Highly recommend Pure Trek. The only sag was that we paid $25 cash for photos that we should have received via email within 2 hours of our excursion, and we didn't get them. Had to email when we got home. They did eventually send them.
Everything from the transportation to the meal to the rappelling was amazing
Great tour and very professional.
This was so much fun! Everything was timely. The lunch provided was outstanding and way more than we expected. The tour guides were friendly and accommodating. Also, coffee and cookies at the conclusion was a really nice touch.
There were too many people in our group and we were near the back so we had to wait a long time for each reppel.
The guides were not very personable or friendly, and the pictures were really not very good at all. They were busy pushing through as many people as fast as possible that it didn't feel as fun as it may have been.
This activity was something I had never done. It was amazing! I feel like it could have been better had the most exhilarating descent not been first, or if the some of the smaller descents matched up. I felt the crowd was way too big. Lots of waiting before it was your turn. The guides were good, but I felt like they just wanted to keep it moving and their just wasn't that personal feel. I loved being able to experience this however I felt rushed and at times bored having to wait while 20 plus people were doing their descent. I recommend smaller groups. Also, while the stairs are awful coming back, its probably something you should tell people. I'm atheltic, and in good shape and I even had to stop for a break periodically.
It was quite exciting. The guides were professional but fun.
The guides and logistics was great but I felt the experience of rappelling went too fast and there wasn't time to experience what you were doing. You were down in a flash didn't get to enjoy coming down, feeling the water and experiencing the view. This was probably the tastiest lunch but we had to gulp it down really quick before the trip. Probably could have used more info about what NOT to bring. We brought things that were definitely not needed (hats, glasses etc.). As parents with younger children I was hoping the guides would spend a bit more time going over safety and procedural issues with us. Maybe just separate families from the larger group in the intro so we understand what the guides would be doing during the rappel and how the kids could communicate with the guides if they wanted more or less help.
We were unsure if we would be brave enough to take this tour but SO elated we decided to do it. Staff was AWESOME!
Guides on the adventure were fun
Everyone thought rappeling was the best adventure and wanted it to last longer. The main road was crowded so the tour took an alternate road back to office. Due to long time in transit, they gave free pictures to all. Very nice!!!
The guides were great, as were the food, and photos.
A completely amazing and safe experience for all of us! Very friendly guides! Extremely safety conscious.
The guides were great, but the overall experience left us wondering whether other companies might have a bit more polish. The bus ride to the 4x4 was on the rough side compared with what we had on other days, and there was an overall sense of this being less professional than our earlier trips.
Lots of fun but always felt safe. Great guides!!
They were friendly and fun.
So much fun. Driving through the jungle i’m a 4x4 to get to the waterfalls were fun on their own never mind the stunning scenery and activities to follow.
Had a great time. Was terrified at first since I had never done it before but the guides were great and workied me thru the experience. Would do it again. Great company,
It would have been nice to do the actual rapelling. The guides pretty much controlled the ropes for us.
I felt extremely safe in the hands of these guides. They were very entertaining and made me laugh the entire time
Tour was exciting. Guides were great-felt safe with them. Lunch afterwards was delicious. We purchased the pictures, and felt this was a bit disorganized. Did not like having to go through all the pictures to simply get the ones of our family. They were also difficult to load onto my phone through the program they used. We purchased the zipline pictures, and only had pictures of our family, and were easy to load.
We had so much fun on this trip! The guides were so much fun! We loved the lunch provided.
Again, the guides were superb. I personally was very scared on first rapel and the guide Jorge was very professional and patient and gently eased me over the edge. It went from the scariest thing ever to the best thing ever. Highly recommended.
SO MUCH FUN! Each guide was enthusiastic and friendly. The trails were amazing and the rappelling experiences were breath-taking! Some of the trails were steep so be prepared for some exercise!
This was the highlight of our trip. Amazing guides and so much fun! So glad we booked this!
The tour guides were great. It was a little less exciting than I thought it would be and it went very fast.
Not much individual attention from guides if you are having some challenges on the rappels
Guides were very efficient
Best activity for me of the trip. Unique experience, great guides (very funny), and met some very nice families while waiting for each rappel. Highly recommend this activity to others!
Guides were so much fun and the adventure was amazing!
this was my one of my top 2 favourite activities
Guides were very knowledgeable and always had our safety in mind.
A lot of standing in line and waiting for other people to rappel. The actual canyoning experience was very short. I wish we could have done more!
The guides were very knowledgeable and easy to talk to, kept us laughing, they exceeded all expectations. Would have rated them high if possible.
What a great experience! We had a blast!!! We felt VERY safe with the tour company.
We would recommend informing people to wear water shoes or the outdoor open shoes
Such a unique activity, a must do! The group was a little large so it seemed to take quite a while between rappels but would definitely do again!
WOW. What an experience! More than met my expectations.
Amazing.. Must do tour
So worth the money...and fun. I will never ever forget such an experience. We older folks showed those newlyweds that we could do it! Everyone was VERY SAFETY conscious.
Each rappel is pretty short and there were a lot of people in the group so it was a lot of standing and waiting and not a lot of rappelling. The guides were fine but not as fun as some of the other tours I've been on.
I only wish there were more cliffs to rappel
Super fun, exiting, and adrenaline pumping. The guys were a riot to be around, very safe, and really made this one of the best excursions we've ever taken. I would highly recommend this to anyone. On a scale from 1 to 10 these guy's get a 15, they really knocked it out of the park.
We wish it would have been longer.
Rappel went well. We appreciated the guides knowledge and attention to individual safety.
Wow an experience of a life time. Loved the guides, they made us feel safe and they made the experience incredible.
Highly recommend! Johanthon went above and beyond. I cannot say enough good things about the guides.
This is more adventure than our family is accustomed to--it was a really big deal. SUPER fun, challenging and scary--SO glad we did it! We haven't really stopped talking about it. Guides were top notch--best gear, very thorough.