of you how wonderful everything was. You really came through for us with all the arrangements and listened to our wants and needs:
When I told you we wanted nature, you gave it to us: Canoeing on the Cano Negro was fabulous! Arenal Hanging Bridges was great! Hiking the Rio Celeste was amazing! Staying at Chachagua Rainforest was a dream come true!
When I said we like small groups, you gave it to us: Just us and the guide for canoeing, just us and the guide for bridges, just us and the guide for Rio Celeste. And even on the 47 foot sailboat, it was us and 6 other people - a nice small group.
When I asked for private drivers, you gave it to us: Just us with a driver from airport to Chachagua and back to Playa Hermosa - even our pick up on Sunday to the airport was just us in a small bus!
When I asked for quiet rooms at Chachagua and Bosque del Mar - they were perfect - exactly the room type in a quiet location.
When we requested the same driver from Jacamar, you arranged it - that was wonderful.
Thank you for being patient with me over the many months as I planned and changed plans. Your communication with me was excellent.
Of course, we will recommend Pacific Trade Winds! You are good at what you do!
Jane, April 2013
I just want to thank you on the behalf on my family for putting together the most wonderful vacation we ever took. Your country is absolutely wonderful with the most friendly people, awesome food and lush, colorful environment. We so enjoyed Arenal Observatory Lodge. The animals, birds and flora were incredible. My son loved the cute Coatis. The rooms were awesome and hospitality friendly. Antonio Manuel was also nice although busy. It was an entirely different experience. The resort was gorgeous and room perfect although we weren’t in it much. J Besides out planned tours we took in many more. Night walk to see frogs, etc. across the street next to the butterfly house, night boat ride to see the mangroves and all the night wildlife and a guided park hike. We also walked to the ocean to enjoy the beach. It was really sad to leave your country and we have been somewhat down since coming home. It is rainy/snowy and brown here right now. My daughter now wants to live in Costa Rica and if not she is definitely planning to go back. We are looking at exchange options.
Thanks again for all you have done to make this vacation go smoothly and delightful,
Cheryl, April 2013
Hola! Well, we are now home from our wonderful and stress free vacation. We really could not have been more pleased. Everything went like clockwork, the lodging was exactly what we wanted, the adventures hit above our expectations and we had the perfect blend of scheduled events and down time. When we got to Costa Rica we crossed our fingers and said a prayer for someone to be there with our name on a paper. We were greeted by a smiling face and passed on to Tatoo who served as a wonderful welcome host.I felt completely at ease to truly just relax and enjoy. We both feel we got lucky coming across PTW online! If you ever need a recommendation from us, we will gladly provide it! Thank you so much! iPura Vida!
Jill and Steve, April 2013
Kirsten and the Pacific Trade Winds team,
We want to thank you for the great trip we had. The places you suggested we visit were all fabulous. The Hanging Gardens at Arenal, Cano Negro Riverboat and Leaping Lizard Catamaran at Flamingo Bay were fantastic. We had a wonderful guide at the Monteverde Cloud Forest.
Our accommodations were very nice. Arenal Springs Resort and Flaming Beach Resort and Spa were beautiful and the service was exceptional. We were unprepared for the extremely rough highland roads, but the transportation and connections worked perfectly. Most of the drivers spoke English very well and all were polite and knowledgable.
Your suggestions turned out great. We were glad to have you as our agent when you helped us recover our documents we had left behind.
We had a wonderful time and would recommend Pacific Trade Winds travel.
Paul and Marsha, March 2013
When I am ready for another trip, I will let you know. I really appreciate your help with arranging our trip. Overall, it was a fantastic experience that we will talk about for years.
Thank you very much and best regards,
Joe , March 2013
Thank you for a wonderful trip. I have returned home safely and with no problems.
Kathy, March 2013
Hola ...wanted to say what a fantastic job you all did ....cudos to all of your team !!! my wife and i couldn't have been more pleased ...could you give me Dan's contact or have him cal me ...just wanted to tell him personnally our satisfaction...from both of us ..Gracius !!!
Douglas, March 2013
I just wanted to follow up with you after our recent trip
We couldn't have had a better time. Everything went just as planned.
I can hardly wait until we can afford another trip.
THANK YOU ALL SO MUCH !!!
Bert, March 2013
We had such a wonderful time visiting CR thanks to your wonderful help!
Lan, March 2013
Whole wonderful staff at PTW. Thank you for all your help to make this great adventure so easy and perfect.
Alice, February 2013
Just a quick note to say thank you for planning our trip to Costa Rica. We thoroughly enjoyed ourselves in a most unique country. We loved the Arenal Resort. And the excursions on the hanging bridges and the penas Blanca river rafting trip was amazing, with the wonderful guide, George, that we had. His eye was so trained that we saw a vast amount of wild life,more than we ever expected to see.
Thank you again for your help.
Linda, February 2013
Just wanted to let you know that we had an AWESOME time in Costa Rica.
Will definitely be talking about this trip for a long time... have some wonderful pictures to share...
Will highly recommend that others visit your beautiful country (and of course contact Pacific Trade Wnds to book their travel).
Everything worked out just as planned....
MUCHO, MUCHO, GRACIAS !!!
Bert, February 2013
I just wanted to tell you how much I enjoyed my trip to Costa Rica. I had a great time at Chachagua, with the Naturist, Christian and everyone. It is a great place to relax and learn about Costa Rica's Rainforest and substainability efforts. It is in the book, "1000 Places to See before You Die"
Our trip to Dominical was really wonderful. More humid and hot, but I really enjoyed the area. Cuna del Angel was a great place to relax and enjoy the "COFFEE". Beautiful forest and beach area.The Costa Rican people are wonderful and so kind.
Thanks so much for your assistance and guidance.
Sage, February 2013
Excellent customer service all around....very impressed!
we are very grateful for your honest and professional service! We are more than happy to wait for the refund...whenever it gets here is fine with us :-)
I hope you are enjoying a beautiful day in Paradise....
Katie and Jerry, February 2013
We had an amazing trip to Costa Rica. Everything was first class and your help and services all exemplary. I have already recommended you and your company to friends and family. Thanks for everything.
Tony, February 2013
Dear Veronica, Gretchen and other staff,
Gracias. Thank you for making our family trip to Costa Rica so wonderful. We so appreciated your advice in planning and arranging for the various tours and drivers. We loved the weather, scenery, eco-diversity, fruit and had a great vacation. It was just the right place of relaxation and activity for our family. We all hope to return in the future.
~Ritaq, January 2013
Kristin and Veronica, Many thanks for a good planning and a great costumer service...your work is truly appreciated.
I have already referred you Mahtab and her friend...they are traveling the end of January. I will continue referring people to you.
Take good care, and once again many thanks for a great service,
Alex, January 2013
Hi Kirsten, thank you very much for all your help.
Because of your hard work and dedication we had a wonderful vacation. I will definitely recommend Pacific Trade Winds to my friends.
Don, January 2013
Just want to thank you for helping organize such a terrific vacation. I was amazed at how seamless everything went - the trip went smoothly, and we have a fabulous time in your great country. We'll be back!
Thanks again, you were great.
Judy, January 2013
Hola Veronica y Lorena,
Muchas, muchas gracias for coordinating all the details of our most recent trip to your beautiful country- estamos mucho mucho gusto Costa Rica!!! Quieren visitar mas. my New Year's resolution is - yo estoy estudio espanol en 2013! Feliz anos nuevos.
Valerie, January 2013
Just thought I'd drop you a line and let you know how very much we appreciate the planning your company did for our recent trip. It was amazing! I highly recommend you to everyone I have encountered since our journey together! Great job!!
