What are people saying about Pacific Trade Winds and our Costa Rica vacations? Read some testimonials and view videos of our customers experience and see if a Pacific Trade Winds vacation is right for you.

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OPTIONS TO BUILD YOUR PERFECT VACATION!

  • Fun adventure
  • All inclusive
  • Romance
  • Family getaway
  • Beaches and Relaxation
  • Wildlife Safari

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November 7, 2020-

"Recommend highly answered questions same day all staff terrific great job would use again A+"

H. Bogdol.

Custom Itinerary


October 31, 2020-

"This was my first time using a travel agent to book a trip. Being a math teacher and a person who loves numbers and finances, I usually dig until I find the best deal. And guess what? I could not find a better deal than what Pacific Trade Winds gave me! Plus it was so nice for someone else to take care of all the reservations. I bet I was super annoying and had a million questions, but Gretchen and her team very patient and helpful.
Thank you for all your help! I highly recommend!"

N. Webster.

Custom Itinerary


July 19, 2019-

"This was the best family vacation we had been on! The kids - 6, 10, 12 all loved their experience and continue to reminisce and talk about the trip, this was their first vacation out of the country. We would come back and do this all over again! Thank you, all the staff from planning to hotel to tours and transport were super professional, we had a really, really excellent time!!!"

H. Sandford.

Custom Itinerary


March 4, 2020-

"Thank you so much! PTW took away all the stress of planning our vacation and we were given all the resources and information we needed to have a smooth and fun trip. Everything that PTW booked (hotels, tours, etc.) was high quality and comfortable. I was blown away with how well-planned and efficient this process was and I wish I could use this company for all of my vacations."

T. Vanderwielen.

Custom Itinerary


March 4, 2020-

"We'll definitely recommend your travel agency to friends! We had such a memorable, easy trip!"

N. Dietzler.

Custom Itinerary


March 2, 2020-

"PTW Team was awesome. I had many questions and changed my itinerary a few times - PTW always accommodated my needs. Thank you!"

R. Aguirre.

Custom Itinerary


February 29, 2020-

"Thanks for making the planning so stress-free. I've already recommended your services to my coworkers!"

S. Sgourakes.

Custom Itinerary


February 22, 2020-

"Would totally recommend PTW to anyone that wants to travel to Costa Rica."

A. Froburg.

Custom Itinerary


February 21, 2020-

"We have highly recommended Pacific Trade Winds to several friends"

M. Rybarik.

Custom Itinerary


February 29, 2020-

"PTW is an exceptional company. We worked with several team members, each very knowledgeable, courteous and extremely accommodating. PTW helped us put an extensive itinerary together based on our interests. Even at the end of our adventure, when we made a last minute change, they were able to help us. We appreciate everything the did for us and we have already recommended PTW to our friends. I would use them again for our next visit to Costa Rica - which I hope is soon. THANK YOU PTW."

E. Kahn.

Custom Itinerary


February 22, 2020-

"I have recommended PTW to several people. Awesome, couldn't be better. Outstanding service."

K. Cummings.

Custom Itinerary


February 9, 2020-

"Thank you so much for helping us with our trip! Words cannot describe how effortless you made everything for us. All tours, transfers and hotels were arranged and went smoothly. You even helped me book a special dinner where I proposed to my girlfriend...and she said yes! Truly a trip of a lifetime and you made it absolutely perfect. So thank you so much from the bottom of my heart. Must recommend travel agency for anyone travelling to Costa Rica."

B. Williamson.

Custom Itinerary


February 24, 2020-

"Jennifer did a very nice job and was quick in answering questions. I would recommend your company to friends if they wanted to go to Costa Rica. We had a good time and hope to return again sometime."

S. Hagen.

Custom Itinerary


February 25, 2020-

"I thought you guys did an excellent job and I am happy to refer you. Look forward to another trip!"

J. Donohue.

Custom Itinerary


February 14, 2020-

"This is the best travel company I have ever dealt with, I highly recommend them. Excellent website, user experience, easy to use and the agency is very flexible. Communications was fantastic and more importantly during our 12 day tour all transportation was on time, vehicles were clean, spacious and drivers fantastic. Absolutely nothing negative to say about PTW, great company to deal with."

M. Dubé.

Custom Itinerary


February 25, 2020-

"I was very impressed with your service. The ability to make payments was great! Everyone always responded in a timely manner and all of the staff was very helpful. You were very willing to help us if we needed to make changes. I really appreciated that. We had a great trip and I've already recommended pacific trade winds to all of my friends. Thank you so much for everything! All of our guides really tried to show us and teach us things, they went out of their way to make sure we had fun!"

N. Demarte.

Custom Itinerary


February 22, 2020-

"you did excellent!!"

M. Fields.

Custom Itinerary


February 19, 2020-

"Perfect travel agency for our honeymoon. Couldn't have asked for a better experience. Everyone was so helpful with accommodating with our needs and adjusting our itinerary. I will and already have recommended Pacific Trade Winds to my family and friends who want to travel to Costa Rica! :)"

C. O'connor.

Custom Itinerary


February 13, 2020-

"I would recommend PTW to anyone! (And I have!) This was an excellent way to plan a vacation! We just told them what we wanted, they sent us suggestions and ideas. It was so easy to pick the particular excursions and hotels. We will absolutely use PTW the next time we visit Costa Rica! PURA VIDA!"

C. Sheppard.

Custom Itinerary


February 4, 2020-

"We had a wonderful, trouble free and seamless holiday. At all stages your service and advice was terrific. We fully expect to return to Costa Rica and will be using your services again."

J. Bullen.

Custom Itinerary


February 19, 2020-

"Very happy with everyone and everything. I will definitely be recommending you guys to anyone going to Costa Rica."

P. Steiger.

Custom Itinerary


February 19, 2020-

"This trip was amazing everything was perfect! Thank you so much!"

C. Harman.

Custom Itinerary


January 5, 2020-

"Thank you very much for your really outstanding service.
This review is submitted jointly by myself, Giovanni and my wife Silvia
Pura Vida!"

G. Emiliani.

Custom Itinerary


February 7, 2020-

"I can’t thank you enough for planning our trip so perfectly!"

S. Jones.

Custom Itinerary


February 2, 2020-

"Very happy and will recommend"

A. Albiani.

Custom Itinerary


February 3, 2020-

"I would highly recommend Pacific Trade Winds to all my friends"

J. Lane.

Custom Itinerary


February 1, 2020-

"Thank you for helping us , with this amasing trip to Costa Rica. It was such a clean country and we felt safe all the time. No smoking, nice rainforest, all the animals, beaches ... everything !"

C. Carlsson.

Custom Itinerary


January 29, 2020-

"The tour was extremely well organized and executed. Agents made every effort to accommodate our requests even though we reserved on very short notice. This tour review reflects my husband's impressions also."

J. Fisher.

Custom Itinerary


February 6, 2020-

"Overall experience was excellent"

T. Sweet.

Custom Itinerary


February 4, 2020-

"Perhaps the best planned and organized trip of my life, and done in such a short period of time. I really appreciated the follow-ups, advice, and clockwork arrangements! You are the best! I struggled to find a category here to rate less than a 10 - because all services we received were truly excellent and above expectations"

M. Weir.

Custom Itinerary


February 6, 2020-

"We had a wonderful vacation an thank you for the work you did to make it work. Our drivers were always on time, courteous, and did their best to communicate in English. The guides were great. We have already told friends about our experience with you, so who knows, maybe you will get some business from them. I hope so. Thanks again. Pura Vida!"

A. Wiebe.

Custom Itinerary


February 6, 2020-

"Working with Pacific Trade Winds was a great experience from start to finish! Staff was extremely responsive to the emails (providing answers within 30 minutes, even on Sundays) and all of our questions. We mentioned what we are looking to see and do in Costa Rica and they provided great recommendations! I would recommend Pacific Trade Winds (and already did) to all my friends and anyone who is looking to have a vacation of a life time in Costa Rica!
All of the accommodations, transport, and tours/activities that PTW provided (or recommended) were amazing! We had highest quality accommodations, and all of the guides on day trips were amazing!"

J. Turcan.

Custom Itinerary


February 16, 2020-

"Thank you so much for creating such a memorable trip for us. You met all of our expectations."

J. Karch.

Custom Itinerary


February 4, 2020-

"Great service from planning stages onward. Everything was as promised. Would recommend PTW to anyone."

W. Karvonen.

Custom Itinerary


February 8, 2020-

"You guys are SOOOOO AWESOME!!! Honestly, few times I have had such an excellent experience as the experience I had dealing with your company. You thrive for excellence: timely communications, super courteous staff, clear messages, clear guidelines, good amount of options, extremely organized. Everything was just as described. Thank you for such an amazing service! We are VERY impressed!"

L. Gomez.

Custom Itinerary


February 8, 2020-

"PTW is an excellent service based company. The level of attention to detail, actual trip planning, perfect logistics, and value is a combination I did not think still exists in the world, at least for an average traveler like myself. This was truly premium-quality service. Thank you to all PTW staff for an excellent vacation!"

M. Daniel.

Custom Itinerary


February 8, 2020-

"Absolutely amazing vacation thanks to Pacific Trade Winds. Every aspect of the trip planning, logistics, transportation, accommodation and tours met or exceeded our expectations. We will be highly recommending PTW to family and friends, and we will use your services again. Thank you so much!"

C. Campbell.

Custom Itinerary


February 11, 2020-

"Thank you for a great vacation"

C. Bezaire.

Custom Itinerary


March 4, 2020-

"Keep up your good work and Thank you for your service."

M. Bunch.

Custom Itinerary


March 4, 2020-

"This was a great trip from start to finish. You provided great logistics, great stays, and great adventures at a great value. In addition, you delivered what we asked: a sample of as much of Costa Rica as possible. You should be very proud of your efforts."

R. Bunch.

Custom Itinerary


March 13, 2020-

"Thank you much! You made the trip possible! Thank you!!"

R. Martin.

Custom Itinerary


March 3, 2020-

"Your group did a wonderful job. We wanted to see wildlife and the guides delivered. We wanted smaller, nice hotels and they were. We loved Amor Arenal the best and highly recommend it! We will recommend Pacific Trade Winds to anyone wishing to visit beautiful Costa Rica."

R. Brown.

Custom Itinerary


February 10, 2020-

"Our flight was delayed getting into Costa Rica.One phone call was all that was needed to get the ground transportation re-booked. Very professional and courteous phone staff. They called back with answers to my questions in a very timely manner, before booking and after."

J. Kirchoff.

Custom Itinerary


July 18, 2019-

"Absolutely happy with the services provided by Pacific Trade Winds. Have already recommended PTW to a relative and will continue to recommend your services to anyone planning to travel to Costa Rica. Many thanks to all of you for your assistance. You made our vacation wonderful from start to finish. Thank you so much. Deanna"

D. Hisaw.

Custom Itinerary


February 10, 2020-

"Thank you for all your help. We will comeback as we truly enjoyed our experience and the support we received."

B. Edith.

Custom Itinerary


January 14, 2020-

"I have praised your service to everyone who asked about my trip. Everything was so wonderful and more then meet our explication. I would highly recommend your tour company to anyone looking to go to Costa Rica, Gracias"

K. Klusman.

Custom Itinerary


January 25, 2020-

"PTW -you are a great team! I’m so impressed with all you did for our large group! I plan to do trip advisor but haven’t yet. Thank you Thank you Gracias Gracias. Our holiday was everything I’d hoped for. Things went smoothly and without incident. I LOVED your beautiful country and it’s people! The food was superb and the fact that the tap water is safe to drink was extra great! I hope to return and see the Caribbean side someday!
Pura Vida!"

