Tour guide was very kind, didn't talk to us too much and that may have just been because we were riding horses. Would've appreciated some informational and learning experiences with it!
We had an excellent time on the horseback ride, it was long though. When we got to the falls, they were closed for swimming due to danger, too much rain the day before. They were beautiful, just would have been nice to take a swim. Again, it rained pretty hard on the way back, we were soaked and pretty tired, but overall a great experience for the whole family.
Guides were good, helpful and friendly. Horses stumbled a few times on terrain which was a little concerning. But overall it was a good experience even though it rained half the time.
This tour was amazing and our guides were fantastic. We had such a great time. The hike down the to the waterfall and back up was brutal but we all survived. I do wish we had more time at the bottom to enjoy the water.
Again, friendly, competent guides. Fresh horses and a delightful ride cross country and on a roadway. The waterfall was/beautiful and the swim refreshing and clean. It was fairly crowded at the pools but everyone was in a holiday mood so it didn’t spoil the experience. Thanks to Jason and Kevin for a great experience.
Our guide Jason was really great and the ride to/from the waterfall was beautiful as well as waterfall itself.
Awesome. We had a blast. Highly recommend
The guide was wonderful!! Half of the ride was on the road which I wasn't too keen on due to the crazy driving. The horses were a bit skinny and we didn't care for the condition of the facility they were kept at. The waterfall was gorgeous, be I don't think we will do horseback riding again.
staff was great and waterfall beautiful horseback riding was great a little scary at times
Enjoyed this immensely & the guide was great even tho we knew nothing about horses.
Lots of fun, really enjoyed the ride and scenery. Could have used a bit more time at the waterfall, but we were still able to take some pictures and go for a swim.
This was amazing! A little more time at the waterfall would be great, but overall this was a magical experience.
Joelle our guide was great!!
Once again tour guides arrived on time. Short "how to" guidance on horseback riding was useful. Excellent guide!
Over half the ride was along paved road
Too much riding on the road
I didn't like riding on the paved road with vehicle traffic but the guide was great
Good horseback ride. I expected the waterfall to be accessed ONLY by horseback or trail, which was not the case. Hence, somewhat unexpected. A good tour overall, however.
Tour should be longer to accommodate time for swimming.
Horse back ridding is exhausting. Horses have a mind of their own. The 500 steps to the waterfall were a killer after the long hr on a horse and then to climb back up the stairs and on a horse for another hr . I can say " I did it"
Great tour, the guides were wonderful. We spent a lot of time on pavement which was unexpected and it seemed hard on the horses. Otherwise I would have given it a 10
My horse was awesome and this was maybe my best ride I have ever taken! A bit scary in parts but the horse knew what to do! So fun!
Surprisingly this turned out to be the kids favorite activity. They love that they got to ride their own horse. It was a great way to spend the morning.
Amazing!! The waterfall was a very crowded, horse back riding we an adventure for sure very rough, but beautiful terrain. Will go to waterfall next year but take a taxi so we are not rushed at the bottom. There is a time restraint so we were only allowed 20 mins or so at the bottom. This was memorable!!
Unfortunately, our timing for the horseback ride to the waterfall was not great. It rained the majority of the ride but once we got to the waterfall the wet ride was worth it.
The guy's on the trek were very fun, friendly, and took very good care of us all. Very nice ride and hike to the falls. Everything was top notch and nothing negative at all to mention. We would highly recommend it to anyone.
Always hurried, no time to relax before or after the ride, from horse to van, go! Not even time for a bathroom break.
Did not expect the waterfall area to be so commercialized.
Hadn't ridden on a horse for about 60 years! Had no difficulty at all. Friendly handlers.
Harrison was a great guide - very engaging and helped with my Spanish but his English is great. Awesome scenery on way to falls. Definitely have to be in fairly good shape to make it to the falls and back but provides a refreshing dip after the trip down.
this was fun but not recommended for small kids, They didn't use helmets and the guides where in they back so my horse liked to be out front that was ok except for some of the interesting places we crossed I'm glad my horse knew where he was going. but it was interesting we had a good time and the falls where amazing.
Annoyed when guide tried to hurry us back. My horse was a kicker and I tried to keep it out of crowds. Guide kept pushing us together.
I wish we had more time at the falls to swim
We enjoyed this tour a lot - driver was punctual both ways, very friendly.
Only recommendation to our guide would be to make sure that horses don't gallop as not everyone at our group were able to handle that due to different jobs that people do every day. Otherwise, he was very nice and pleasant person, has a lot of passion for his job. Horses were great, very well trained. loved the track through jungle, fields and to waterfalls. i would definitely recommend this.
The guide was not much of a guide, he wasn't knowledgable about anything but the horses. We also didn't realize that we would only get to spend 1 hour at the falls. This is just enough time to make it to the bottom and back up again. We didn't have any time to look through the gift shop or enjoy the cafe. If you want to spend some time at the falls, don't take this tour.
We had a lot of fun on this tour. The horseback ride was nice, and swimming in the waterfall was another highlight of our vacation. The only thing I would say is that our guides did not do too much talking, so the ride to the waterfall was pretty quiet for the most part.
This was my first horseback ride and I am afraid of horses. I informed the guides prior and I did not feel any comfort the entire time. They did put me on a horse that seemed to be gentle but having no experience I don't know for sure. The instructions were limited. If I had been told about the hike down/up from the waterfall was so aggressive I probably would not have booked this experience at all. Only been given an hour to see the waterfall most of the time was spent on the stairs to and from the waterfall.
Above my expectations. The kids loved the ride. It was their favorite experience of trip.
This was a nice day and the horses were relaxed (not high strung) as were the guides. Very nice young caballeros. Would have liked to have a little more time at the waterfall, felt like we had to rush back up the 400+ steps. This is quite a climb down and back up again but well worth the view.
Had to leave ride early and could not complete after wife got hurt on the way to the falls. Guide handled things very well and was unhappy we could not complete the ride.
Guides were very prepared - when we came across a tree that had fallen in the trail they just pulled out their machetes and started cutting it apart to move it out of the way!!
Guide didn't say much. We just rode. Needed longer at the falls themselves to swim and relax. Adding an extra half hour to this tour would have made it better.
This was a lot of fun; the time spent at the waterfall felt a little rushed. It would have been nice to allocate some more time at the waterfall; perhaps including enough time for lunch would have made it feel less rushed. The guide with us were very helpful and friendly. We felt comfortable with the instructions and on the horses.
My favorite excursion!!
our guides worked well with the children. Would have liked to spend more time at the waterfalls. Felt a little rushed.