Carol, January 2013
We had an amazing trip to beautiful Costa Rica because of your company!!!! We have so many memories and photographs to keep for our lifetime. Thank you! Sincerely,
Karen, January 2013
Maria, Veronica, My husband and I just returned from C R with a trip that you booked for us. It was the time of our lives... Closest place to heaven without being dead! We loved you so much and our vacation pkg that we would like to return next dec, try monteverde and return to arenal, with your assistance. Clients for life...
Theresa PS We have told everyone about C R and PTWs, hopefully, you will have the pleasure of booking future vacations for our family and friends.
Theresa, December 2012
Hi, we have arrived and we spent 2 lovely days in paradise. We are looking forward to heading to Moneteverde today.
Don, December 2012
I wanted to thank you and everyone at Pacific Trade Winds for a wonderful vacation - from planning to execution, and for a truly memorable vacation.
Many thanks for everything!
Yohko, December 2012
Hello! Back home after our wonderful trip to Costa Rica! Most everything was perfect. We loved all the tours, enjoyed Arenal Springs Resort and Spa, the staff were terrific and rooms was excellent.Will plan better next time. Athica Canopy, Hanging Bridges, ATV tours all were first rate. Transfers were great. We especially enjoyed Rudy who took us to Atenas on Saturday and then airport on Sunday. We can't wait to go back to Costa Rica. Pura Vida! and thank you.
Roger & Ann, November 2012
Dear Pacific Trade Winds team
Our holiday is over since quite a while and we are back in daily business.
The time in Costa Rica was great. We enjoyed it a lot: people, food, nature and even the weather. All in all a fantastic holiday. Thank you very much.
- your subcontractors where very good, specially all the drivers: we always felt safe and secure, WELL DONE
That is already all - it was really a wonderful time.
Best thanks again to all of you,
felix, November 2012
Pacific TradeWinds staff,
We just finished our trip to Costa Rica. We had a fabulous time. Everything went as planned and the weather was just perfect. We did pass through the town that you are headquartered in also during our trip from Arenal to Tamarindo, according to our driver Jeiro. We did not have the "Rains" give us any problems.
I would give your attention to my itinerary a 1st grade.
The people we dealt with during this trip were great and very calm and helpful. Everyone that we encountered during this trip were great.
I give the country 5 stars, the people of this country 5 stars. The hospitality 5 stars. Our wish is to go back and explore different region of this country in future. I am planning to contact you in that case.
I sincerelly hope that this country and its people remain as nice, cordial and welcoming in future. We have been to many different countries of the world where they try and sell you everything in sight when they see tourists. That never happened in Costa Rica.
Thanks again and keep it up.
Yatish, October 2012
We are back at home safe and very very satisfied with the excellent experience of our vacations. Thank you very much for the excellent service and tours. All the companies selected were excellent and punctual.
We will recommend you 150% to everyone.
Muchas gracias por todo. Les deseamos muchas bendiciones y prosperidad.
Rocio, October 2012
Thank you for your help with this! The trip was wonderful and we had a great time. I have been very happy with the service your company provided!
Dawn, October 2012
Our family is having a wonderful vacation here in Costa Rica, and we thank you for facilitating a great itinerary in some wonderful settings!
Pauline, September 2012
Just returned from Costa Rica from our honeymoon and everything that Pacific Trade Winds planned was perfect. We selected the Guanacaste Adventure package (11 days). We stayed at 3 different places as a part of the package. We choose not to rent a car and instead transportation was provided for us. I was nervous that perhaps our transportation may not show up, but this was not a problem at all. All of the transfers from place to place were on-time... we did not have to worry about any of it. The excursions that were planned were also amazing and gave us a diverse look into Costa Rica. All of the places we stayed at were welcoming and clean. I really recommend this company and will be using them in the future for a second trip there.
Shannon, September 2012
Thank you Lorena for checking. We are having the best time of our lives. Our trip has been flawless and we have been very impressed with the tours and how friendly everyone is. The people of Costa Rica do an outstanding job!!!! Top notch! I have worked in the Tourism Industry in Canada and I know how tough their jobs can be. I am truly impressed.
Thanks so much and if we need any assistance we will be in touch.
Pam and Kenneth, August 2012
Just want to say thank you for all your help in organizing the trip and being patience with me with all the questions and the changes that I had requested before and during the trip. We had a good time in Costa Rica. All the hotels were nice and the transfers were all on time. The drivers were all courteous.
As you know I had already recommened the Pacific Trade Winds to another of my friend and I believe she is travelling in September to CR. Again thank you all for you help ,especially
Esther, August 2012
Just wanted to let you know we had a great trip, and thought your services were fantastic. We loved the places and excursions you recommended, and the information you provided. Every one of your transportation people (from Jacomar) and the tour operators were top notch, and everyone was extremely prompt, thoughtful and courteous. The first driver (unfortunately, I forgot his name) who took us from the airport to Arenal did a great job of showing us interesting sites and animals, and telling us a lot about the country during the trip.
We also really appreciated your help in changing our plans when our flight was cancelled and our arrival delayed a day. You saved our trip by making alternative arrangements. We ended up doing everything we had planned to do.
Thanks again. We would be very happy to act as a reference for you. Feel free to post our comments on your website if you wish.
Jon and Ruth, August 2012
Thank you. We had a wonderful time. Everything was great. Terrific activities and guides and accommodations. Very good trip. Thank you again.
Kimberly, August 2012
I just wanted to let you know we thoroughly enjoyed our trip !!!! Everything went off without a hitch. Every outing we did was great !!! No one was ever late and they all gave us perfect service. I will be recommending y'all whenever I get the chance. Thanks again...and Puda Vida !!!
Michelle, August 2012
Just want to tell you how much fun we had. Thank you for putting together a wonderful trip. Lot's of fun, sights, great hotels, and more fun! We will definitely recommend Pacific Trade Winds to all our friends and look forward to another adventure with you!
Heidi & Lin, August 2012
Best Vacation Ever
Pacific Trade Winds planned a fantastic vacation for us in April 2012. Thanks to Veronica and Gretchen for creating a customized vacation package to meet our needs and for suggesting a fantastic resort in Manuel Antonio. All of the tours were perfect. All of our transfers were on time and everything went smoothly. We didn't have to worry about anything, it was all taken care of for us! Arenal was breathtaking and the waterfall rappelling tour they suggested was incredible. Buena Vista was a fantastic suggestion and exceeded our expectations!
Jen H, July 2012
Just came back from a fabulous trip in Costa Rica that was organized by Pacific Trade Winds. I give your company a 5 star!!!I want to start planning our next trip.
Dawn, July 2012
We had an amazing time. Thank you so much. Everything you arranged worked like clockwork and we wouldn't think of going back without going through your service.
Kelly & Shari, July 2012
Hi Gretchen - such a pleasure to meet you two and everytime we ate one of your delicious candies or nuts, we thought gratefully of your handling our tour. The family had a remarkable vacation.
Good luck with your business, and if you ever run any FAM or Press trips let me know -- I might want to visit Costa Rica again sometime .
Gerrye, July 2012
We have returned , and we had a very nice trip, Thanks for putting everything together. It all worked out very well-no problems at all.
Kathy, July 2012
I just wanted to thank you for your help with our vacation package. We had a great time. Costa Rica is just amazing. We are planning to go back again and again.
Thanks again and we will keep in contact.