J. Rodvang.

Custom Itinerary


January 29, 2020-

"Fantastic experience - I would recommend to anyone"

D. Berendt.

Custom Itinerary


February 1, 2020-

"Everything was excellent and we will definitely be returning to Costa Rica at some point again!"

D. Cappozzo.

Custom Itinerary


January 29, 2020-

"I thought you guys did a fantastic job. All transportation was on time and well coordinated. Any questions were answered promptly, and you even made a change to my itinerary on short notice. I have already recommended your services to several friends. GREAT JOB!!!"

J. Mahoney.

Custom Itinerary


January 28, 2020-

"thx a lot for great organisation"

G. Maitre.

Custom Itinerary


January 28, 2020-

"Thank you very much for quick answers of our questions and requests."

I. Maitre.

Custom Itinerary


January 30, 2020-

"This was truly a 10/10 experience. I loved every minute of it and it was wonderful not having to worry about all the logistics. Everything ran smoothly and it was easy to contact people if you needed help. The hotels and activities included were phenomenal. Thank you so much for giving me a trip of a lifetime. I can't wait to go again!"

S. Pap.

Custom Itinerary


January 30, 2020-

"You made it easy to find a great places to stay and transportation to get there. Couldn't of asked for more!"

C. Brown.

Custom Itinerary


January 18, 2020-

"Everything was excellent. The trip was well planned, the activities were good choices, and the entire trip was enjoyable."

K. Long.

Custom Itinerary


February 1, 2020-

"Everything about your services was so well done. I was so happy with the arrangements you made for us, for your quick responses to questions, and for giving suggestions when we wanted to change excursions up a bit. Your team did not lead us a-stray...especially when you recommended that we do the Fortuna waterfall on our own as it was just a short drive from the hotel. We were so grateful to have that kind of honesty (saved us money versus taking a guided tour). Friends back in the U.S. were commenting on our amazing trip (I posted pictures on Facebook) and wanting to know where we went, what we did, etc. So I told them repeatedly that if they were interested in Costa Rica, they should use your service. It took all of the stress out of our trip, and I can't thank you enough for what you did for us. Thank you!!"

N. Brulport.

Custom Itinerary


January 19, 2020-

"Planning was easy and flexible. Everything was great with logistics. Transportation always on time. Enjoyed our trip very much."

W. Joy.

Custom Itinerary


January 31, 2020-

"Thank you! Perfect organization, everything went according to plan"

M. Brancaleoni.

Custom Itinerary


January 16, 2020-

"Thank you for helping us make our honeymoon amazing."

Y. Tannenbaum.

Custom Itinerary


January 31, 2020-

"Excellent and quick response to my queries and request from beginning to end. Knew that if I were to encounter any problem that you were there for me and that makes for a stress free holiday."

B. Rose.

Custom Itinerary


January 13, 2020-

"We cannot thank you enough for our amazing honeymoon, it was more than we could have ever imagined or planner ourselves. Not having to worry about transportation or any of our bookings made for a stress free trip. We cannot wait to return to Costa Rica one day."

M. Barss.

Custom Itinerary


January 11, 2020-

"You guys did a great job! we will definitely use you again and refer friends and family."

J. Dodd.

Custom Itinerary


January 28, 2020-

"The hands down BEST TRAVEL AGENT EXPERIENCE WE EVER HAD. Easy, fast, fair, clear and organized. EVERY connection was right on time. Hotels were great. Nothing went wrong. 10 of 10. Thank you for a great easy vacation, we loved it/"

R. Hamberger.

Custom Itinerary


January 28, 2020-

"This was an amazing trip. I couldn't have hoped for it to be any better. Having visited/lived in 17 countries, getting around Costa Rica with Pacific Trade Winds was by far the easiest traveling I have done. We loved the experiences that Pacific Trade Winds set up for us and were amazed how "easy" the trip was, as everything was set up for us, from the beginning planning stages, to logistics, to the ease of getting around the country. I would definitely recommend PTW to anyone planning a trip to Costa Rica and hope to use the company again if I take my family in the future. YOU GUYS ARE AMAZING!!!"

K. Benedick.

Custom Itinerary


January 15, 2020-

"Pacific Trade Winds exceeded my expectations from the start. You all made it so easy to plan the most perfect Costa Rican vacation! Everyday was a new adventure. Can't wait to come back!!!"

R. Romond.

Custom Itinerary


January 7, 2020-

"It was great to have a contact in-country when we ran into some issues with our GPS. As a first-time traveler to CR with my family, we were grateful for all the help and knowing we had 24/7 support if there was an emergency. Highly recommended!"

R. Forman.

Custom Itinerary


January 11, 2020-

"Amazing service. Everything was spot on"

R. Duarte.

Custom Itinerary


January 23, 2020-

"Great service. I had multiple changes along the way. All were immediately attended to. Someone always available accommodating and friendly. Perfect type of service needed for trip to Costa Rica. Like having a guardian angel with you. Thank you all for making it a fabulous trip"

J. Choueka.

Custom Itinerary


January 19, 2020-

"Was beyond our expectations. All of the travel was seamless, a true joy!! We'll be back, thank you for making our 60th birthdays unforgettable! Pia & Joanne"

P. Anctil.

Custom Itinerary


January 19, 2020-

"This was a very special birthday celebration for us as we were both celebrating our 60th birthday. Your communication to both hotels was exceptional and we were greeted with birthday wishes and surprises that surpassed our expectation. People knew our names everywhere we went. It was very comforting. Excellent job!"

J. Joanne.

Custom Itinerary


January 7, 2020-

"Amazing service. I am very grateful for PTW for building us a dream vacation."

P. Anscombe.

Custom Itinerary


January 10, 2020-

"I really appreciated how quickly you returned my emails and your willingness to modify my plans."

D. Doane.

Custom Itinerary


January 5, 2020-

"Would definitely use PTW for future planning."

L. Mott.

Custom Itinerary


January 16, 2020-

"You made these first time travellers feel very secure! Communications and attention to detail was excellent. I especially appreciated the welcome email we received after arrival... we did not feel abandoned. Payment arrangements were awesome, made affording this mother daughter trip very doable. I am extremely pleased, will recommend your service to everyone I know and will definitely book through you again! Thank you for helping us to make wonderful memories!"

C. Blackley.

Custom Itinerary


January 7, 2020-

"Pacific Trade Winds were absolutely amazing from start to finish. We would have no hesitation at all with recommending you to our friends. Made our holiday magical in a way we'd never have managed alone."

T. Foskett.

Custom Itinerary


December 29, 2019-

"It was a dream vacation that exceeded expectations. Thank you!"

N. Karhu.

Custom Itinerary


December 30, 2019-

"You guys were great.Thanks so much Bryan and crew for being prompt and putting together such a great itinerary at short notice within our budget.We had a great time and love Costa Rica.The free days also allowed us to do a few other things like horse riding.
Thanks again"

P. Jennings.

Custom Itinerary


November 9, 2019-

"We though PTW were absolutely fantastic for what we needed, flexible & informative. Thanks for helping make our honeymoon so special!"

J. Martin.

Custom Itinerary


January 10, 2020-

"Very impressed by your ability to communicate and put the perfect package together for us! We will definitely recommend your company to everyone we know who plans on traveling to Costa Rica. Thanks so much for all of your assistance"

B. Marten.

Custom Itinerary


January 10, 2020-

"Thank you for putting together the vacation of a lifetime. Everything was excellent with no problem or complaints. I would recommend your company to my friends"

E. Hoffman.

Custom Itinerary


January 9, 2020-

"Absolutely amazing. Made vacation easy and stress free."

J. Cutts.

Custom Itinerary


January 7, 2020-

"Everyone I contacted was so helpful and responded quickly. Even the last night when our flight was delayed Pablo C. was super quick to help me even later in the evening."

C. Sprenger.

Custom Itinerary


January 7, 2020-

"What a great tour company. Everything was planned and very smooth. When we reached out to them to help with the hotel issues they jumped into action and took care of us. I would HIGHLY RECOMMEND using them."

S. Marx.

Custom Itinerary


December 30, 2019-

"First time using a service such as this. You processes and people made the whole trip an enjoyment that we may relive again in the future."

J. Clunis.

Custom Itinerary


December 29, 2019-

"Excellent job!"

A. Janzen.

Custom Itinerary


December 23, 2019-

"Thank you so much to the pacific trade winds team for providing an overall very enjoyable experience !!"

S. Ghoshal.

Custom Itinerary


January 8, 2020-

"Thank you so much for helping us plan our trip. Everybody I communicated with was helpful and answered my questions quickly. This was our first trip to Costa Rica, we would love to visit again and would absolutely work with you again!"

C. Mizell.

Custom Itinerary


December 28, 2019-

"You did very well and has been quick to respond and listen to our wishes. All logistic was well thought trrough and everything worked exactly as planned. Last minute changes was possible and you responed quick and explained everything clearly. Thank you very much for making our Costa Rica vacation fantastic!"

S. Rasmussen.

Custom Itinerary


January 2, 2020-

"Matt was fantastic and very helpful. We will use PTW again for our next visit, hopefully next year if everything plans out."

J. Schmitz.

Custom Itinerary


January 3, 2020-

"Pacific Trade Winds made our trip so easy. We never had to worry about how we were going to travel to our different locations."

K. Gent.

Custom Itinerary


December 28, 2019-

"We appreciate your good work in booking our hotels and transportation during this peak time of the season. The lower scores for experience and value are due to us, we should have told you that we wanted to be at quieter beaches, or have ready access to bathrooms and services when we were at the beach. I suspect that you could have better advised/booked us if we had made that clear. We also understand that some of this may not have been possible given our late booking and peak demand."

C. Curtis.

Custom Itinerary


December 30, 2019-

"Very pleasantly surprised with the company. Always very responsive and modified my vacation many times as I requested. Have recommended them to others already!"

P. Draheim.

Custom Itinerary


December 21, 2019-

"I have already recommended you to 2 families. The best customer service - always responsive and got back to me within minutes of an email. EXCELLENT"

E. Harris.

Custom Itinerary


January 1, 2020-

"Great vacation! I will use your company again in the future!"

K. Hart.

Custom Itinerary


December 21, 2019-

"We were very impressed by the responsiveness and professionalism of your team. Your itinerary suggestions were very good. I had the pleasure of meeting the Costa Rican ambassador to Canada who confirmed that these are the best places to visit in Costa Rica and congratulated me on this itinerary. All the planning arrangements were handled very timely and efficiently and we received a lot of support prior to the start of the trip. Luckily, we didn't need any support during the trip, but I definitely had a peace of mind knowing that I can always contact your company in case of any unforeseen situation. Thank you again for your help! This was definitely one of our best trips ever and I have already recommended your company to a colleague of mine who is looking to come to Costa Rica!"

A. Piotrowska.

Custom Itinerary


December 31, 2019-

"We had so much fun! Definitely planning a trip for my family this year!"

L. Darden.

Custom Itinerary


December 25, 2019-

"We are very happy with the trip and will recommend the company! Thank you so much."

F. Cardoso.

Custom Itinerary


December 31, 2019-

"Wonderful all around. Pura Vida!!"

S. Aubuchon.

Custom Itinerary


December 29, 2019-

"If we had a question, we received an answer very quickly. Trip ran smoothly. Excellent work! Thank you."

1. Haviland.

Custom Itinerary


December 26, 2019-

"Third time I have been to Costa Rica and was worth the money to have everything done for us, not having to arrange everything when we were there."

C. Wolf.

Custom Itinerary


December 28, 2019-

"PTW is fantastic! From the first contact to the very end, you have provided everything we needed to have an enjoyable and memorable vacation. I was especially appreciative of your timely responses and patience with planning our experience in beautiful Costa Rica. We are very happy with your service. Thank you, and we hope to do it again some time in the future."

