CANCELLATIONS: Regardless of the season must be received at least 2 days (48 hours) prior to the tour in order to apply for a refund of the respective amount prepaid for services. the respective pre-paid amount for the services. Cancellations received less than 48 hours prior to the tour will be considered NO SHOW and no refund will be given. Administrative charges may apply to cover government to cover governmental taxes or bank or credit card commissions may apply. QUEPO CANYONING. shall have the right to CANCEL or NO SHOW, without refund to any participant(s) who are not on the tour. participant(s) who are not able to perform the reserved services due to their own negligence (effects of liquor or drugs or/and of liquor or drugs and/or determining physical restrictions that were not previously communicated to QUEPO CANYONING and that compromise the safety that compromise the safety of all the people involved in the activity, either for the client(s) or for the staff of QUEPO CANYONING. QUEPO CANYONING. QUEPO CANYONING. will be free to POSTPONE, RESCHEDULE and/or CANCEL the reserved services in exceptional cases such as exceptional cases such as Drastic Weather Conditions that compromise or make impossible the operation of the services or due to Exceptional Situations or due to Exceptional Situations of the clients such as health conditions or verifiable accidents. In these cases Re-scheduling of services is applied, based on the availability and convenience of both parties. In the event that rescheduling is rescheduling is not possible, a refund or credit will be applied for the amount paid for the services in question.