Monica, July 2012
Our trip to Costa Rica -the first time- was outstanding. Gretchen related to all our requests like a pro. I felt I had a very best friend with PTW. She always has a solution to whatever the problem seems to be. Since we did not know much about Costa Rica - where to go, what to see and what definitely not to miss- we told PTW what we were looking for and what price we could pay. They suggested locations and described them. All turned out to be absolutely stunning. PTW told us they would be there at the airport upon our arrival .......... they were, the vouchers "paid" for all events and the pick up was on time ....... every time. The drivers and tour guides were bilingual, courtious, friendly and great to show you where you needed to be.The guides "find" wild life I would have never seen because they know where to look. The groups were small and personal. One even took footage with my camera of a monkey in a tree for me!!!! I am sure that was not included. They help with everything. I felt like treated like a VIP. Once the weather in the Pacific was stormy and the seas rough so a trip to Osa was cancelled for security reasons. We boarded the next day and I knew that it had all been for our benefit. The captain helped us in and out of the boat The people in Costa Rica are really wonderful but may be PTW set the standard. They are the best of the best and really top of the line.
Having Gretchen working for them puts the icing on the cake. Sheryl suggested to read Jack Ewing's book Monkeys are made of Chokolate" and she suggested to have him sign it. I did and Jack Ewing is the best that could have happened to the wild life in Costa Rica. To read the book in advance gives you a better appreciation later on. Once you are at Hazienda Baru read it again now you understand better.
All in all a trip unmatched and I feel we have not seen enough yet. So for anyone see Costa Rica with Pacific Trade Winds it is top of the line.
All your survey questions naturally got answered with 10s.
Thank you soooooo much for an experience of a life time which needs to be extended as soon as possible. How? With Pacific Trade Winds only ............ no question. Thanks from the bottom of my heart,
Karin, June 2012
I want to let you know what a wonderful time my daughter and I had on our trip to Costa Rica. I also want to thank you for all your help and organization to make this trip a success. We ran into many people who had used your company and each were also pleased with the help and communication you provided.
Thanks again for your help and we did not want to leave. We shall return again some time, so in the future, expect a message from me to help organize another trip.
Margaret, June 2012
We booked a wonderful Costa Rica vacation with Pacific Tradewinds of Costa Rica. All the advice and excursions were perfect. Gretchen and staff were so friendly and easy to work with. All the transportation and guides were so much fun and right on time. We will most definitely plan a second trip and always rely on Pacific Trade Winds for travel assistance. Costa Rica is such a beautiful place with delicious food and friendly people. The Rio Celeste waterfall excursion was so much fun and our guide Maria and driver Ronald made it a day to remember, they were great!! Thanks for such a amazing time.
T.D, June 2012
Please let Gretchen and all your staff know that our vacation in Costa Rica was wonderful.
Everyday was exciting and all the excursions were great! We will be coming back soon. All the guides and almost all of the drivers were amazing. We all had such a great time. The only thing we would want to do differently would be add a few more days to our trip.
Thanks for all of your assistance
George, June 2012
Just wanted to let you know how much we enjoyed our trip to Costa Rica. The country is beautiful and the people were so friendly. We did a lot of activities while we were there and had a lot of fun. Thank you so much for helping me book this trip.
Nancy, June 2012
My wife and I would like to thank you and the staff very much for the organization of this trip, the hospitality and service was great. Arenal Springs Resort was beautiful. I would also thank-you very much for shipping our clothes that we left in the closet from Arenal to Barcelo.
Once again thank-you for all your help putting this trip together for us it will be remembered for a long time and I would like to come back again someday.
¡Pura Vida! Dave June 2012
We are extremely happy with our visit. thank you for making it so wonderful. your hotel choices were fabulous and we had such a smooth and happy stay in CR. thank you for everything!
Sakura June 2012
Gretchen--just wanted to tell you that our trip to Costa Rica was completely amazing. We could not have been happier! Thank you so much for everything that you did. You're the best!
Tiffany, May 2012
Thank you for such a great itenerary during our stay in Costa Rica. The guides were all great and most of the places we stayed were very good too. we can let others know how nice our trip was as a whole.
Susan, May 2012
Just want to say "Thank You" so very much for making this trip so enjoyable without any worries; your company Pacific Trade Winds is #1 in our travels and we will spread the word on this; Your drivers were always on time and extremely friendly and helpful; this will be the first of many travels with your company; again our thanks !!!!!!!!!!!!!!!!!
Nan and Don, May 2012
My compliments to the gals who made my travel plans. Everything was perfect, I loved the places I stayed at and I did visit some other places while I was in Costa Rica. One of the nice things I noticed was that all the places I stayed at were very Costa Rica style. All the people and tours Guides were so helpful and knowledgeable. I thank everyone that helped in making my vacation so nice. I will call again soon as I hope to revisit Costra Rica.
Bonnie, May 2012
We greatly enjoyed our vacation. PTW's people were great!
George, May 2012
If you ever wanted to take a tour in Costa Rica and didn't know where to start, just call Pacific Trade Winds and do as we did, leave everything up to them. They asked for a price we would be comfortable with and they give us suggestions. They suggested different packages and told us to change anything and they would get it done. From the time our plane touched down in San Jose until our plane flew back to the U.S., we were treated like royalty.
Our trip to Arenal Springs Resort was a three hour ride, but the fluent English speaking driver made the trip easy and wonderful. His knowledge about the country was excellent. We took two excursions out of Arenal, a boat ride up the Negro River and the Arenal Valcano tour. Both tours were excellent and again with very fluent English guides. Make sure you take your camera and as you may see an albino howler monkey. A very rare animal.
Then off to the Hilton Papagago and the Pacific Ocean. We took a regular taxi from Arenal to Hilton. The Hilton Papagago was one of the most wonderful resorts we have experienced -- and we have stayed at a lot of 5 star hotels. All we can say is ' excellent'.
After our 3 day stay at the Hilton, we were given a five star ride back to San Jose. The driver gave us a complete history lesson about the people of Costa Rica and the country. It made a long trip very short. Our driver dropped us off at our hotel in San Jose for a 4 night stay in San Jose.
Everything. and I mean everything. was arranged by Pacific Trade Winds. My wife had medical procedures done before and after our tours and PTW arranged all the transportation to and from the doctors offices.
All the correspondence was done via e-mail and telephone. We just cannot say enough good things about Pacific Trade Winds and their professionalism and we would recommend them to everyone.
John and Martha May 2012
Dear Pacific Trade Winds - Hola!
Leigh, Veronique, and I are back from Costa Rica and we had a wonderful time! Arrangements went like clockwork - van drivers were so nice; vans were immaculate; and hotels were much more than we expected.Fun things were great - caving, rappelling, white water rafting, zip-lining - they were all winners! All the guides on our nature walks did their utmost to point out everything of interest (which was everything!) and share their love of Costa Rica and its dedication to the environment and the animals. Justin, you and your staff did a fabulous job arranging everything for us and without hesitation we would recommend your company to anyone who is planning a trip to Costa Rica.
Many thanks and Pura Vida!
Sally May 2012
We are having a fabulous time here and you guys have been wonderful! Thank you!!
Elizabeth, May 2012
I would like to thank you for the well planned trip. Our activities were all well organized and the staff are very pleasant and approachable. The hotels were all at the perfect location; only steps away from everything. We all have enjoyed our time in costa rica. This trip couldn't have been any better!!! :)
Thanks again for everything!
Nina, Veronique, Rima and Zachera - Apr 2012
We had an amazing time in CR The people were wonderful and the transportation perfect and on time. We met 4 girls from Canada and Jen at the treehouse who also sang your praises. The only thing that was boring was the hanging bridges tour, the guide was not very good. All the others, esp. the white water was great. You did a wonderful job.
Mary and Paul - Apr 2012
Hello to all my friends at Pacific Trade Winds! I am sadly writing to you back home in the USA... wishing I was still in beautiful Costa Rica.