D. Mahaffey.

Custom Itinerary


December 23, 2019-

"I have been telling all of my friends. We thoroughly enjoyed working with you. Very professional and accommodating."

M. Friedman.

Custom Itinerary


December 23, 2019-

"PTW was first rate, excellent, unbelievable value and service"

A. Friedman.

Custom Itinerary


December 29, 2019-

"Thank you for an amazing vacation!"

D. Mckenna.

Custom Itinerary


December 25, 2019-

"I was surprised by some of the recommendations, as I wouldn't have picked them myself. But after having been on this trip, I see why these activities and hotels are suggested! It was a great experience and I feel like I saw and did a lot in Costa Rica. Thank you!"

M. Stanton.

Custom Itinerary


December 22, 2019-

"I would tell anyone that wants to visit Cr to reach out and use your services you mad our trip of a lifetime into an amazing experience. Your staff had such patience when working with us to get everything just right! Thank you!"

J. Hilliard.

Custom Itinerary


December 23, 2019-

"We will be booking with you again. Great service and amazing resort options. Thank you!"

S. Musgrave.

Custom Itinerary


December 28, 2019-

"Having now booked two trips with your office I am officially spoiled and will never go back!! Everyone was so responsive and helpful. I appreciated all of the help before and during our trip. You put together the perfect itinerary, even with short notice during peak season. We had an amazing trip and can’t wait to come back!! I can’t say enough good things."

E. Auer.

Custom Itinerary


December 27, 2019-

"Thank you, thank you, thank you! We loved everything about our trip, including the Mistico Hanging Bridge tour with Steven as our guide and the private catamaran tour January 2nd with Fabian. Both were wonderful guides. Your company is fantastic! We are so impressed. Everything ran like clockwork and we can’t thank your staff enough. We loved Costa Rica! Beautiful country. Beautiful people. Beautiful trip. THANK YOU!!!"

C. Catanach.

Custom Itinerary


December 28, 2019-

"We’ve never experienced such fine service from a company that does what you do"

D. Quint.

Custom Itinerary


December 28, 2019-

"I did not do the planning for the trip, but everything was very smooth and I would not hesitate to book a trip with this travel company in the future!"

M. Quint.

Custom Itinerary


December 26, 2019-

"Very happy with your service and always speedy to respond to my questions. Gave us a sense of security knowing we had a local representative to assist us with any issues that may have come up. Luckily, we had absolutely no issues and all was perfect!"

L. Windover.

Custom Itinerary


December 22, 2019-

"Thank you for a once in a lifetime experience!"

L. Garcia.

Custom Itinerary


December 23, 2019-

"Pacific Trade Winds (Ivannia) was outstanding. Great advice on where to go, very nice hotels that were not too expensive, lots of choices for activities and flexibility to change if we needed. 10 out of 10! Thank you!"

S. Kucharczyk.

Custom Itinerary


December 27, 2019-

"i honestly cant say enough how great pacific trade winds is; it is my second time and i wlil definitely come again; they pay attention to all your concerns and get back to you immediately; a wonderful company and a wonderful trip; thankyou so much"

A. Chopra.

Custom Itinerary


December 22, 2019-

"AMAZING trip. I would DEFINITELY recommend using your company again. You answered ALL my questions promptly & we were VERY satisfied with our entire trip. I even talked about you on on of our excursion to a Canadian family - she was going to look you up and use you on their next trip. I've happily shared my experience with your company to all my friends so if you get a lot of inquiries from Central MA, it was me :) We FOR SURE will be returning to CR again AND will be using your awesome company too~ Pura Vida"

D. Powley.

Custom Itinerary


December 21, 2019-

"Exceptional service. The best experience with travel agency ever. Thank you for making our vacation great"

F. Stenger.

Custom Itinerary


December 26, 2019-

"I was skeptical but the service was amazing!
We loved it and will recommend it to friends.
Can you please start doing other countries so I can use you guys.
Worth every penny. My family said this was best vacation ever!"

F. Kabbani.

Custom Itinerary


December 24, 2019-

"Will recommend to all our friends. Trip was above expectations thanks to PTW. CHERRIOAND PURA VIDA."

R. Roy.

Custom Itinerary


December 21, 2019-

"Service provided by you was outstanding and I always received very fast replies to my emails and adjustments were made to the itinerary efficiently and allowed us to stay in budget. Will recommend you to friends and family"

E. Reed.

Custom Itinerary


December 26, 2019-

"trying to plan a trip to a country I have never been with a large family of 4 -70 yrs old persons .... you all saved my ass. this trip was epic. everything exceeded my expectations. the tours were perfect and everything was on time or early. the hotels were exactly want we wanted as the kids got some fun pool time in addition to the tours. I really thank your team for all the quick responses to my questions before the trip. THANK YOU!!!!"

F. Lehenbauer.

Custom Itinerary


December 22, 2019-

"It was great- would be happy to recommend you to others!"

E. Serlemitsos.

Custom Itinerary


December 21, 2019-

"My daughters and I all agree this was the best vacation we have ever been on! The ease with which we transferred from one aspect of the trip to the next was remarkable. There was not even one glitch! We were upgraded not once but twice to the best villa/room at Arenal Paraiso and Margaritaville Hotel. I cannot thank Hazel enough. She was amazing helping me to choose the best package for my daughters and I. I hope we can take another vacation through PTW sometime in the near future. I loved the service so much that I have already recommended PTW to others!

Thank you for giving my daughters and I the most wonderful vacation! Costa Rica is a beautiful country and Costa Ricans are beautiful people!"

M. Cogan.

Custom Itinerary


December 11, 2019-

"PTW is great and so convenient! Will book through PTW and will recommend to others."

E. Gomez.

Custom Itinerary


December 11, 2019-

"Thanks so much for EVERYTHING!!! We loved Pacific Trade Winds and will surely recommend to others. We had a wonderful experience and PTW made it so easy for us to enjoy our first time visit to Costa Rica. Jennifer Deleze helped plan our itinerary and vacation and she was so helpful and friendly. I had many questions and she answered them all very quickly. Thanks so much, Jennifer -truly appreciate you!! :-) We had a great time and cannot wait to go back. We will be contacting you in the future. ;-)"

G. Soto-gomez.

Custom Itinerary


December 18, 2019-

"We are very pleased that we used your company. We would like to use PTW in the future if we ever go back to Costa Rica. Pura Vida"

E. Jones.

Custom Itinerary


December 15, 2019-

"Our expectations for this trip were high! We were so excited to take in a new place and enjoy it to its fullest extent. It was WAY better than we could’ve imagined. Everything we hoped for was there and more. We got to see exotic animals. We tasted exotic fruits. But most importantly we got to witness first hand the culture and kindness of the people in Costa Rica. We love PTW for giving us this UNFORGETTABLE experience!"

M. Meredith.

Custom Itinerary


December 15, 2019-

"This trip was INCREDIBLE!!"

C. Steed.

Custom Itinerary


December 3, 2019-

"We are extremely pleased with your service. Pretty much all went to plan. Thank you very much.
It would have been nice if we met one of you in person at each resort."

C. Malekkou.

Custom Itinerary


December 11, 2019-

"We had a fantastic trip. Thank you to the PWT team for making it easy to plan and book. The experiences and hotels you selected were overall fantastic and definitely a great family memory. Thank you!!"

H. Holmstrom.

Custom Itinerary


December 13, 2019-

"Thank you for putting together a great vacation for us!"

K. Stewart.

Custom Itinerary


December 13, 2019-

"I don't even know where to start about how much I appreciated your excellent service. Jennifer Deleze was my main consultant, but no matter who answered my e-mails, it was always done with a desire to meet my needs and do whatever needed to be done. I am SO GLAD I found you guys. I have already recommended your services to several people on the trip as well as on FB. Excellent, excellent service. THANK YOU!"

M. Vargas.

Custom Itinerary


December 11, 2019-

"You were all wonderful and very quick to respond. I will be sure to recommend you, just as a friend recommended you to me."

M. Kerr.

Custom Itinerary


November 29, 2019-

"Wow. Working with Pacific Trade Winds made our vacation so special. I have never been able to relax and enjoy on a vacation as much as I could with their help. I felt comfortable knowing all of our plans were taken care of. We had NO problems at all! I couldn't believe how smoothly everything went and how amazing this trip was planned!"

K. Mozena.

Custom Itinerary


November 28, 2019-

"I absolutely LOVE Pacific Trade Winds and tell EVERYONE about them! I'll be booking again for next year through you and I cannot wait ! Thanks for being the best team !"

T. Taflambas.

Custom Itinerary


December 5, 2019-

"I recommend Costa Rica to everyone I talk to - great country to see - everyone we met was so friendly & helpful, so proud of their country & glad to talk about it. Tour was set up perfectly! thank you!"

K. Bekaan.

Custom Itinerary


December 2, 2019-

"We had a great trip! Thank you!"

C. Rowell.

Custom Itinerary


November 26, 2019-

"You did an amazing job for us. It made it "worry free" as everything worked so smoothly. It was, perhaps, the best holiday we have ever had!! Thank you for your hard work!"

J. Tinkler.

Custom Itinerary


November 26, 2019-

"Very pleased with Everything you did for us. Everying worked well and we had a smashing holiday"

K. Tinkler.

Custom Itinerary


December 2, 2019-

"I would contact with you again in ac heartbeat if I were to return to Costa Rica! You did not us rate Mystico Hanging Bridges & Waterfall hike. We loved it although I guide wasn’t quite as knowledgeable as the one we had for the river trip."

M. Wichita.

Custom Itinerary


November 30, 2019-

"Thank you for helping us plan a trip of a lifetime. Everything was perfect. Transfers and excursions were seamless. Your team was amazing to work with. I’ve already recommended your service to multiple people. Keep up the great work!!!"

C. Hylant.

Custom Itinerary


November 30, 2019-

"Coming to Costa Rica for the first time and having heard a lot about crazy car rental prices in the country we were rather nervous about renting a car. Although we ended up only renting a car with you, the level of service was such that we would definitely recommend your team to any of our friends going to Costa Rica for any other kind of bookings as well. Pura Vida!"

P. Hulsen.

Custom Itinerary


November 26, 2019-

"2nd time using you and you were as great as the first time. Made it another stress free vacation that was enjoyable. Thanks to everyone on your team."

R. Tillman.

Custom Itinerary


November 25, 2019-

"When we had an issue with the hotel, we were pleased with how fast you responded. We also wanted to change our transfer the last day at that was done quickly as well."

C. Nation.

Custom Itinerary


November 21, 2019-

"Above expectations. Nataljia did a great job planning; Marianela and Zaira were exceptional with execution.
Highly recommend PTW - five stars. Loved Costa Rica and the people of Costa Rica. Pura Vida!"

M. Shah.

Custom Itinerary


November 16, 2019-

"PTW was excellent from start to finish with every tour, hotel, transportation exactly as described and on time. E-mail communications were provided with any changes and e-mails were always responded to in quick fashion. I would recommend PTW anytime. Thank you for a great Costa Rican vacation."

H. Lyman.

Custom Itinerary


November 23, 2019-

"You guys totally rocked! All aspects of our trip were so carefully coordinated and taken care of. Natalia who planned our trip was AMAZING. We loved the country, people, animals, foods, sights - Thanks to you and the team at PTW for such a a memorable trip. We have already recommended you to some friends and we hope to visit Costa Rica again in the future and would love to use your services again."

U. Shunmugam.

Custom Itinerary


November 20, 2019-

"I highly recommend your services - you did great - we really enjoyed our trip!"

