The rappelling was awesome and we felt really safe the whole time. Same with the rafting. The staff were friendly and attentive. It was a fabulous day!!
also, a must have attraction.
It’s was an excellent experience
Pure Trek repelling and Wave expeditions rafting were both amazing!
One of our party got very ill from this excursion. She contracted a parasite from the water. We should have been warned or prepared prior to the "Monkey Drop". this is where we all swallowed a huge amount of the river water.
We had a blast! It was a great group of guides. They were very impressive and helpful.
My daughter was too scared for the first rappel, but the guides made adjustments so that I could just do the last two with her. This obviously made the day not as good, but that was in no way the fault of the tours themselves. The rafting was also great, I just wish it was a little longer. The lunch on this day was also probably our favorite meal of the entire trip.
Jairo was a very cool guide. He knew exactly how to maneuver and time our moves. We didn't have any close calls nor any instances of people falling into the water.
Soooo fun! This is pretty extreme but for all ages
I was scared of the repelling but the guides were awesome, nice amount of repelling and felt super safe. LoVED the rafting guide, he was great. Felt like adventure but not life threatening lol got some pinapple and water melon on a little stop, there were cows everywhere, so cool
Great fun for everyone
Everything was well run and guides were friendly and helpful.
Both rafting and rappelling were great, good guides, lots of fun.
Wow !!! Great tour.
Our guides and experience far exceeded our expectations!
Felt a little bit rushed in the rappelling section of the tour but overall amazing.
Both were a very fun time. All guides were helpful. Warner for drafting tour was the best can tell he's the best at rafting.
The rapelling felt rushed. We were a very large group and they tried to move us through as quickly as possible. The actual rapelling was fun. The water rafting was amazing.
Busy but amazing day. Rappelling location was beautiful and activity was fun and exciting. Rafting was great, guide was absolutely amazing and went out of his way to tell us about the environment as we went, even stopped to find a frog for us. Rapids were exciting but not too challenging for first-timers. Saw plenting of wildlife (birds, iguanas, sloths) on the way which was unexpected. Meal at the end was great.
The guide we had seemed a little bored and I feel he could have made it a little more fun. the guide on the other boat was much more lively and involved.
We had a wonderful time at the rappelling. The rafting trip was a little bit less organized, but they made up for it with amazing food at the end.
Both activities were excellent! There was some confusion combining the two together since they are two separate companies and some were not aware of this. Made tipping confusing since you really needed to tip after each separate activity.
Fantastic organization and execution - the guides were all friendly , professional and knowledgeable - loved the lunch experience
This was a busy but awesome day. Loved the rappelling and the guides were great. We were with a rather large group, though, and while I never felt rushed I know they were trying to get people through so it was hard to stop and enjoy the scenery. Rafting was a lot of fun--not too technical but never a dull moment either. Great pictures. Saw plenty of wildlife, too. Really enjoyed the farm lunch afterwards and the coffee and sugarcane demonstrations--a pleasant surprise.
We were so pleased with the guides and how friendly and informative each of them were. The pictures given were awesome action shots in we're glad we purchased them. I was so sore but thankful for the experience. They even if you in the water when you were rappelling off of the biggest waterfall for the ultimate experience
This was a great way to spend the day. The best part was the end when they gave you authentic food and drinks.
This was a perfect day! So much fun!
Such a fun day!! Rappelling was the coolest activity. Our guide for white water rafting was so fun!
The tour was totally exhilarating and exceeded our expectations. It is very memorable and will a highlight of our vacation. The staff make sure everything was safety conscious and the on-site photographer was good to have since we could not take our phones and cameras. I will highly recommend to clients, family and friends. The waterfalls and river rapids were in a beautiful rainforest surroundings.
Jairo was great!!
Best part of the trip. So much fun. Still talking about it. Gerald was our guide and he was amazing. My son got very scared at one point of rough rafting, and Gerald pulled him over to sit next to him during the calm parts of the river and comforted and reassured him. Gerald was charming and great fun. My son would go back to Costa Rica just to raft with him again!