I am writing on behalf of my husband, my two daughters and myself to extend our sincerest gratitude for the FABULOUS trip you helped us plan out. Every thing you have done over the past 6 months from the initial planning, to the MANY changes was so much appreciated. Our vacation went so incredibly smooth with no hiccups along the way - it was really amazing!
Our accommodations at Arenal Springs Resort and the Fall Resort in Manuel Antonio were exactly what we expected and fit our needs perfectly. Our tours were so much fun - and the tour companies we dealt with were so professional and really made our vacation memorable. The transportation and meals provided with the tours exceeded our expectations. The tour guides were so informative and did a great job relating to the adults and kids in the group. I have to say our most memorable tour was the Cerro Chato Extreme Hike - our guide, Alfred - did a great job. The weather was far from ideal that day - I mean, pouring rain - but Alfred kept us all engaged and moving and enjoying the hike despite the fact that the hiking trail was more like waterfall repelling at one point! To keep 2 teenage kids having fun on a hike through the pouring rain is not an easy task - and he did it!
We will strongly recommend your services as well as the accommodations, tour company - and rental car company - that you provided us with. We are looking forward to our next trip to Costa Rica - and will definitely reach out to you for your assistance again!
Kelly - Apr 2012
I just heard from Anna Namnoum, THEY HAD AN UNBELIVEABLE FANTASTIC TIME! THANKS TO YOU!
Thanks again… Annie - Apr 2012
I wanted to thank you for planning a wonderful and spectacular trip for us. Every tour was great. The ziplining was loads of fun. The riverboat tour was excellent. The highlight had to be the rafting trip on the Rio Balsa. Great guides and a thoroughly enjoyable adventure for the whole family. The only small disappointment was our guided hike of Manuel Antonio National Park. For some reason they put us in a group of 13 people! We noticed that most other groups only had 5-8 people. It was way too big a group, and consequently we moved "slowly" and didn't see some of the sightings of other nearby groups. What a fabulous park though! Next time I think we would want to see it again, but would want to find a way to be in a smaller group tour. It was clear that you do need a guide to help spot more of the wildlife there. We also didn't have time to enjoy that fabulous beach there because we had to get back for our ride to Escazu. Next time we'll need to do that before our last day.
In terms of lodging, the Hidden Canopy was by far the most outstanding in every way. It exceeded expectations, from the top tier service (Jen was especially kind and so helpful), the physical plant, design, views, grounds, breakfast, and that wonderful afternoon tea! We almost didn't want to leave. Next time we really want to stay in one of the treehouse rooms! Arenal Springs was nice as well. We enjoyed the hot springs there. They even gave us two rooms even though we had only one booked, which was much roomier for the four of us. But we didn't care much for The Falls. It was a bit of a let down, due to its dated look and feel, and somewhat passive approach to service. The Intercontinental was a nice, comfortable way to transition out of paradise and end our journey.
All of the drivers were punctual and excellent, particularly a gentleman named Jairo, who drove us from Arenal to Manual Antonio. What a wonderful guy.
Thanks again for everything. Pura vida!
Dan - Apr 2012
I am soo sorry for the delay in getting this email message to you.
I wanted to say MUCHO GRACIAS to all the staff at Pacific Trade Winds, especially for those (Maria) who helped in planning my wonderful, amazing vacation!! Everything was fantastic!! We didn't have to worry about a thing and we even added a few more things to do while we were away. We did not have any problems. Our tour buses were always there when they said they would be there. I was so very happy with your services, I would gladly book with you again in the future and will definitely pass on your name to any others who are thinking of travelling to Costa Rica.
Thank you so much again...it was the trip of a lifetime and I would love to come back!!
Kathy Hall - Apr 2012
Everyone in the family enjoyed the trip to your beautiful country. All the transportation worked without a hitch. All the drivers were on time and we were very impressed with all the friendly and knowledgeable tour guides.
Gisela and Andreas - Apr 2012
I appreciate your hard work to make our trip a memorable experience and would recommend my friends and family to use your services in the future.
Thank you for your efforts,
Barb - Apr 2012
My husband and I had a wonderful trip to Costa Rica with you folks. The itinerary was brilliant and we enjoyed every minute of the trip.
I don’t know if you sent an evaluation but I’d like to fill one out. If you did send it, I might now have received it because my email was full by the time I got back from vacation.
Thanks again for all the arrangements. We had a fantastic time and loved Costa Rica. Pura Vida!
Donna and David - Apr 2012
We are back home now, but I wanted to tell you how much we appreciated all the efforts your office made for us. We had a wonderful vacation in Costa Rica and your office was instrumental in making that happen. We had a few issues that were quickly addressed. We are very appreciative of all your hard work on our behalf.
Muchas gracias and pure vida!
Maryann - Apr 2012
We had an AWESOME vacation thank you very much! Costa Rica is beautiful and we can't wait to go back and explore more of it next year. All of the arrangements that your company made where perfect and all drivers were on time, friendly and very informative and happy to share information about their homeland. Altough both resorts were very beautiful we especially enjoyed Arenal Springs. The people there were wonderful. My husband described the difference between the two resorts as the staff at Barcelo Langosta treated us like customers whereas the staff of Arenal Springs treated us like guests. We LOVED the Athica Canopy Tour. The last zipline and tarzan swing was a real Adrenaline Rush.
We will be sure to give your company great references on TripAdvisor and will refer our friends!
Gail & Ken - Apr 2012
We are having a fantastic time here in Costa Rica! It's beautiful and yes Pura Vida! Thank you!
Esperanza - Apr 2012
Thank you for arranging an adventurous & fun vacation. Our transfers & trips were efficient & problem free. We added extra activities while at the resorts...horseback riding & surf lessons (which I highly recommend). Upon our return, we have recommended your company to several people. Keep up the good work!
Elaine - Mar 2012
We just got home from a fabulous vacation and I wanted to THANK YOU. The trip was perfect and our scheduling was the best. The resorts and excursions were fun and the guides amazing. The various ground transportation providers that you arranged for us were all very professional, friendly, and on time (sometimes even early). We will definitely recommend you to other friends who might be coming to Costa Rica in the future. Plus I will do a review on your services with TripAdvisors. Thank you also for making the last minute adjustment to our itinerary. The Hanging Bridges tour was the highlight of our trip, mainly because the guide, Carlos Ramero (I think that is right) from Sunset Tours, who was extremely knowledgeable about the animals, geology, and history plus he was fun.
Cindy - Mar 2012
Hola....everything so far has been really super...on the move today....thanks for all you have done.
Robert and Charlee - Mar 2012
We had a great vacation. Looking forward to returning next year
Thanks Philip - Mar 2012
So far everything has been very organized and lots of fun. We were pleasantly surprised by the quality of our hotel. Freddy our driver (from the airport) was awesome. Please pass that on. Thanks for following up with us. I'll be sure to reach out to you if we need anything. Thanks again.
Gabriel - Mar 2012
Wanted to let you know we had the most wonderful trip! Costa Rica is beautiful. All hotels, tours and transfers went without a hitch. I might add that the Canopy trip in Montezuma was the only tour that was perhaps more strenuous than expected (ie the stair hikes straight up) but was ok. We did see monkeys and an ocelot on that tour. Thanks for a well planned and executed vacation!
Tammy - Mar 2012
Dear Gretchen and staff,
My sister and I want to thank you for intervening on our behalf on the loss of the IPOD, Be sure that we will highly recommend your company to all our friends who want to travel to Costa Rica. I will also write a review on TripAdvisor
praising your company.
We are now in Manuel Antonia and enjoying the beach area and the Falls Hotel.
Thank you again.