E. Osterwise.

Custom Itinerary


November 23, 2019-

"This trip went so smoothly! Everything went as planned and everyone was so helpful! I will be using PTW again! Thank you for helping make the trip of a lifetime possible! All the tours where more than I expected and the guides made it even more wonderful! The private transfers where clean and nice and we had wonderful conversations with the drivers they also stopped to show us things and take pictures!! I cannot wait to come back to Costa Rica!"

S. Rhinehart.

Custom Itinerary


November 2, 2019-

"I am so glad I found out about your service prior to this trip to Costa RIca. I really loved La Fortuna and felt very fortunate to see all the wildlife and stay at this amazing resort. I wish I had stayed a full week! I will definitely contact you before my next trip and will refer all my traveling friends to you!!!"

L. Dawson.

Custom Itinerary


November 16, 2019-

"Thank you again for a trip of a lifetime."

P. Wilansky.

Custom Itinerary


November 20, 2019-

"Perfect!"

J. Heizer.

Custom Itinerary


September 22, 2019-

"I cant wait to plan another visit using you folks! It was the best vacation ever! Thank you!!"

J. Riley.

Custom Itinerary


November 9, 2019-

"Pacific Trade Winds provided nothing but the best service from beginning to end. Everyone we talked with was extremely professional, helpful, and friendly. They never seemed to tire of answering our questions, no matter how many we had. Planning a trip with PTW was one of the best decisions we made and I highly recommend anyone visiting Costa Rica to use this company! Thank you for helping us plan a memorable vacation."

E. Maki.

Custom Itinerary


November 9, 2019-

"We did not have to think at all for this trip. Everything was planned perfectly, our rides were always on time and the food included was awesome. Some of our best meals came from the included activity lunches/dinners. All of our drivers were friendly and flexible. One member of our group had a delayed flight and arrived hours later and PTW was able to accommodate and get him to the hotel safely! Would definitely recommend."

N. Kondash.

Custom Itinerary


October 12, 2019-

"We are so thankful to have worked with your company to plan and arrange our honeymoon. We had the most stress-free and amazing trip thanks to your planning and customization. 100% satisfied customers!!!"

E. Mircoff.

Custom Itinerary


November 3, 2019-

"There was no question regarding transport from the airport to Arenal Springs, including La Paz waterfalls, in this survey. I want to add that the driver on this day was absolutely the best. He even gave us a personal 3-hour tour through the waterfall gardens, helping us see things we probably would not have spotted on our own. Please pass along to him our deepest gratitude for an excellent start to the trip!!!"

R. Benbrook.

Custom Itinerary


November 5, 2019-

"Thank you for arranging a wonderful holiday. Your staff were helpful and accommodating and helped us make the best choices for our vacation."

K. Markham.

Custom Itinerary


October 29, 2019-

"Every communication was clear and timely. I was extremely pleased with PTW's customer service and will recommend your company to friends and family traveling to Costa Rica."

R. Schuetz.

Custom Itinerary


October 25, 2019-

"You were great. Only complaint, and it is my fault for not doing the research, is I thought we were going to the Monteverde cloud forest preserve and we didn't. Ivannia, when I planned the trip gave me exactly what I asked for but now that I have been I would probably do things a little different. We would very much like to come back to Costa Rica and would definitely use your company again."

L. Mccune.

Custom Itinerary


October 29, 2019-

"As a first time client I was a little skeptical, but everything was perfectly planned and executed. I will definitely use your services again when the time comes."

R. Osborne.

Custom Itinerary


October 5, 2019-

"YOU GUYS WERE GREAT AND ALWAYS QUICKLY RESPONSIVE. YOU MADE PLANNING AND GOING ON THIS VACATION ONE OF THE BEST OF OUR LIVES. THANK YOU VERY MUCH.."

W. Fine.

Custom Itinerary


October 20, 2019-

"I cannot express enough how easy this process of booking a vacation through your company has been. I tried for months to come up with a plan for Costa Rica as I scoured Expedia, TripAdvisor and the like. But nothing came close to the service and ease that your company provided us. We have raved about your services (and ability to work in any budget) to all our friends and family. Thank you for taking the stress out of planning our first trip to Costa Rica. We will be back! Pura Vida!"

C. Cruickshank.

Custom Itinerary


October 25, 2019-

"places, activities and accommodations met all our expectations. thank you! the support was very personal and on time, to make our travel as enjoyable as possible, one step ahead to make sure we did not have to worry about a thing. totally recomendable!"

B. Bustos.

Custom Itinerary


October 5, 2019-

"Someone was always responsive and getting back to me so quickly anytime I had questions about something. I really felt like PTW was there every step of the way. I'm so happy I organized all our transport and tours through PTW because it made for smooth sailing."

L. Welch.

Custom Itinerary


October 23, 2019-

"PTW made our entire experience, we weren't even sure we were going to Costa Rica until this group sent us a fully fleshed out itinerary, including a cost estimate. We were able to adjust pickup times easily, and everyone we spoke to was able to pull up our itinerary very quickly, and make changes efficiently. Great quality, highly responsive, would definitely recommend."

J. Cohen.

Custom Itinerary


October 12, 2019-

"I will use Pacific Trade Winds again for our next Costa Rica vacation. They experience was well worth it and everyone was so friendly and helpful."

K. Enck.

Custom Itinerary


October 13, 2019-

"Loved working with you guys! I would recommend you to anyone!"

T. Pollock.

Custom Itinerary


October 9, 2019-

"Going through your company was a great decision! It made everything run so smoothly and our vacation went so well. Thank you!"

S. Mello.

Custom Itinerary


October 8, 2019-

"You made our trip! Thank you for all your reccomendations! Our honeymoon would have been completely different without you! Thank you for everything, everything was so perfect, clean, easy and exciting!"

S. Donaldson.

Custom Itinerary


October 12, 2019-

"You guys were great to deal with and very accommodating."

S. Beauclair.

Custom Itinerary


October 12, 2019-

"We love working with you! I have recommended your services to other friends. We will definitely reach out again in the future. There was nowhere above to rate our Hanging Bridges + Safari Float tour. Those were with Rainforest Explorers and they were the highlight of the trip. The staff was SO great! The meal was also the best of the trip. The whole staff from Rainforest Explorers were absolutely fantastic."

R. Felling.

Custom Itinerary


September 20, 2019-

"Thank you for another great vacation to Costa Rica!"

H. Cordova.

Custom Itinerary


October 5, 2019-

"Great experience with Pacific Trade Winds! Could not have done this trip without you!! you were always so helpful and quick to respond! I was so impressed from beginning to end!!!! Thank you for making our family vacation so wonderful! Your staff are amazing!"

K. Vannatter.

Custom Itinerary


October 10, 2019-

"Thanks PTW for making it possible !!!
Your service exceeded our expectations.
Will recommend to everyone!!!"

A. Ortega.

Custom Itinerary


October 1, 2019-

"I can't say enough about your service. We were well looked after from the moment we contacted you until we arrived home. Well done. I would love to go back to Costa Rica again and we would certainly use your company. Thank you so much. Ed & Marlene"

M. Anderson.

Custom Itinerary


September 26, 2019-

"Thank you so much for your professionalism. We could not have done our vacation without your service!"

D. Fong.

Custom Itinerary


September 18, 2019-

"Everything was part of our experience. Thank you so much."

R. Ortega.

Custom Itinerary


September 17, 2019-

"This was our first time to plan a Celebratory Trip like this, & I must Commend everyone at PTW for making this Trip Memorable for All of the Right Reasons. After getting to Tabacon on Saturday, it started to Fall Apart on Sunday. It was such a Relief to be able to contact PTW & get our Celebration back on Track on Monday. PTW has exceeded our Expectations & we look forward to working with your Great Team again in the future! Pura Vida! Rick & Diane"

R. Teter.

Custom Itinerary


September 10, 2019-

"Overall it was great. It was so nice to have everything arranged ahead of time. Next time I would not choose to go to two location so far from each other. We spent too much time driving. I was not aware of the distances and the actual time involved when we decided this. Thank you Jennifer for taking the time to help me with the planning. Bobbi"

B. Rakita.

Custom Itinerary


September 3, 2019-

"The value you provide is amazing, and made our trip so simple. The only miss was the miscommunication that we really wanted to see baby turtles hatching."

K. Tanner.

Custom Itinerary


September 9, 2019-

"The entire experience from booking to full communication with both Christian and I was amazing. will definitely be using you guys again"

S. Abreu.

Custom Itinerary


August 18, 2019-

"We couldn't have imagined a better vacation; Jennifer Deleze was so responsive to all of our questions that we had no concerns when we arrived; the whole trip went as planned and there was not an issue. We will (and have) recommend your company to all of our friends and hope to return soon and will definitely use your services again."

K. Nickerson.

Custom Itinerary


September 6, 2019-

"Staff was very professional and would answer any questions. Also gave advice on what to do and where not to reason during the wet season."

D. Groves.

Custom Itinerary


August 10, 2019-

"You deliver everything you promise with excellent customer service and concern that we have a great holiday and enjoy your fabulous country. I will recommend you to anyone I know who is thinking of visiting your fascinating country. Many many thanks from my whole family. Gracias and hasta luego !!!"

M. Black.

Custom Itinerary


August 30, 2019-

"Thoroughly enjoyed our vacation! Everything went smoothly and met all our expectations. Even after we missed our connection to Costa Rica you were very responsive and made sure everything was taken care of. Absolutely would use you again and recommend your services to family and friends!"

T. Davis.

Custom Itinerary


August 26, 2019-

"Pacific Trade Winds was fantastic from start to finish. You were so patient as we worked through our likes and dislikes to create a perfect itinerary within our financial constraints. Everything went smoothly- all transportation showed up on time, advice about excursions was spot-on and every question was answered thoroughly and patiently
I have already recommended you to friends!"

A. Ayre.

Custom Itinerary


August 17, 2019-

"Thank you for the easiest vacation planning, ever. Notwithstanding a couple rides and other things not in your control, it was a phenomenal trip and I will certainly recommend you in the future."

P. Friedlander.

Custom Itinerary


September 2, 2019-

"Great communication both before and during vacation. Offered plenty of options to choose from. Transportation company was very efficient and professional. Payment system of installment payments was very much appreciated. I would use PTW again in a second and use your company for future travel."

S. Schlussel.

Custom Itinerary


August 20, 2019-

"We were so pleased with our trip. Thank you for making it so easy and wonderful. We will recommend you to friends and family and definitely book with you again when we come back to Costa Rica. Thank you!"

J. Malogolowkin.

Custom Itinerary


August 2, 2019-

"Appreciated all the guidance on places to visit & tours to take. Everything went SO smoothly. RideCR was excellent and always on time. Thanks for helping us make this an amazing experience. Can't wait to go back!"

K. Moore.

Custom Itinerary


July 26, 2019-

"Thank you"

T. (olive).

Custom Itinerary


July 22, 2019-

"Great service from PTW team. Always responded to my questions and very helpful; the best tour operator in CR!"

P. Graves.

Custom Itinerary


August 6, 2019-

"Super good service. All our queries and emails were answered immediately and efficiently. Thank you for assisting us. We had a great time in your country. Pura Vida!"

N. Haber.

Custom Itinerary


August 16, 2019-

"PTW was fantastic and we are so gracious for all the help that everyone there provided. We would highly recommend anyone going to Costa Rica to use your services. Even when we had to change our travel dates slightly it was not a problem and the staff helped us with no hesitation. Thank you so much!"

C. Tuttle.

Custom Itinerary


August 23, 2019-

"Awesome, loved that we choose Pacific Tradewinds"

R. Macdougall.

Custom Itinerary


August 19, 2019-

"Excellent services.. Very accommodating and flexible."