The waterfalls were great, the guides were fun too. The whitewater rafting was ok. The river was low and I'm not sure the guides are very in control. Our first raft actually punctured, which I didn't even this was possible they seem so tough. That was a bit scary. It was not as neat as the waterfalls, they don't really provide any information about anything other than paddling. I give the rafting a 5/10 and the waterfalls a 10/10.
Sign me up to go again!!!!
This was an awesome experience. Everyone was to happy and made you feel very comfortable
The kids loved this tour combination. All of the guides were helpful and kind especially with the children.
The guides were excellent for both rappelling and rafting. The transition between activities were seamless and the food was great!
The guides were very efficient in the guide and helped us rapell safely through the courses. The whitewater raft tour was excellent. Our guide took every opportunity to show us a good time and even found wild life along the way for us to see. He also stopped at a rope swing for the teenagers to jump from.
Very exciting and great guides. Water was not released from the dam the day we rafted, so the river was running a bit slow
Again, wonderful guides. Slight problem with the transfer but it worked out so all is good.
They needed to do a better job making sure that we were to the front of the line of the rappelling so that we could get to the rafting with more time to spare. If it weren't for some people telling us to go ahead, we would never have made it.
This is really two different tours with two different groups; however, we didn't know it at the time and failed to give a tip to the first group for the rappelling. Rappelling was a thrilling new adventure, and so much fun. They provide good instruction, but it can be so scary at first that I don't think I let go of the rope at all, but they have ways to navigate around that and release you down in the same manner. After a few rappels, I remembered how to use the release and break they taught for the remainder of the rappels. The white water rafting in the Arenal region is superb as well as our guide. It was thrilling as I kept thinking we should start paddling before we washed into the bank, but learned to wait until the call was given. I don't know how they got such great pictures, so it must've been done from other areas or other rafts outside of ours. We went during March which is the dry season, but they open the dam a few hours a day so that the white water rafting is very much white water thrilling! Great snacks of watermelon and pineapple, followed by an enjoyable meal.
Guides were great, all I would change is the meal in between the two tours
Super fun staff, who made sure 'Safety First' at all times. A must do activity
They forgot to pick us up in the morning but made it up to us with free pictures and sincere apologies. The overall day was a blast!
loved it - fun, yet we thought they focused on safety properly. A lot to do in one day.
Rappelling was the highlight of the trip. a total blast. very safe but thrilling, would do it again. Rafting on the Balsa river was also a lot of fun. Good class 2-3 rapids but nothing that one couldn't handle. Great pictures by the photographer. The drive up the mountain on the rocky pitted road left a little to be desired but you got used to it.
The rappelling company was amazing. Friendly, informative, made us all feel safe and fun. Love, loved them
The rafting was great too.
We had to cut the rappelling short so they could take us to the rafting trip in town. We would have been happy to go earlier to have the entire tour. Or take a group of rappelling and rafting together so we go at a speed that allows us to enjoy both rappelling and rafting. Both rappelling and rafting were excellent experiences - our best excursion day!
This was the highlight of our trip. Both tours were amazing. I can't say enough on how professional both groups of tour guides were. Rappelling was awesome and scary and the same time. The rafting ended up in this restaurant where they made a demonstration of making coffee and served some great coffee. In addition a demonstration on sugar cane. Just wonderful. Would do this again in a heart beat!
The guides for the rappelling were very professional and super-friendly. We felt very safe in their hands! As for the rafting - Fabio & Melvin were very professional and it was an awesome experience. This was my first time doing white-water rafting, but definitely not the last with this group. We will be back and bring our friends with as well!
The only reason why I gave it 9 points instead of 10 is because there was ~30 people on the rapelling tour so there was a lot of standing around and waiting. Still a great experience. Rafting was wonderful and the lunch after was great!
I was really expecting more rappelling,
Awesome experience! Maria was right - this was one of the highlights of our trip (even for me and I hate heights). The guides at both Pure Trek and Wave expeditions are incredibly professional and fun. The added trip to the sugar / coffee farm was a very nice addition and the meal was great. This should be advertised as part of the experience.
Another amazing excursions, great tour company, very safe and professional
The rafting and rappelling were excellent, but the logistics were not good and we were told that no pictures had been arranged. Later on we found out they were arranged, and we received all the pictures. Better late than never, but they are GREAT.