Margaret - Mar 2012
We just returned from our Costa Rica vacation. It was way beyond our expectations. Everything ran smoothly. Every excursion was on time and the driver's were great. Arenal Springs Resort was exceptional, especially the staff. The concierge Edward suggested a side trip that was perfect. Manuel made the best drinks we ever tasted and was also helpful with suggestions and information about the area. Each day we found a new towel sculpture in our room. The management at this hotel must be exceptional because every single employee was determined to make our stay the best it could be.
All of the activities were wonderful. Drivers were on time and exceptionally helpful. Unfortunately at Tamarindo the area was experiencing a Red Tide, which hampered snorkeling, but the boat crew worked hard to find a clear place to swim.
Tamarindo Diria Resort was nice and the beach was wonderful. I am sorry to say that the staff was far below the quality of the Arenal Springs staff. Most did not seem particularly happy or motivated and didn't care about customer service. However, the area is so beautiful, we couldn't help but have a wonderful time.
This trip was so successful that I would like to plan a trip for 7 - 10 people about this time next year. We would like the same activities plus a canyon trip with waterfall repelling and the swinging bridge walk. Most of the group enjoy dancing and night life which we didn't find at either location. Any suggestions for that?
Again, Thank you for a wonderful experience.
Sheila - Mar 2012
Pacific Trade Winds put together an incredible Costa Rica vacation for us! They were very helpful and patient as we made many modifications to create the perfect get away. Our trip included stays at the Arenal Springs Resort in La Fortuna, a gorgeous and peaceful resort with thermal hot springs; and The Falls Resort in Manuel Antonio, a nice spot tucked right into the lush tropics. We did a full adventure package with zip-lining, canyoning/rappelling, white water rafting, snorkeling and surfing. All of the tours were great, but if you need help picking and choosing we loved the zip-lining and canyoning/rappelling the best!
I would definitely plan a trip with Pacific Trade Winds again! It was so nice to arrive in Costa Rica and know that everything was taken care of. The tours and transportation all went according to plan, all with very friendly people along the way :D I can't wait to get back!!
Thanks, Jen - Mar 2012
Thank you Pacific Trade Winds, my wife and myself had one of the best vacations ever, you are a very honest and trust worthy buisness,, we would trust your services again in the future, also do you have any packages on the pacific side? please let me know
Thanks for your message. We are back home after a really wonderful vacation!
Accommodations were excellent, and all the organized trips were very enjoyable for all.
Alison - Mar 2012
Costa Rica is a great place to vacation with your family. There is so much to do and see and and it is a beautiful place to just simply relax. The people are warm and friendly and our itinerary with Pacific Trade Winds went very smoothly, thank you. Our trip was fabulous and would love to repeat it some day.
Rachael - Feb 2012
I would like to thank youfor your wonderful trip we had. Although Ralph got bitten by something iin the jungle, the doctor took great care of him at La fortuna and we were the lucky group that saw the Jaguar.
We will send you picture of it as soon as i get a chance.
Carol - Feb 2012
Thank you for making all the arrangements for our Costa Rica vacation! We were very impressed with the way it was operated-to the point of almost perfection ! Congrats! It is a beautiful country and the people are wonderful!
I would not hesitate to recommend you company to anyone!
Spring and King - Feb 2012
Hello Dan and Pacific Trade Winds Team!
My clients just completed their trip (8831) and had the best time! Everything went smoothly, it exceeded their expectations and they are raving about it on Facebook! Thank you for providing such a positive experience in such a beautiful place. It was my first experience booking clients with you, but rest assured, it isn't the last.
Thank you all!
Elicia - Feb 2012
Thank you so much for all you did to create a most wonderful vacation for us in beautiful Costa Rica. The only way it could have been better is if we were able to stay longer. You truly listened to what we were looking for and provided in a very professional manner. Perhaps we will come back next February and stay on the Nicoya Peninsula or venture down to Panama. I would love to stay 2 weeks next year if possible.
Thank you again and Blessings from Arkansas
Debbie - Feb 2012
All - I want to Thank Everyone at Pacific Trade Winds for the Excellent Service on our recent trip to Costa Rica.
From the start it was an excellent! Gretchen with all her help in booking and for the great restuarant recommendations. Veronica and Maria for all the help with the changes I made. Lorena for checking in on us when we got there.
Everything worked our Perfect - all guides arrived on time and were very informative. We just LOVED your Country and truly hated to leave.
We are researching our next trip to your country and will let you book it for us. I think we want to head to Arenal again and maybe Monte Verde.
I will be post some comments on Trip Advisor - about your company and the hotels and excursions soon.
Thank you again.
Julie - Feb 2012
Now what?! Pacific Trade Winds just eliminated half the items on my bucket list in one week of adrenaline.
My family aged 46, 42 and 13 were dreaming of taking our typical holiday of sand and sea touring to another level. We agreed on Costa Rica. Pacific Trade Winds were dealt the challenge to work with a low budget, while providing a vacation of a lifetime. Not only did they succeed, they surpassed our expectations. We enjoyed white water rafting, class III, IV rapids, canyoning and rappelling, zip lining, horseback riding, amazing waterfalls and more. They understood we were looking for a trip above the cookie cutter, hurry up and wait your turn vacation. As an athletic family looking for adventure, there was still apprehension for the safety of our son. Pacific Trade Winds realized our concerns and planned a trip with professionals that took safety as their highest priority. Pacific Trade Winds organized and planned our trip before we left, so there were no surprises, or rather, unexpected expenses. There was a perfect balance of high adrenalin activity, independent exploration and enjoyment of the exquisite surroundings of our accommodations. Each person involved in our vacation was professional, courteous and enthusiastic. Pacific Trade Winds gave us the vacation we were looking for. We will definitely enlist their services in the future and recommend you do the same.
Step out of your comfort zone!
Joanne, Terry and Devon - Canada - Jan 2012
We loved our adventure with your company this past November and wondered it you have any tours to South America?
Anne Catinna - Jan 2012
Hello from cold Colorado,
Martha and I want to thank you for a wonderful vacation. We enjoyed every minute of our vacation. Having Pacific Trade Winds completely, and I mean completely, schedule our hotels, tours, and private transfers made this a worry free vacation. From the time our plane landed at the San Jose airport to the time our plane left for the United States, everything was taken care of. I will recommend your company to anyone wanting to vacation in Costa Rica.
John and Martha - Jan 2012
Just wanted to thank you in writing for a spectacular trip. We had a most amazing time. Everything ran so smoothly. WE didnt have to worry about anything for even a moment. The rafting, ziplining, rappelling were all great trips. The resorts beautiful. Thanks for all your help and we will think of Costa Rica again for another trip. I hope soon.
Sarah - Jan 2012
Thank you very much for the fantastic service provided for the trip. It was great fun in Costa Rica. We had a good time, Turribal was bit below our expectations. However all in all we had a very good time. Dominical is fantastic, we will recommend that place hands down.
More over, I want to express my sincere gratitude to your outstanding service. It was just excellent all 5 stars.
Thank you much,
Maya - Jan 2012
We’re back from our holiday in Costa Rica and settling back into a routine at home again. We just wanted to say what a fantastic time we had! The hotels were great, the tours you organized for us were excellent. We loved the ziplining even though it was pouring rain on us, the whitewater rafting on Rio Balsa was a highlight for the whole family, and the time in Samara just relaxing on the beach and playing in the ocean was perfect. Thanks so much for everything.
The holiday was everything we hoped it would be and we would definitely recommend you to our friends if they are thinking of going to Costa Rica. We hope to be back again someday. You have a beautiful country. Thank you!
Peter - Jan 2012
Thanks for the wonderful planning – we had a great time - Starting with Dan who gave us the comfort of planning the complex trip and tried to meet our requirements. All the people who helped us were wonderful.