A. Antonini.

Custom Itinerary


August 5, 2019-

"EXCELLENT! Thank you soo much! We so appreciated your support especially when we had an error on the hotel we provided. Prompt responses and excellent guidance."

R. Habas.

Custom Itinerary


August 4, 2019-

"I will wholeheartedly recommend Pacific Trade Winds to anyone. Thank you for your great advice in helping us shape our dream vacation. Thank you also for your quick, professional responses to all of my needs and questions. When we noticed that our pick up location for our Cahuita snorkeling and hike tour was incorrect, we messaged your company and you responded quickly, with a seamless correction. You made everything go smoothly. Muchas, muchas gracias!"

A. Baskin.

Custom Itinerary


August 6, 2019-

"PTW was amazing. Everything was perfect and they responded within minutes whenever I wanted to make a change or add a tour. Their tour prices beat those available directly! It was like having a friend in Costa Rica."

S. Fleming-stein.

Custom Itinerary


August 3, 2019-

"Communication was excellent which is why I chose your planning service over others. I liked when planning the trip you provided the breakdown of prices so I could determine what was worth changing to lower prices, and what we were being charged for, etc. I also appreciated you guys were quick to respond and very informative! However, I feel last minute changes are hard to make, especially in regard to hotel reservations since it has to be approved by a manager. You really don't know what you're going to get until you get there because looking up everything online only gets you so far. Either way I would definitely book again with you guys, we loved our vacation and felt you guys made it so stress free!"

M. Tardiff.

Custom Itinerary


July 30, 2019-

"Thank you so much to Natalia for working with me to plan our incredible vacation! Everything was planned perfectly and on time. My entire family loved every minute of this trip. We cannot wait to go back."

A. Jacobs.

Custom Itinerary


July 31, 2019-

"All of my questions were answered in a very timely manor before the trip. I was able to make many changes to my trip before booking as well. When a company changed a time for our tour, the hotel was notified and they let us know and gave us new vouchers. Only a couple of attractions actually wanted our vouchers. We didn't have any problems while there. We did book 3 more tours once there, but it was great knowing everything was taken care of and we were able to relax and enjoy our time there. I would definitely recommend PTW to anybody traveling to Costa Rica for the first time. The only downfall was my credit card had an additional charge because this company is not located in the USA. It makes sense, but when I went other places I booked through US companies so I wasn't expecting that."

E. Brumbaugh.

Custom Itinerary


August 2, 2019-

"Overall your services were great! Thank you for helping us plan a great trip with little to no problems. The communication was great the service and value I would say was exceptional. Thank you we had an amazing time and I will definitely recommend your agency to my friends and family. Pura Vida!"

A. Garcia.

Custom Itinerary


July 27, 2019-

"A lovely country and a memorable experience all due to your guidance and help. Thank you."

S. Edstrom.

Custom Itinerary


August 2, 2019-

"Costa Rica is a beautiful country to visit and we were very happy with the vacation crafted by Pacific Tradewinds. We would definitely come back and recommend your company to others."

C. Destefanis.

Custom Itinerary


August 3, 2019-

"I will continue to recommend PTW to everyone I meet that is planning a trip to CR. You guys are just too good to be true."

J. Shelby.

Custom Itinerary


August 6, 2019-

"Thank you for a great vacation and many memories. Costa Ricans are great hosts and very humble. We loved our vacation."

C. Ehrnst.

Custom Itinerary


August 3, 2019-

"My family and I had a great time in Costa Rica and unforgettable vacation. Thank you for planing this vacation for us. It was just perfect. Thank you again !!!!"

M. Bicchi..

Custom Itinerary


August 1, 2019-

"Overall, Pacific Trade Winds was SUPERB! I was very happy with the service. Your response time was always fast. I appreciated that you were very transparent with the itemized pricing. All of the tours and guides were on time. This was such a lovely trip. I will definitely use you again when I travel to Costa Rica. Thank you!!"

I. Diago.

Custom Itinerary


July 27, 2019-

"Really appreciated your flexibility to make changes as we needed them while we were on our trip. Very easy to get in touch with."

F. Taghizadeh.

Custom Itinerary


July 28, 2019-

"Thank you for all the help in planning. This vacation was really amazing."

L. Formosa.

Custom Itinerary


July 6, 2019-

"This made it a worry free vacation for us and we could not have put together a plan like you were able to do for us, so we were very thankful for the suggestions and plan!"

M. Woods.

Custom Itinerary


July 27, 2019-

"Well organize. Very professional team."

O. Rodriguez.

Custom Itinerary


July 23, 2019-

"I was VERY pleased with the service that I received. I will definitely recommend PTW to my friends and family. Thank you for planning a wonderful trip for us :)"

T. Boulle.

Custom Itinerary


July 23, 2019-

"Antonio Hildalgo was amazing! he answered all my questions quickly and was very helpful. I probably asked 100 questions and made changes a million times and he was very nice, respectful, and helpful each time. There was a time or two where there were some misunderstandings through email but Antonio called me right away to explain and resolve the issues. I have already recommended PTW to anyone planning to travel to Costa Rica! All plans ran smoothly and mostly on time! (I was prepared for Tico time but that was not an issue for the tours)"

K. Cruz.

Custom Itinerary


July 23, 2019-

"This was our second time using your services and once again, we were very pleased! Your team was very prompt at answering emails and adjusting our schedule when needed and pointing out consequences of the changes, which we appreciated."

D. Edge.

Custom Itinerary


July 15, 2019-

"Everything worked very well. All transportation was excellent. All arrived on time and excellent vehicle and drivers. All hotels as well as rooms were good. We really enjoyed visiting your country, It is most beautiful country among all we have we visited. Thank you for your great effort."

M. Patel.

Custom Itinerary


July 7, 2019-

"I am so pleased the reviews we read before we used you really were truthful! From the early planning stages to questions along our journey Pacific Tase winds was amazing. Andres walked us through almost half the alphabet before our itinerary was just perfect. The suggestions made were great. It is obvious from our happiness that you were truly listening to what we were looking for! Having completed everything the only change I would make is less time in Manuel Antonio way to crowed for me. Although a midweek day we went to the park to hike it was much better then on the weekend. Definitely would not recommend that area on a weekend. Drake Bay was amazing. Corcovado National Park was so peaceful yet so full of wildlife! Orlando our guide found just about everything we were looking for. On the boat ride back someone spoted whales in the distance the captain didn't hesitate he drove us up for an experience we will never forget. At least 8 whales and a multitude of dolphins. Simply put one of the best days of our lives! I highly recommend your company! Thank you so much for helping us celebrate my husbands retirement in such a great way!"

K. Farrell.

Custom Itinerary


July 1, 2019-

"We had an amazing vacation. Thank you and pura vida! Mil gracias"

M. Vacano.

Custom Itinerary


June 29, 2019-

"Y’all have amazing service and totally recommend you. Will be back again. Absolutely love Costa Rica. Most beautiful country I’ve seen in a long time. Thank you for a great vacation"

S. Goertzen.

Custom Itinerary


June 29, 2019-

"You guys have been great thru the whole process and even answer an email late or on the weekend. I would definitely use your firm again, pura vida!!!!! I cant wait to go back"

J. Goertzen.

Custom Itinerary


June 29, 2019-

"I wish there was a company like yours in every country we visit!"

D. Nahmias.

Custom Itinerary


July 19, 2019-

"Thanks for putting together a really nice vacation package for my wife and I to celebrate our 20th wedding anniversary. We even utilized you guys to change a tour time once we were there and all went well with that. We had time to squeeze in a couple other excursions too. This trip exceeded our expectations and we are very happy with our whole vacation experience. Thank you, Rob & Marci Nisely"

R. Iii.

Custom Itinerary


July 17, 2019-

"Great travel planning agency. Thank you so much. We had such great vacations at Costa Rica!!"

S. Gómez.

Custom Itinerary


July 11, 2019-

"You folks are great. We will recommend you to our friends."

A. Headbloom.

Custom Itinerary


July 11, 2019-

"I'm only sorry that I cannot score you higher than 10. I have never had an agency so responsive, reliable, and professional as Pacific Trade Winds. We have told everyone on our trip and will continue to tout you on social media. I cannot imagine what you could have done better. It seems hyperbolic to say this, but I promise it is not. The staff at PTW has surpassed expectations from the very first contact on the website to the final stop of our trip. I'm going to check to see if you plan trips in other parts of the world! I would choose you again and will recommend you to everyone I know who is considering a Costa Rican vacation. Pura vida!

If you want feedback on why we disliked the Arenal Springs Resort so much, I'd be happy to provide that."

K. Roberts.

Custom Itinerary


July 8, 2019-

"Being able to work around the plans and keep changing them to what we finally figured out what we wanted was perfect. The trip was great and we never had to call or double check on any of our tours which is a huge plus."

Z. Osher.

Custom Itinerary


July 15, 2019-

"Will definitely recommend Pacific Trade Winds, everything went very smoothly with no issue. Will be using these services again, thank you!"

K. Hopkins.

Custom Itinerary


July 8, 2019-

"Our honeymoon went off without a hitch. It was truly everything we could have dreamed of and you guys made it amazing. Not once did we have any issues!! :)!"

A. Gleichauf.

Custom Itinerary


July 10, 2019-

"PTW were super helpful organising this holiday for our family. Thank you we have had an amazing holiday!"

A. Ridings.

Custom Itinerary


July 9, 2019-

"I've already highly recommended your services for trip planning!"

K. Buscher.

Custom Itinerary


July 13, 2019-

"We had an amazing vacation. You did a great job."

P. Busapavanit.

Custom Itinerary


July 6, 2019-

"You did a great job! Many thanks to entire team for your patience and support!"

J. Jedrys.

Custom Itinerary


July 12, 2019-

"Could not have done it better! Great response time, communication, recommendations and very honest. I will definitely be recommending your services to others, thank you!"

B. Lopez.

Custom Itinerary


July 13, 2019-

"PTW did an amazing job. Very responsive to our needs. Handled our early departure from Mawamba lodge nicely. Very happy with PTW services."

J. Hughes.

Custom Itinerary


July 11, 2019-

"All your recommendations were spot on! Thank you for helping plan an incredible vacation!!"

K. Gregory.

Custom Itinerary


July 7, 2019-

"Thank you so much for putting all this together in the short notice. I cannot express how happy we are with your services but I can recommend you to everyone that we know that might be traveling to your country. You helped us change things at the last minute and we very kind over the phone. You made our dream trip come true in which made our Anniversary and Ryans Birthday the best ever! Thank you again."

C. Russell.

Custom Itinerary


July 10, 2019-

"You guys rock! Our whole experience was amazing. Everything was set up for us and went off as planned. Everyone was on time, everyone was professional, friendly and fun. The resorts we stayed in were amazing as well. You helped to make our family vacation in Costa Rica one of a kind. I will definitely recommend your services to my friends. Thank you!"

A. Miller.

Custom Itinerary


July 1, 2019-

"We are very pleased with your services and shall recommend you to anyone who wants to go to Costa Rica! We had absolutely no problems with the logistics, transports, accomodations or tours. We had a great time and we thank you very much!"

A. Mihailescu.

Custom Itinerary


July 6, 2019-

"Thanks to Ivannia for making everything clear to understand and for accommodating some last minute changes to our itinerary. We couldn't be more happy with the service and total experience. We plan on returning to Costa Rica in the future and will go through Pacific Tradewinds again."

