Winds were wicked which prevented us from enjoying all that this hotel had to offer. Would have liked to have coffee in the room or to-go cups available in the restaurant. Restaurant food was excellent.
The hotel was very nice, the hotel Team was outstanding, and the food was awesome. The room was very clean and comfortable.
Incredible experience. Eco resort, amazing views, great service.
Perfect location for my birthday! Every staff member was amazing. I got to know all of them.the room, the restaurant, the reception lobby, the gardens, the laundry service, were all top notch. I am glad I had a chance to spend time here.
this hotel was very beautiful to me I love the wood and the view and the naturalness of it like no TV etc, however it would have been nice to have breakfast included but luckily we had our own fruit as I am vegan
The room was beautiful and had beautiful views!
This got a six due to the following: 1) We arrived there pretty wiped out from hiking and wanted to relax and enjoy the cloud forest. 2) Long stairs with no hand rail down to hot tub! We couldn't use it! 3) Room was a walk across the street, up a hill, and up another staircase. Did not help wiped out old fat people! 4) Sitting on our balcony to enjoy forest sounds had motorcycles going up and down road, someone on the back side of hotel taking pictures of the back side of hotel where showers have naught but frosted glass to exterior of hotel! This did not instill comfort level while naked in shower for wife!!! 4) Restaurant was not good selection for dinner and too pricey. We went to town and furthered our leg pain walking about town! Restaurant was great for breakfast though and good view!!! This hotel is better for younger, organic, vegetarian type folks! Nice beautiful place, just not our cup of tea!!
This hotel was very disappointing. The bed sheets had holes and the towels were old and dirty. They had permanent stains on them that looked like blood. Very gross. Will definately not stay here again. Monteverde was very beautiful.
excellent guides hired from hotel for the nature reserves
This hotel was everybody's favorite. The balcony with the hammock swing was a hit. Birdwatching and seeing coati's on the property was fun. The hotel is a little dated, but we had an excellent experience there. Food was fantastic! Someone was there in the evening to help us bird watch with his telescope.
I did not enjoy the food here. None of the food was covered in the price. There was very limited storage space for luggage.
When I think back on this place it makes me feel peaceful. It's gorgeous. We enjoyed our stay in Monteverde and this hotel was a peaceful part of it. I think that making it the shortest part of our trip was perfect since it is a relaxing retreat and a bit away from the town. So two nights was perfect.
Lovely place, great food also
Again no lift but we were fine to carry our bags up stairs. The food at the restaurant was very expensive compared with eating down at St Elena. Taxi cheap getting into town and back. Loved being able to have free tea and coffee anytime. The Jacuzi was a treat although one evening the temperature was cool. Great spot for spotting birds. The beautiful Motmot was spotted outside our balcony.
Hotel was excellent and we loved the gardens growing the fruit and veg used in the restaurant. Unusual and memorable hotel.
Wonderful location in the cloud forest. Staff here were slightly less friendly than some of the other locations we experienced.
Honestly this was the one blip on our tour we probably would not do again. There was not much to do in the tiny town and the hotel restaurant was not great. The best part of our stay was the treehouse restaurant... It was probably one of the top 3 steaks I've ever had...
We found the service in the hotel dining room unsatisfactory. The servers seemed to have an attitude and when we had just arrived after traveling all day and spending hours on a horrible road they treated us rudely when we didn't have a reservation for dinner....even though we were requesting to eat early and the dining room was empty. It was very odd to us and I did complain to the front desk.
We were on the second floor of the annex with noisy guests above us. The hotel did offer us a rebate on our bill as a result, but this soured our visit to this magical place just a bit.
Incredible hotel with great views. Awesome breakfast and Tico time on deck at restaurant. Coffee bar was great as well. Our room was good, but not incredible.
Again an excellent hotel and what a view. The staff was terrific, kind, helpful and so courteous.
we loved everything about the Belmar!
The room was beautiful and the staff were very helpful and friendly.
We stayed in room 3. I would suggest an elevator or golf cart to transport guests.
really enjoyed our stay
We paid an extra $100 a night effectively for an indoor jacuzzi which we hardly used as it took so long to fill with hot water - about 1 hour. We did raise this with PTW who reacted immediately and the staff at the hotel did all they could to make amends in regard to our 'complaint' - including a complimentary breakfast. In all other respects the hotel is very nice, clean, comfortable and good food.
Lovely, relaxed hotel. Food was great.
I can not recommend this hotel enough! It was incredible, specifically the service!
Excellent. Fantastic food. beautiful view
This hotel is in need of some renovation, maintenance, and repair. Did not meet our expectations after our Nayara experience.
Struggled with the heat at night. They brought a fan and that helped a lot. Staff was very helpful arranging for medical care.
Hotel was exemplary. The highlight was certainly the food, but everything else was great too. We only wish that it was a little closer to town, but the views more than made up for it and we ended up walking into town and taking a taxi back ($3).
This is one of the nicest hotels I have ever stayed in; we were very sad to leave this hotel.
Great spot...Great staff.
This little resort is one of the best experience I ever had. From staff to owner manager now how to treat their Guest.the room we stayed was awesome and the View oh my god what cannot describe it .
If I ever go back to Costa Rica this stop is a must .
A wonderful hotel in a beautiful setting but it was a bit boring for me. I missed a swimming pool and the jacuzzi was too difficult to get to for an old guy like me. Service, food was very good.
The hotel was nice. My complaint is only that it was cool and wet and the hotel room was not heated at all. I think they should have portable in room heaters available. The staff was good but I think the staff at Borinquen spoiled us.They were very exceptional