We will surely recommend your tour company to our friends.
Lorraine and Craig - Dec 2011
I just wanted to send you a note saying how happy we were with our trip. That was probably the best vacation we have ever taken - and every part of it, the transfers, everything was absolutely perfect. I cannot thank you guys enough for how well everything was organized.
I have already referred your company to two other people who are going to be planning trips to CR soon. We are actually also going to bring the family down in a year. We will definately contact you again when we come down next time.
Thank you again - the entire trip was wonderful!!
Lee and Apryl - Dec 2011
My wife and I took a trip through PTW and absolutely loved it! You all were awesome and helped us create amazing memories! I have a follow-up question...
My wife's sister is getting married and looking to travel to jamaica or belize for a honeymoon. Are there any specific travel companies you all could recommend that offer adventure-type packages? They really liked the kind of trip we took through you all but wanted to do Jamaica or Belize. (I am still trying to convince them to do Costa Rica!)
Grace and Peace,
Brandon - Nov 2011
Our trip was fantastic. All the drivers/tour guides were on time and we especially loved Tamarindo.
You sent my sister, Gracie, and myself to Costa Rica from Sept.21st, 2011 to Oct. 1st, 2011. I wanted to thank you for the wonderful trip you planned for us. We had so much fun and our adventures were awesome. I would recommend anyone to your company.
Debbie - Nov 2011
We are back from our trip, words can not describe how wonderful it was!! It was more incredible than we ever thought it would be. Every arrangement you made for us was perfect!
We loved the Arenal Springs Resort! The service was excellent, the rooms were excellent and the food .... well, not to be a broken record but that was excellent too! The last night that we were there, after the third night of our “meal plan” which meant we had a restricted menu the manager came over and said that he felt bad that the menu hadn’t changed and gave us the “full price” menu to order anything we wanted off of it as our meal for that night. That was so kind of him, ironically what we ended up ordering was similar to what would have been on the “restricted” menu because we had our heart set on a couple of dishes so the price difference wasn’t much for them, so then they brought us over a couple of “Costa Rican Coffee and Bailey’s” liquor shots as their gift to us. And even though it was the same menu for lunch and supper, we never went away hungry or not happy with the choice and quality of the food and we’re happy we did the meal plan for the times that we ate the resort because their “regular priced menu” was a little pricey.
The tours – WOW! Sunset Tours did all of our excursions in Arenal and we loved them! Their guides were so great, the spoke English well, they were knowledgeable, and they were a lot of fun! We also loved the Zip Line on the Congo Canopy Zip Line Trails and we went to their “Monkey Zoo” afterwards, that was an incredible experience to actually be able to play with the monkeys.
The Hilton was the perfect place to go in Guanacaste. We loved the property, the food and the service were great and it was so cool to wake up early in the mornings and see Howler Monkeys on the trees near your room (if you couldn’t see them you could certainly hear them, lol).
Thank you much for everything you did in giving us the BEST Costa Rican vacation we could have ever had. I made sure everyone we spoke to knew that we booked with Pacific Trade Winds and what an incredible job you did making this a trip of a lifetime.
Karen - Nov 2011
Just wanted to write you about our wonderful experience in Costa Rica. Every day was a beautiful and exciting adventure.
All the hotels were great. Arenal Springs Resort was outstanding! The room they gave us had an ant problem, so they offered us to different rooms until we were happy. They went far and beyond to make sure we were pleased. Amazing service.
The Trapp Family in Monteverde also had great service. The only downside we saw was that it was far away from the little town in Monteverde.
The Costa Verde Resort was fantastic. The room they gave us did not have AC, but we gladly took it because it had an amazing view of the ocean. Plus, the AC was not needed at all this time of year!
All the tours were really good. All of them picked us up right on time, sometimes even a bit early! All the tour guides were very knowledgeable and dedicated... and their English was pretty solid.
Oh, and the Tabacon Hot Springs were just amazing... like paradise!
Our trip went extremely smooth from beginning to end, and everything was taken care of... just like I wanted.
I've already recommended Pacific Trade Winds to some of my friends. I know from experience they would be in fantastic hands.
Lydia – Oct 2011
Thank you so much for a great vacation. Everything went smoothly. Hopefully we get to go back another time for longer!
Angelika - Oct 2011
We had a great time in Manuel Antonio. I am sending my cousin, Dave XXXX from Phoenix your email. He will be contacting you about a trip in September.
Thanks for a great vacation.
Donna – Aug 2011
All went well and we had a wonderful time. Thanks to all your staff for their efforts to make things go so smoothly!
Elizabeth – Aug 2011
Dear Maria, Dan, Joan and all other staff,
Yesterday we left Costa Rica after two really fabulous weeks in Costa Rica. Our Costa Rica vacation was one of the bests we had.
All transfers and tours and all the lodges were perfectly arranged from the very beginning until the end. I think you really understand our interests as you professionally arranged our vacation just as we liked it.
We can describe our vacation as a very active one with zero stress... We all felt very good and the Costa Rican people in general are very friendly, helpful and knowledgeable.
The tour guides were all very professional and persons who understand what vacation is about. Beside their knowledge they carry so much humor with them. It was a real pleasure to have them all as our guides.
The transfers were all beautiful experiences because so you get a chance to see a lot of your very special country. All drivers were friendly and willing to inform us about everything of their country. They would make stops to enjoy beautiful sceneries.
We guess we saw a lot of wildlife thanks to the guides who were assigned to us. They truly know a lot about the flora and fauna and how to spot animals.
We would like to thank you from our hearts and we would definitely recommend you to our friends and relatives as well as next time we will contact you again.
As we now have lived and fully understand your saying I end this mail with "PURA VIDA"....
Kind regards from all of us.
Eddie, Damiano, Ilona and Sandra – Jul 2011
We have jsut returned home and I wanted to Thank you and Pacific Tradewinds for organizing a fabulous trip for my family. Everything (except for the weather) was fabulous! All our transfers were timely with pleasant prompt drivers.Our accomodations were all lovely and all of the planned activites were fantastic. I would Highly recommend Pacific Tradewinds and only wished you planned intineraries in other locations. Thanks again! You are awesome!
Jody – Jul 2011
I just wanted to let you know that our trip to Costa Rica was flawless and perfect! We loved every city we visited and we loved the activities so much! Pacific Trade Winds exceeded my expectations and I want to thank you for everything. We had a blast! We can't wait to visit Costa Rica again! Pura vida!
Jessica – Jun 2011
We recently returned from out trip and just wanted you to know what a fabulous time we had!!!!! Everyone in your organization was wonderful and we were thrilled with both the Arenal Springs Resort and The Falls Resort. The dining experience at The Falls was especially outstanding. Thank you for making the celebration of our 40th wedding anniversary so memorable.
Tom and Karlyn – Jun 2011
Just wanted to thank you again for a wonderful trip. We can't express how much we enjoyed going to Playa Hermosa and the surrounding areas.
We are now planning another vacation and was wondering if you planned tours in Panama? If so, we are planning on going the first week of January.
Donna – Jun 2011
My husband and I had a wonderful time on our vacation. Your website and services are top notch. You guys are great.
Jen Thatcher – Jun 2011
Hi Pacific Tradewinds!
I just wanted to let you all know what a wonderful time we had on our Costa Rica vacation! We went to Arenal Springs Resort and did rafting, hiking, horseback riding, hot springs at Tabacon, and cayoneering with Defasio Tours. They were awesome! Always on time and friendly and very safe. Then we stayed at The Trapp Family Lodge in Monteverde where we did a guided hike in the Reserve, a hanging bridges tour, and the zipline! We ended our trip at Costa Verde in Manuel Antonio on the Pacific with breathtaking views and abundant wildlife! We were thrilled with your company and your service. Thanks again for a great trip and I will recommend you to all my friends!