R. Longville.

Custom Itinerary


June 14, 2019-

"Your service was excellent. This was our first trip to Costa Rica and you were able to answer lots of questions for us prior to our trip. Even during our trip you were able to make adjustments to our transportation pick up times with short notice. This was very helpful. I loved working with Jennifer Deleze throughout the process. She was always willing to help me with our families needs. This was our best vacation ever. Thank you"

J. Kovach.

Custom Itinerary


June 29, 2019-

"We were very impressed with Pacific Trade Winds. Fantastic holiday well organised at a good price. Thank you"

A. Blackton.

Custom Itinerary


June 26, 2019-

"Anytime that I travel to Costa Rica, it will be with PTW. They just make everything seamless. Antonio was great about revising our itinerary. Stephanie was great about reorganizing our transfers when a hiccup occurred."

J. Jackson.

Custom Itinerary


June 26, 2019-

"Thank You for being the best travel agency in the world!"

T. Jackson.

Custom Itinerary


June 30, 2019-

"Best vacation ever!!!"

D. Shaw.

Custom Itinerary


July 1, 2019-

"From the early start, I was a bit uncertain how legitimate PTW was or the value they provide. And I was concerned when I started making payments, if I was doing the right thing. I had faith based on the positive reviews I read about PTW. But the most important quality that helped was the quick and helpful replies to my many ongoing questions. There was always a PTW representative that would promptly reply to my email. And even up to the day of my trip, I was hoping that everything would go as planned. I can now attest that my trip not only was as planned...but it was even better! Every transport, tour, hotel experience was perfect. I believe now that PTW must know who the best tour groups are and the best guides and will only use those preferred companies. I'm not sure, but I believe if I had arranged all of the trip myself, I would have paid more than I did paying through PTW. But I'm most certain that I would not have organized everything as good as PTW. I was very nervous that everything would work out, and now I can say with confidence that using PTW is definitely the way to go on any trip to Costa Rica. Well done! And Thanks."

R. Devito.

Custom Itinerary


July 1, 2019-

"Our questions were always answered promptly. Very happy with the level of communication. Everyone was very helpful when we had problems with our car. The vouchers needed addresses of the hotel included. Several were hard to find. The only thing we were disappointed within our itinerary was our free day in Manuel Antonio was a Monday and the National Park was closed that day. Wish we had known that and scheduled activities according to the Park's opening. We were never able to go into the park and very disapointed with that."

B. Topolewski.

Custom Itinerary


June 26, 2019-

"Very responsive, I had many questions."

A. Alvarez.

Custom Itinerary


June 26, 2019-

"Everything was perfect! From the initial planning to the day we left! I will definitely use your services again when we plan our next trip to Costa Rica! I left an awesome review on trip advisor and also shared your page on my Facebook!"

J. Temple.

Custom Itinerary


June 23, 2019-

"Great vacation! Great help!"

P. Opolsky.

Custom Itinerary


June 24, 2019-

"You all were wonderful. Not only was the planning very helpful and well done, but when our flight was cancelled you worked with us and the vendors to move our trips around so we could still experience everything."

K. Stank.

Custom Itinerary


June 28, 2019-

"Very helpful and excellent recommendations."

P. Mullins.

Custom Itinerary


June 28, 2019-

"I was so please with your service and it was so nice to know that transportation and lodging were taken care of but also to have advice while we were planning. Y'all also answered many questions about airports, excursions and were very accessible while we were on the trip. I will definitley recommend you!"

M. Rozas.

Custom Itinerary


July 4, 2019-

"Fantastic in every respect. Thank you for all your help!! We will be back and will use the service again. Beyond happy ur expectations!!!"

M. Rimes-merrigan.

Custom Itinerary


June 22, 2019-

"I couldn't have asked for a better agencey to work with. PTW was amazing. Thanks"

M. Perriolat.

Custom Itinerary


June 21, 2019-

"I am happy with how you guys planned my vacation. You were very accommodating with my payment plan. Both places were very beautiful. I really loved the Westin! I will definitely recommend you guys to my friends and family!"

S. Bianchi.

Custom Itinerary


June 19, 2019-

"Thank you so much. You were there to help me at all stages of planning and during the trip. Excellent service."

A. Calfee.

Custom Itinerary


June 16, 2019-

"Staff is wonderful!"

S. Kalled.

Custom Itinerary


June 16, 2019-

"i would highly recommend your services to anyone who asks me, great service, great choices and wonderful recommendations on the execursions"

S. Devlin.

Custom Itinerary


June 16, 2019-

"It was great vacation. Thank yiu."

V. Tsouris.

Custom Itinerary


June 14, 2019-

"Everything was amazing and exceeded our expectations"

S. Pearcy.

Custom Itinerary


June 11, 2019-

"I will definitely be using PTW again for our next trip to Costa Rica"

J. Hall.

Custom Itinerary


June 12, 2019-

"We were very impressed at the speed of response we got from Ivannia.
Ivannia was super accommodating, knowledgeable and best of all, she never lost her patience with our questions and clarifications.

THANK YOU IVANNIA !!!"

R. Devani.

Custom Itinerary


June 14, 2019-

"Great Vacation. Everything went as was communicated. No problems. I never even had to pull out a voucher!"

C. Showalter.

Custom Itinerary


June 1, 2019-

"Pacific Wind I would suggest anyone and everyone, One point support and really flexible to accommodate needs and also last minutes changes to timings of pcik up etc. were done without hesitation. Thanks to Team."

N. Lakhani.

Custom Itinerary


June 12, 2019-

"Loved it guys!! I will never forget this trip and will strongly recommend you to everyone going to Costa Rica. I will be writing about this experience in my blog and share. :)"

J. Trejo.

Custom Itinerary


June 12, 2019-

"This trip was planned far better than I could have planned myself. It was truly an amazing vacation. Thank you so much."

E. Newcomer.

Custom Itinerary


June 13, 2019-

"Really well done. I have worked with many travel companies and I am truly impressed with the level of service. The communication was effective and timely making it easy to decide on an itinerary that was perfect for us. The extra steps such as the information about the country and the email after we arrived in country meant a great deal. Thank you for everything! It was truly an experience to remember and we will be back!"

J. Jones.

Custom Itinerary


June 1, 2019-

"I will highly recommend your company to all our friends! The pricing was good but the customer service and response times were excellent. Very helpful staff with honest opinions about the questions we had. They were not trying to oversell products and such! Great job!"

T. Helmling.

Custom Itinerary


June 8, 2019-

"Excellent tour. We thoroughly enjoyed ourselves, everything was exceptionally planned. Thank you so very much for making this trip so special for us!"

H. Saffold.

Custom Itinerary


May 15, 2019-

"I loved your service. You helped us to have a completely worry-free vacation. When we had a minor problem, it was solved quickly. I am happy to highly recommend your team to anyone traveling in Costa Rica."

G. Soulliere.

Custom Itinerary


June 8, 2019-

"We will recommend Pacific Trade Winds to any family and friends that wish to travel to Costa Rica and we would book again through PTW if we decide to go to Costa Rica in the future."

H. Lingenfelter.

Custom Itinerary


June 9, 2019-

"Everything with PTW went great! In the middle, I asked for an earlier transfer and your team made it happen."

T. Causey.

Custom Itinerary


June 8, 2019-

"This is no doubt that we will use your service again if we go back! All we had to do was pack and show up, PTW did the rest! Thank you!!!"

B. Edmunds.

Custom Itinerary


June 7, 2019-

"This was our absolute favorite vacations so far. Working with PTW was so easy. I worked with ANTONIO and he was so quick to respond to my every email, easily made changes to our itinerary and we stayed in budget. I will ge telling everyone I know to use PTW to plan their vacation to Costa Rica! Flawless vacation with every transfer and tour on time!!"

L. Dawley.

Custom Itinerary


June 6, 2019-

"Everything went very smoothly. thank you!"

M. Kuhl.

Custom Itinerary


May 22, 2019-

"Great experience! When I decide to go back, I will defiantly let you know :)"

K. Hodson.

Custom Itinerary


June 3, 2019-

"Will recommend to anyone!!"

A. Vera.

Custom Itinerary


May 31, 2019-

"PTW staff did a great job start to finish! I was impressed with the communication as it would not take long at all to hear back from someone and they were always polite and to the point. The team made traveling thousands of miles from home to an unknown place very easy and super comfortable. I will certainly recommend PTW to anyone looking to go to Costa Rica and in need to the peace of mind and certainty of having most everything setup before hand and then followed up by flawless execution."

A. Price.

Custom Itinerary


April 25, 2019-

"Would be nice to use electronic vouchers, or to print many smaller vouchers on fewer pages, as it was inconvenient to keep track and travel with the pages. More details for returning times/activity duration would be helpful!"

S. Meyer.

Custom Itinerary


May 1, 2019-

"I was very happy with all transportation. I really like the Arenal Springs and The Falls hotels. I did not like the Establo hotel. The bird watching tour at Mystico Hanging Bridges was very good. The hanging bridges tour in Monteverde was not as good. I am very happy with your assistance in creating the itinerary for my vacation. I would definitely use your services again if I return to Costa Rica, and I will recommend you to my friends."

K. Liljebjelke.

Custom Itinerary


May 4, 2019-

"I enjoyed the vacation very much and I absolutely think Pacific Trade Winds did and excellent job. One thing I think should improve on is the part about printing out the vouchers. Before the vacation started, I had wrote to ask about presenting them electronically to save paper and it was consented. However, during the trip I met other clients of yours with stacks and stacks of paper in their hands, feeling a bit troublesome and wasteful of those papers that had only been used once or not even taken out of. I would advice you can change the words in the confirmation email with the vouchers to let future guests know they may present it electronically as well. That’s a good deed to save the earth and show your pal to keep Costa Rica beautiful.
I love this agency very much! You guys did an excellent job. I will highly recommend it to my friends."

T. Chen.

Custom Itinerary


May 4, 2019-

"It was a great vacation, thank you, thank you!"

. Goldberg.

Custom Itinerary


May 5, 2019-

"As this was our first trip to Costa Rica (and first time working with a travel agency), we were very pleased how everything was coordinated and we had no major issues. Your willingness to make changes to our itinerary was appreciated, as well as your recommendations on lodging.
The one thing I want to mention was scheduling the Canopy Combo and Coffee Tour on the same day was a little tight. As our hotel (Bel Mar) was the first to pick up and the last to drop off on the group shuttle for the Canopy Combo, we had only 40 minutes before we were picked up for the Coffee Tour at Don Juan.
Overall, we left Costa Rica with a very positive picture of its beauty and its people. Thank you!"

J. Clark.

Custom Itinerary


May 6, 2019-

"All the tours and the hotels were really great. The experience would have been enhanced by having a rental car rather than just relying in transports, or hotels centrally located in la fortuna and Manuel Antonio since we wanted to spend more time in town. Taxis around the tourist areas were expensive, and we did not plan for the additional expense."

C. Sedlak.

Custom Itinerary


May 7, 2019-

"Great selection of hotels, transportation, and activities, except for the Tenorio/Celeste River hike, whichwas much more serious than its description suggested. Also, if I were doing it again I would have picked destinations that we closer together rather than several hours apart. On the other hand, the three hotels were each way above expectations, so they were worth the rides."

W. Cooper.

Custom Itinerary


May 7, 2019-

"The ONLY problem I had was actually paying with a credit card. I'm not sure where the problem occurred but the only way I could pay was by using PayPal."

W. Dent.

Custom Itinerary


June 4, 2019-

"I can't thank you enough for your recommendations. Our trip was the perfect balance of relaxation and adventure. The Santa Juana Lodge is an absolute treasure, and I hope you send many, many people there. Thank you for getting us out of our misdirection spot, so we could find our way. Communication was quick and efficient."

B. Romney.

Custom Itinerary


June 1, 2019-

"I could not have been more pleased with your service. Your team made planning a vacation for 8 people very easy. And your prompt attention to our need to change from 8 to 7 people due to the unexpected death was phenomenal.
I will be recommending your services to all my friends and family who may be thinking of visiting Costa Rica. PURA VIDA!!!"

N. Brown.

Custom Itinerary


May 22, 2019-

"This is an EXCELLENT REVIEW. I am a fan of PTW.
The only areas of improvement are: Noting that Los Lagos rooms needed a shuttle was critical. At least they were able to change us on the third day but that was a big negative for us anyway. That said, it is a GREAT hotel. Some people may prefer the remote room and not mind the shuttle. It is actually good that the hotel has both options. You can ask the customer which one they prefer and get them in the right spot from the start.
The other thing is the hanging bridges tour can be done with a cab ride and hike for those who do not need the nature hike.
Lastly was the bad luck of the tropical storm while we were in Tamarindo. Even so it was a good time over all."

D. Cunneen.

Custom Itinerary


May 25, 2019-

"I'm typically a tough grader, but your team did a very nice job! I don't give 10s! we really enjoyed our first exposure to CR, thought these 3 locations and the activities were great. Found people to be pleasant and attentive, can't ask for much more. having 2 daughters with some limited spanish helped make it even more interesting. every restaurant made great effort with our gluten-free diet daughter. while the rainy season gave us pause, we got used to it, and became part of the experience. All Good, thanks!!
One suggestion: Rightly or wrongly, we tried to tip staff and drivers when we thought they did a nice job, which was basically everyone. we missed a couple; specifically Jorge/Momo and Oscar because we didn't have ready cash at that moment. We felt bad, Our fault, mainly because we were trying to not take much cash with us on tours (kept at hotel safes) and was hard to get change for US$ at one hotel. Not sure what you might do, but maybe pass experience on to future travelers. also might note when specific tours have add-on features (more cash/credit card needed) and/or gift shops. Examples Chocolate Tour, restaurant at end of rappelling/rafting trip, operations/restaurant center at canopy/hanging bridge center. Again we all enjoyed, considered eveything positive!! Aloha"

B. Blackwell.

Custom Itinerary


May 31, 2019-

"I can't say enough about Pacific Trade Winds. What a find! We stumbled across your company and really took a leap of faith (at least in our own minds) and let you guys plan our trip for us. Everything was first class, from the initial consult to the final in country communication. We ended up going through 7 iterations of our itinerary, but each one was met with nothing but helpfulness and professionalism. Working was Antonio Hidalgo was wonderful as well. I couldn't have asked for a better partner in this than him. We had never been to Costa Rica before and planning a trip seemed overwhelming. I might have been able to pick resorts, but what tours should I choose? What transportation companies are safe and reliable? You took all the worry out of those things once we got into country and saw the quality of people and services that you put us in contact with. Great Job!!!"

R. Selman.

Custom Itinerary


June 2, 2019-

"If we plan to visit Costa Rica again I will definitely be contacting Matt at PTW! We are very happy with the arrangements made for us. It was a great vacation- just not long enough!"

M. Gibson.

Custom Itinerary


June 2, 2019-

"Everything planned was on time and great! Appreciate your help and love that all was as you said it would be."

K. Kemper.

Custom Itinerary


May 25, 2019-

"All of my questions were answered promptly."

K. Thames.

Custom Itinerary


May 26, 2019-

"Everyone I was in contact with was so helpful! Even when I was having some problems with my second hotel reservation, the staff was on top of it! I will definitely be using again in the future."

R. Mallory.

Custom Itinerary


May 25, 2019-

"Effortless and much appreciated"

M. Hartman.

Custom Itinerary


May 25, 2019-

"This was the trip of a lifetime. Everything was seamless and amazing. Thank you! We'll use you again!"

M. Burkhammer.

Custom Itinerary


May 15, 2019-

"everything went as planned great job to pacific trade winds"

K. Hieb.

Custom Itinerary


May 15, 2019-

"great service nothing to complain about"

K. Hieb.

Custom Itinerary


May 17, 2019-

"We were very pleased with your service. The plan that you put together based our interests was excellent. When I had an eye problem PTWs helped to contact the hotel to find medical help, and then followed up a day later to check how I was doing. Apart from my eye our holiday went very smoothly and certainly lived up to, or exceeded expectations in some cases. We are keen to come back to Costa Rica and will certainly use PTWs again to organise our vacation. Thank you so muc for your wonderful service."

C. Gilbert.

Custom Itinerary


May 17, 2019-

"Please feel free to post this review as you like: Pacific Trade Winds was awesome! From the first time I communicated with Matt Casseday, to the final confirmation and payment, the entire experience was very easy and straightforward. There were no surprises, other than those for my wife (we were celebrating her 50th birthday), and the whole trip went off without a hitch. We met others on the Manuel Antonio National Park tour who had the same experience with your agency. We will certainly recommend your agency, and return to you ourselves if/when the need presents itself. The e-mails you sent after we arrived in country were certainly appreciated, and way above and beyond normal customer service! At one point, your Customer Delight Team Manager (Zaira) tried to assist with a coffee tour scheduling "issue" that came about because of our decision to add it last minute. This had nothing to do with PTW, but Zaira still tried to help.......that kind of service is unheard of, and really made your company stand out. Between us and the hotel staff, we made the coffee tour work, and it was an awesome experience! I sincerely appreciate the level of care and service your company showed to me and my wife. I appreciate this more for my wife, because this trip was an unforgettable week for her, and she's still beaming from all the attention paid to her at every place we stayed or visited. Thank you again, and Pura Vida!"

T. Bass.

Custom Itinerary


May 11, 2019-

"Great service"

A. Wallace.

Custom Itinerary


April 13, 2019-

"One of the very best vacations of my life. We are definitely bringing our kids back to your beautiful country. Thank you to the travel expert who helped us planning (Ivannia Z.) - she was always quick to reply and tried to be helpful as possible."

L. Hassinger.

Custom Itinerary


March 31, 2019-

"Although there were a few minor things we were unsure of when in Costa Rica the service given when I called you was always immediate and solved the issue. We had an absolutely amazing time and will be back!"

A. Naylor.

Custom Itinerary


May 13, 2019-

"You guys were Amazing!!! Thank you so much for the best trip we have had so far"

K. Pustelny.

Custom Itinerary


May 17, 2019-

"PTW did a really great job fine tuning our vacation. They also were able to extend our time at one of the tours as our pick up time was at 12 and we were able to movie it to 2 pm to spend more time at the national park of Manuel Antonio. PTW provided all the information you needed before and during the trip. We had no problems and all of their reservations were great. I would definitely recommend looking into booking with them if going to Costa Rica."

M. Garcia.

Custom Itinerary


May 10, 2019-

"Thanks for all the hard work. The information sent was more than enough. We felt well prepared."

J. Hill.

Custom Itinerary


May 10, 2019-

"This was an amazing experience. Everything was perfect. Would definitely recommend your company to my family and friends."

M. Bailey.

Custom Itinerary


May 11, 2019-

"I cannot thank you enough. I will make give you great reviews on Facebook and TripAdvisor and hope to enjoy your services next time I return to the country."

G. Jones.

Custom Itinerary


May 8, 2019-

"My wife dealt with the company but overall extremely satisfied - everything went very smoothly"

M. Strader.

Custom Itinerary


May 6, 2019-

"Thank you so much for making this event so amazing!"

M. Smolecki.

Custom Itinerary


May 7, 2019-

"The vacation was a great value. I highly recommend using your services in planning a vacation."

W. Bailey.

Custom Itinerary


May 8, 2019-

"Pacific trade winds exceeded my expectations. They made sure everything was smooth and always extremely polite no matter how many emails we sent. I will absolutely recommend them to anyone and if we return to Costa Rica will absolutely use them again."

J. Strader.

Custom Itinerary


May 4, 2019-

"I was very pleased with the service you provided and the timeliness in which you responded when I had a question!I would recommend your agency to others😀👍"

K. O'reilly.

Custom Itinerary


May 2, 2019-

"We were amazed at how smoothly everything went. Our drivers were not only on time, they were all early! Most of the time we were the only passengers, and all reservations perfect. Thank you so much for an amazing vacation!"

M. Warner.

Custom Itinerary


May 3, 2019-

"Another group job by the team at Pacific Trade Winds!"

J. Kaz.

Custom Itinerary


May 6, 2019-

"You made everything about this trip EASY, STRESS FREE and FUN!!! Each tour was mora than we could expect! The hotel and each tour service made us feel so special...its like they all knew we were on our honeymoon! Great experience! We love Costa Rica! We will be back!"

M. Meyer.

Custom Itinerary


May 2, 2019-

"We had an amazing time on our trip to Costa Rica. The communication was very good and staff was available to quickly answer our questions either by email or phone call. We were very happy with the help planning where to stay and where to go. This made our trip so easy and relaxing to have everything planned out and not have to worry about how to get from one place to another. We would definitely recommend your service to anyone planning a trip to Costa Rica."

J. Warner.

Custom Itinerary


April 24, 2019-

"Overall, we were impressed by the service.

1. Recommendations made were very good to excellent ( with the exception of Poas Lodge, which was a much "cheaper" place than the Holiday Inn, for which we had already paid...).
All the reservations for car rental, lodging and tours worked well.

2. Personally, I would have preferred dealing with one person in your team, rather than having multiple individuals working on the same file, responding very fast, but often without the information requested. I don't see a need to respond within an hour, simply to let me know that someone else will be responding with the relevant information I need.
Also, I found there was a fair bit of duplication in e-mails and confirmations received! e.g. after we had already agreed on an itinerary and accommodation options and received price quotes (April 5th), I received a generic e-mail on April 7th as follows: "Hi, just a reminder that you're receiving this email because you have expressed an interest in Pacific Trade Winds. Don't forget to add info@pacifictradewinds.com to your address book so we'll be sure to land in your inbox! You may unsubscribe if you no longer wish to receive our emails."
It appears, your system did not recognize that a file had already been opened...

3. Communication of car rental pricing, conditions, inclusions and exclusions is something that you need to improve on, working with the car rental companies you use (Adobe was good and reasonably priced so we have no issue with your choice of supplier). In the time I spent trying to find out what was included / not included and what other charges we might be faced with, I probably could have selected and booked all the accommodations directly...

4. As for the tour reservations, we found the shuttle arrangements for both the Arenal night tour and the Selvatura hanging bridges tour somewhat unpleasant. I realise that some visitors may not have their own transportation, that parking in some of these locations may be limited and that some people have a hard time with directions and arriving on time. However, we would have definitely preferred to drive to the start of the tours ourselves. The issue may have been exacerbated by the fact that in both cases we stayed at a more remote lodge, making for very lengthy transfers, however, I would suggest that clients are offered a choice of a free shuttle or using their own transportation to the start of a tour?!
In all, we had a wonderful time and enjoyed our stay.
Many thanks and do feel free to contact us if you wish to clarify any of the above.
Best regards,
Alan Ernst"

A. Ernst.

Custom Itinerary


May 1, 2019-

"Thank you as always, PTW team! We always have been and will continue be a reference for your services for anyone who wants to have a vacation in your beautiful country! It’s been our third time in Costa Rica and we will sure be back!"

L. Tonkonogy.

Custom Itinerary


May 3, 2019-

"Our vacation was truly magical. Pacific Trade Winds made this possible. We never worried about anything. They were always extremely prompt with their communication and with our service needs. The staff was extremely professional and friendly. It was obvious to my husband and I that they enjoyed making our vacation an experience of a lifetime. I highly recommend them. We hope to go back and we will definitely use their services again!"