Judy – May 2011
Just wanted to say thank you for my trip. It was smooth and simple, exactly what I wanted! I would vote for you somewhere if I could.
Huang -May 2011
I just came back from my Costa Rica trip and want to write your agency and everyone that helped us plan our trip a HUGE thank you!!! This was such a wonderful and amazing trip. All of our transportation was on time, everything was a blast, the guides were so friendly and knowledgeable, and the hotels were very clean. Thank you again so much for everything you did to set this up and the companies you chose for us. It was such a wonderful experience and I will definitely be recommending your company to all of my friends and family!!! Thank you again!!
Ashley – Mar 2011
Hola Meghan, I just wanted to let you know how terrific our trip was! Everything worked out beautifully and we had a wonderful time. All the drivers and guides were great as well.
Thank you so much for helping to make this such a special trip. I will be back there for sure and will be recommending your company to friends.
Maggie and friends – Mar 2011
We are back from our wonderful trip to Costa Rica. My husband and I want to thank you and your team for what was a well- scheduled and carefree trip from an organizational point of view.
We enjoyed visiting the three ecosystems; we were able to see a lot of animals; birds; and tropical plants and flowers and found Paradise in Ylang Ylang Resort! What a treat!!
I want to thank you sincerely, Meaghan, for your good advice and patience in planning this carefree and interesting holiday in Costa Rica. Thanks to you, we have enjoyed the country; its people and its culture! Pura Vida!
Marguerite – Mar 2011
Everyone was on time, friendly, the vans were always clean and everything was well organized. We would definitely recommend Pacific Trade Winds to our friends.
Wendy – Mar 2011
We are very happy we chose your company to plan our first trip to Costa Rica. We could never have put this package together on our own with no knowledge of your beautiful country.
It was a very pleasant and hassle free vacation with accommodations, tours and transfers already set up. The voucher program you use works well. We feel our trip was a great sampling of what Costa Rica has to offer and will return.
Thank you Maria for every effort you put into planning our vacation. Based on the wishes we provided, we feel you did a great job for us.
Linda and Jim – Mar 2011
I just wanted to write and thank you for your assistance in planning my trip to Costa Rica. It was fabulous. Everything went as planned. All the tours and transportation were on time and fantastic.
I will be recommending that all my travel clients use you for planning trips to CR.
Thank you again.
Deborah – Mar 2011
Please forward to Gretchen
I simply had to write and tell you what a wonderful time we had in Costa Rica. The 2 days of events you suggested and set up for us prior to our Star Clipper Cruise were not only interesting, but lots of fun.
We were all impressed with how smoothly everything went. Every driver was on time or even a little bit early and always professional.
We love Pacific Trade Winds and will be singing your praises to all of our friends here in the frozen northland.
Lou Ann – Feb 2011
Just a note to tell you that our recent Costa Rica trip went off without a hitch and was as delightful as I ever could have imagined. Everything was handled perfectly by Pacific Trade Winds S.A., and I wanted to thank you very much for the good planning and the good advice.
At some point when I have more time, I will try to send you a few more details on things that especially impressed us as well as the occasional glitch or less-than-perfect experience, none of which were attributable to your firm, but you may want to know for your future recommendations. I will say this. The individual tours you booked for us were all outstanding and the individual guides we had were superb on every single tour!
Again, thank you Meghan, and if there is a way I can relate my positive comments about you to other potential Costa Rica travelers, let me know and I'll be more than glad to follow up.
Michael – Jan 2011
I'd like to thank you on behalf of our entire group for planning a wonderful family vacation. The hotels were lovely and all of the transfers and tour operators were incredibly professional. We couldn't have asked for a better first time experience in visiting Costa Rica. Everyone from my 9 year old nephew to my parents have been commenting on what a great job you and your team did for us.
I'd be glad to post positive reviews on Trip Advisor or anywhere else. Please let me know where it would suit you best.
Jeffrey – Jan 2011
We had a great trip, Thank you! Will pass your name to freinds! Do you plan trips for other countries?
Laura – Jan 2011
Want to read more reviews going back to 2007?
Click here to read more Pacific Trade Winds Reviews on our older (but still loved and used) website, costaricavacation4me.com.
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Just returned from Costa Rica from our honeymoon and everything that Pacific Trade Winds planned was perfect. We selected the Guanacaste Adventure package (11 days). We stayed at 3 different places as apart of the package. We choose not to rent a car and instead transportation was provided for us. I was nervous that perhaps our transportation may not show up, but this was not a problem at all. All of the transfers from place to place were on-time... we did not have to worry about any of it....Read More... Read More
Shannon O. on September 2, 2012
Pacific Trade Winds planned a fantastic vacation for us in April 2012. Thanks to Veronica and Gretchen for creating a customized vacation package to meet our needs and for suggesting a fantastic resort in Manuel Antonio. All of the tours were perfect. All of our transfers were on time and everything went smoothly. We didn't have to worry about anything, it was all taken care of for us!
Arenal was breathtaking and the waterfall rappelling tour they suggested was incredible. Buena Vista was a fant...Read More... Read More
Jen H. on July 24, 2012
We booked a wonderful Costa Rica vacation with Pacific Tradewinds of Costa Rica. All the advice and excursions were perfect. Gretchen and staff were so friendly and easy to work with. All the transportation and guides were so much fun and right on time.
We will most definitely plan a second trip and always rely on Pacific Trade Winds for travel assistance. Costa Rica is such a beautiful place with delicious food and friendly people. The Rio Celeste waterfall excursion was so much fun and our gu...Read More... Read More
T. D. on June 20, 2012
We returned recently from a week-long Costa Rica trip designed for us by Gretchen and her team at PTW. We did a bit of everything, from incredible wildlife hikes, to ziplining, to river rafting. We stayed and spent time in Monteverde, Arenal, and Manuel Antonio. I was very skeptical of using an online agency to make all the selections and arrangements, as I'm used to planning vacations on my own, and booking activities directly online. But for Costa Rica this seemed more challenging. It was diff...Read More... Read More
Dan Y. on May 3, 2012
In the month of March 2012, my wife and I traveled to CR using Pacific Trade Winds. The months leading to this trip PTW was very helpful with all the details needed to provide us with info for our trip, during our trip we needed to cancell one of our events, a call to PTW while I was there and they very politely rearanged our plans, everything else that they booked for us was top shelf and we could not have been any more satisfied with our trip, PTW is very honest company in my opinion and we wi...Read More... Read More
David L. on March 31, 2012
From start to finish our trip went off without a hitch. We had never been to Costa Rica and Gretchen with PTW recommended exploring the Cloud Forest/Arenal Volcano and the beaches at Samara. I must say it was an excellent recommendation.
The service was fantastic - booking and changes to itinerary a breeze. The staff was very accommodating and booked us some excellent excursions. The excursions included a boat trip along the Cano Negro river where we saw 3 different kinds of monkeys, birds, ...Read More... Read More
Julie K. on February 28, 2012
We recently returned from your "Paradise discovered Inclusive Vacation" ( Feb 3- 10) and just had to let you know how wonderful it was.
Right from the beginning ,being picked up at the airport, everyone was so friendly, punctual and helpful. The country is spectacular and both resorts Arenal Springs, and Hilton Papagayo were so relaxing. We got to do so much(Biking, hiking, tennis, jet skiing, white water rafting and ziplines ) ,yet also had lots of down time to relax we felt we had been...Read More... Read More
Roisin M. on February 18, 2012
Pacific Trade Winds arranged a trip for my husband and I to Costa Rica. Never having been to Costa Rica before we really didn't know where to start when trying to plan this trip. Pacific Trade Winds not only took care all of hotel arrangements, they also recommended and booked excursions and travel arrangement for us while we were in Costa Rica. Everything they recommended and arranged for us was perfect, from the excursions they booked to the hotels they recommended and booked for us. This comp...Read More... Read More
Karen F. on November 14, 2011
We just returned from an 8 day trip that was very well organized and a great deal of fun! All the staff and tour guides were friendly and informed and always showed up on time. We had nice lodging and felt that the trip offered good value for the money. I would definitely travel with this tour operator again....Read More... Read More
Elizabeth A. on August 15, 2011
As we were surfing the internet to plan our vacation to Costa Rica, we found the pacific trade wind organization with some standard vacation offers. We soon found out that they can arrange your vacation just as you like within the budget you indicate.
We were pleasantly surprised by the very professional way they arranged our vacation from the first email until the end of our vacation.
All transfers and tours and all the lodges were perfectly arranged from the very beginning until the end. I...Read More... Read More
Sandra v. on July 28, 2011
We visited Costa Rica for three weeks this past winter.
The assistance provided by Meghan and her team from Pacific Trade Winds was most helpful in the planning; the actual trip was as close as one can get to perfection while traveling! This was a well-scheduled and carefree trip from all points of view: sightseeings; activities; accommodations; transportation at a very competitive price.
We greatly enjoyed the canopy zip line in spite of our initial hesitancy... and our age (early ...Read More... Read More
M. from Canada on May 11, 2011
Our trip to Costa Rica was fantastic! We debated at first as to whether or not we should try to go it on our own or use a travel agency, but after deciding to use Pacific Trade Winds services, I could not imagine ever doing it any other way. They were attentive, kind, and prompt. The excursions were amazing and the drivers, always on time. My friends and I felt safe and welcome. Our agent did a great job of customizing our trip to meet our desires. We would definitely use Pacific Trade Win...Read More... Read More
Kami H. on March 24, 2011
This is a very well managed company that does a great job at organizing custom designed trips to Costa Rica. They help you plan an extensive itinerary for all budgets and arrange all aspects of the trip in a very professional manner. It is a pleasure to work with them....Read More... Read More
David S. on March 13, 2011
When I decided to go to Costa Rica I surfed the net and found several travel agencies. I wrote to them. The first answer I received in 20 minutes (!!!) from Pacific Trade Winds S.A. I was impressed! And all my communivacrion with Dan and Maria from that travel agency was very fast and informative. They created a custom-made plan for our trip.
My husband and I spent 9 days in Costa Rica in February, 2011. We visited Arenal volcano (La Fortuna), Monteverde, Manuel Antonio. Our vacation was planed...Read More... Read More
Olga V. on February 24, 2011
My husband and I and another couple booked an all inclusive vacation with Pacific Trade Winds from Feb 12 to Feb 19, 2011. We were there for 10 days visiting La Fortuna and Tamrindo. Our vacation was perfect! Our vacation required a lot of coordinating with transfers, hotels, meals, and excursions. I cannot think of any negative things to say about Pacific Trade Winds. They are very professional and timely. They overcharged us by one night, We did not caught the overcharge but THEY DID and p...Read More... Read More
Mich W. on February 21, 2011
My wife and I took a 10-day trip from Arizona to Costa Rica in early January 2011. We don't travel a lot and certainly not to far-off countries with a different national language than ours. It could have been intimidating had it not been for the great job Pacific Trade Winds, S.A. did in making our arrangements and using nothing but first-rate tour operators once we arrived.
From the moment we stepped out of the airport, we were greeted by them and rushed past the confused mass of arriving to...Read More... Read More
Michael R. on February 12, 2011
We recently returned from our second trip to Costa Rica arranged by Pacific Trade Winds and were again impressed with the fantastic job they did to line up fun and reasonably-priced activities for our group of 10 travelers. We had already arranged to go on a sailing ship cruise and relied on Pacific Trade Winds to fill a couple of days prior to the cruise and furnish our transportation to and from the port. It couldn't have worked out better. Everything went smoothly and the drivers were usual...Read More... Read More
Lou Ann S. on February 12, 2011
We recently spent five days is Costa Rica for a family wedding and all of our travel plans were successfully arranged by Pacific Trade Winds. Our time was filled with excellent adventures such as horseback riding and ziplining, all a first for my husband and I. At each experience we felt that we were being taught by people who not only wanted us to have fun, but they wanted to keep us safe as well. The hotel was beautiful and every single person we interacted with was helpful and friendly. W...Read More... Read More
Myriah H. on December 19, 2010
You delivered what you promised at a fair price, and above all provided us with a local contact, which was important. Your arrangements and service was impeccable, and we think that properties and activities you picked for us were well chosen.
Good planning and professional work.
We had a great time in CR
Nitin...Read More... Read More
Nitin G. on December 14, 2010
My wife and I had always talked about traveling to Costa Rica. Our dream vacation became a reality last August 2010. We had a absolute amazing time. Pacific Trade Winds is a first class, all inclusive travel agent. Mehgan and Gretchen were the nicest people to work with. They made wonderful suggestions based upon our interests. The vacation they put together for us was perfect in every way. It was very relaxing not having to worry being in a foreign country. The tour guides were extremely friend...Read More... Read More
Peter S. on December 8, 2010
My family and I just completed a one week vacation in Costa Rica. Our trip was planned by Gretchen at Pacific Trade Winds. While we have traveled fairly extensively internationally, this was the easiest, most relaxing vacation we have taken. We didn't rent a car, Gretchen arranged for all the transportation for us. This was a leap of faith for us as we have never traveled like that before. Everything went off with out a hitch. All the transports arrived on time, all the tours picked us up a...Read More... Read More
Karen L. on December 8, 2010
My daughter Pamela and I just completed our trip to Costa Rica which we reserved through Pacific Trade Winds. They were a pleasure to work with and addressed our needs in a prompt and professional manner.
We went to Corcovado Park first and it was simply amazing. The wildlife here is unlike anything we had ever seen. Our guides were knowledgeable and accommodating as I am not as agile as I once was. We stayed at a small resort named Aguila de Osa which was quite comfortable given the en...Read More... Read More
Ethel B. on December 8, 2010
My husband and I just finished a trip which we organized through Pacific Tradewinds. It was a relief to be able to relax and actually feel like we were on vacation versus trying to figure everything out on our own. We worked with Meghan and she recommended the volcano area and Hermosa Beach where we stayed at Bosque del mar. Arenal was amazing! We ziplined though the forest and went to hot springs in the evening. Bosque del Mar was spectacular and just what the doctor ordered! The staff wa...Read More... Read More
Ginni T. on December 2, 2010
A friend and I decided that we wanted to take a trip to celebrate our graduation from college. We came across Pacific Trade Winds advertisement for Costa Rica vacations and it was a deal that looked impossible to ignore. Having never traveled internationally without family, I took a lot of time to research the company along with Costa Rica prior to booking the trip.
This was definitely, above and beyond, the most amazing vacation that we could have booked. I have nothing but praise for Paci...Read More... Read More
Melody M. on November 28, 2010
I recently returned from a trip to Costa Rica and wanted to recommend this company. Over the last couple years I have made several trips to Costa Rica as it is a beautiful country with great diversity. I love beautiful beaches, but I also love hiking, whitewater rafting, rappelling, and other adventure activities. I have been so pleased with the trips Pacific Trade Winds SA have put together for me and my family. My trips have been filled with all the above activities and many more, but also all...Read More... Read More
Sherry M. on November 26, 2010