C. Garcia.

Custom Itinerary


April 24, 2019-

"You guys were great"

D. Stonebraker.

Custom Itinerary


April 25, 2019-

"I have already recommended your company to several friends. I love that we were able to create a personalized holiday with activities, accommodations and transport all included for a similar price as the prepackaged holidays was amazing. Everything on the trip went according to the itinerary except a few minor issues."

V. Shepherd.

Custom Itinerary


April 21, 2019-

"You met our needs very well. The only thing I have to mention is that there was a free day planned for us at Manuel Antonio but it was on a Monday when the park was closed. I noticed this on the itinerary and you were very quick to rearrange our schedule so our free day would be when the park was open. It was a good thing, though, that in doing some checking, I saw that the park was closed on Mondays."

J. Carlson.

Custom Itinerary


April 21, 2019-

"Matt planned the perfect vacation for us. Wish he could plan all our vacations!"

P. Nickerson.

Custom Itinerary


April 13, 2019-

"We loved our trip and will definitely visit Costa Rica again. Please take my comments as a constructive feedback. Top stars for private transfers - ultra-reliable, great friendly knowledgeable drivers. Overall decent value in hotels except for the last hotel in Playa Hermosa. Antonio was great and super prompt in getting back to us with all our queries but in retrospect I had to have done more research on activities and desired # of days we wanted to spend in each location. Some aspects one only realizes when we get there but for instance I felt we either needed an extra day in Arenal and Monteverde and had flexibility to add few more tours/activities."

S. Sheth-voss.

Custom Itinerary


April 13, 2019-

"It was excellent to work with you on designing this vacation. lt far exceeded our expectations and we appreciate all the time you spent answering our questions and customizing our experiences. It would be nice to offer an activity option from the drive back to San Jose from Arenal such as a drive to La Paz waterfalls or a walking tour option in San Jose."

S. Shah.

Custom Itinerary


March 25, 2019-

"I would HIGHLY reccomend this travel company. Everything was well organized and dependable. They helped with sny issues or questions that we had -- even changes we wanted to make. All of our destinations were top quality and do much fun. I am ready to go back and would use Pacific Trade Winds again."

L. A.stewart.

Custom Itinerary


April 3, 2019-

"Thank you again for helping us plan an unbelievable honeymoon! We appreciated all your recommendations, and communication. We will recommend using PTW to all our friends and family!"

A. Gunderson.

Custom Itinerary


April 12, 2019-

"Fantastic!!! Would book with your company again! And have already recommend your company to others!"

R. Maxwell.

Custom Itinerary


April 12, 2019-

"Thank you for planning an amazing vacation for us! The memories we made on this trip will be with us forever!"

K. Rowe.

Custom Itinerary


April 17, 2019-

"You guys did a great job planning an amazing trip for us. We had a spectacular trip & we will definitely contact you again when we plan to return."

L. Cassel.

Custom Itinerary


March 6, 2019-

"Maybe our best holiday ever (and that's a complement as we spent an incredible month in New Zealand previous year!)"

J. Lilly.

Custom Itinerary


April 17, 2019-

"Fantastic!"

O. Upadhyay.

Custom Itinerary


April 13, 2019-

"Really well organized tour. We will be back!"

M. Kulkarni.

Custom Itinerary


March 19, 2019-

"We had a fantastic vacation!"

F. Bailey.

Custom Itinerary


April 13, 2019-

"Thank u so much especially for retreiving our lost phone and especially for Natalia who went way overboard talking with me and helping make best decisions. Loved my trip. All of u rock❤️♥️Pura Vida baby♥️♥️"

M. Pose.

Custom Itinerary


March 4, 2019-

"We would give Pacific Trade Winds a 15 or 20 if we could! We were so impressed with the responsiveness and valuable information provided by PTW. The whole package was affordable, well organized, with excellent providers and travel agents. Payment process was easy and our questions all answered in a very thorough and detailed way. We have referred many of our friends to PTW. We will definitely use PTW again the next time we visit Costa Rica."

D. Tao.

Custom Itinerary


April 14, 2019-

"Thank you for everything you did -- we had a wonderful trip! We never had any delays or issues - it was so stress free!"

C. Wilson.

Custom Itinerary


April 13, 2019-

"Out trip was problem-free and error free from beginning to end. Ivannia was very prompt in responding to our questions and gave us great advice. Have recommended PTW to several friends already and would not hesitate to use your services again. BRAVO!!"

J. Moniz.

Custom Itinerary


April 13, 2019-

"We appreciated your help planning and quick assistance with our needs while in Costa Rica. Definitely recommend!"

J. Burstin.

Custom Itinerary


April 9, 2019-

"This was a good way to experience Costa Rica for the first time, everything was well planned out."

M. Martel.

Custom Itinerary


March 31, 2019-

"We were extremely pleased with the trip and Pacific Trade Winds did an excellent job."

T. Davidson.

Custom Itinerary


March 21, 2019-

"Very pleased with PTW and their services along with their additional help in correcting the deep sea fishing excursion. Would recommend PTW to anyone looking to book an excursion to Costa Rica!"

W. Rice.

Custom Itinerary


March 20, 2019-

"I cant comment on the value as I didn’t compare with anything else but it achieved what I was hoping for a comprehensive trip with transport connections seamlessly arranged .The accommodations were all lovely and the tours good as well as the connections. Amy did a great job pulling this together in a short time frame and was always available . I would definitely recommend your agency to any friends or family plannng to travel to Costa Rica. Thanks so much for all your help ... I had a great holiday"

H. Mckenzie.

Custom Itinerary


March 14, 2019-

"Excellent arrangement. very well planned itinerary , tours and accommodations. was very impressed with welcome phone call in San Jose by your team to ensure everything was fine. Would happily recommend your services."

P. Kumar.

Custom Itinerary


March 13, 2019-

"Excellent communication and assistance. I just wish that the nature of the Margaritaville hotel would have been known better so we could have picked something more to our liking."

J. Strasburg.

Custom Itinerary


March 13, 2019-

"It was a great trip and my fears were put aside. No snakes were seen !"

J. Buchanan.

Custom Itinerary


March 12, 2019-

"From start to finish, we could not have been happier with everything we got from our Pacific Trade Winds vacation! The communication was always prompt and thorough. They created a perfect itinerary for us that met all of our needs. We never had to worry about a thing, just show up and have fun. We spent many months planning our wedding, so we were more than happy to let someone else plan our honeymoon! We’re so glad that we used PTW for our adventures and we hope to again!"

J. Melton.

Custom Itinerary


March 11, 2019-

"OUTSTANDING right from the get go."

N. Sharma.

Custom Itinerary


March 10, 2019-

"Could not have had a better vacation. We should have stayed one less night in Monteverde and one more in Manuel Antonio like the itinerary you had originally planned. The people were all amazing and so accommodating!!! I want to go back right now!!"

M. Whalen.

Custom Itinerary


March 8, 2019-

"This was a great exeperience and thank you so much for helping me plan our amazing trip and first experience out of the USA."

D. Hornal.

Custom Itinerary


March 8, 2019-

"Helpful, dependable, professional, courteous. Would use this service again for sure!"

P. Kleinsasser.

Custom Itinerary


April 13, 2019-

"We had a truly memorable vacation that we will cherish for a long time. I truly want to thank the staff for helping arrange this for us."

V. Kaushik.

Custom Itinerary


April 13, 2019-

"My whole family was Extremely impressed with your company. Our family is suffering from the recent death of a dear friend and it has been a huge struggle for us. It was so nice to have a vacation in which we did not have to spend time anxious about anything. Your company operates like a well oiled machine, with everything running beautifully. I will recommend Pacific Trade Winds to my friends and family with complete confidence and sincerity. Thank you for this incredible experience! We will be back. Pura Vida!!"

K. Flanagan.

Custom Itinerary


April 12, 2019-

"The service was wonderful from start to finish. The only thing I would recommend is including in your preparatory email some more information about tipping expectations, money matters, and a notice for parents of young children that most taxis and many tour vans don't have shoulder belts, hence a booster seat isn't always useful."

A. Buchanan.

Custom Itinerary


April 10, 2019-

"Your team helped us plan well and understand how to plan our trip appropriately."

N. Naveen.

Custom Itinerary


April 6, 2019-

"Great trip and experience! Have already talked about going back with the whole family. Also did a catamaran tour in Manuel Antonio with iguana tours that was a lot of fun. As well as a coffe/ sugar cane tour in Monteverde. Great time!"

R. Knox.

Custom Itinerary


April 6, 2019-

"I’m so happy I found your website a year ago when I started planning our vacation. Amy, thank you so much for all your help and for the personal phone calls. You really put me at ease from the start! Great Vacation because of you and your staff!! Thank you. “Pura Vida”"

K. Robertson.

Custom Itinerary


April 4, 2019-

"Great job. Thanks for your help. I'll be recommending your services to others (I actually already have) and will be reaching out again when I go back, which certainly won't be soon enough."

S. Binette.

Custom Itinerary


March 31, 2019-

"Wow...cannot say enough great stuff about Pacific Tradewinds. The service was exceptional and the trip greatly exceeded our expectations. What a treat to be able to call any time during the planning stages and talk to a representative. We also appreciated all of the private transports and the several recommendations. The web site provided ample information for planning and packing. All of the reps were quite patient with our many questions and various trip versions (A to F!!) We highly recommend this company and wish they could plan all our trips to other locations."

R. Royer.

Custom Itinerary


March 30, 2019-

"Excellent service and will consider for future travel to CR. Thanks for everything."

K. Chipinapi.

Custom Itinerary


March 30, 2019-

"Great job!!! I have already given your name and number to 3 sets of people wanting to go to Costa Rica in the next 2 years!!! You’re the best!"

A. Grimm.

Custom Itinerary


March 30, 2019-

"Absolutely amazing trip!! We had the time of our lives, the tours were chosen very well each was definitely worth the money. Every transfer was on time and everyone we met were so friendly. We lost count of the amount of animals we saw superseded our expectations! Honestly the best trip we could have hoped for and planned seamlessly."

L. Tiwary.

Custom Itinerary


March 29, 2019-

"We had one of the most stress free vacations ever, everything was on time and we never had to worry about anything. The places you chose were fantastic and the pace of the holiday was perfect. Thank you. Highly recommend your services."

L. Mills.

Custom Itinerary


March 29, 2019-

"I really enjoyed your professional service! We emailed quite a bit before finalizing our itinerary and each time, the staff was very patient and helpful with recommendations. Even though I was working with more than one person on this, the staff was very knowledgeable with my needs and understood my requests 100%! The pricing is very reasonable and at times cheaper than booking through the tours directly! Thank you so much for customizing a vacation suited for our needs. Thanks for reaching out to us during the trip to check if we need anything and how the trip was going. You also helped with last minute requests to help us find a pharmacy close by to get meds for my baby. I had a truly wonderful experience working with you and will definitely recommend your service to others. The tours we went on also mentioned how great PTW is to work with!"

S. Lowe.

Custom Itinerary


March 28, 2019-

"I would recommend (and already have recommended) PTW to anyone interested in a Costa Rica vacation!!"

J. Dalton.

Custom Itinerary


March 28, 2019-

"Thanks for helping our family have a lovely and memorable vacation! We loved Costa Rica and hope to visit other locations in Costa Rica in the next year or two."

L. Nandyal.

Custom Itinerary


March 26, 2019-

"Overall everything was really great and PTW helped make that happen. We'll definitely refer you to our friends and look forward to working with you when we decide to go back to CR :) Thank you!"

D. Clark.

Custom Itinerary


March 26, 2019-

"Amy Van Esh goes above and beyond. Extremely satisfied."

C. Cahoj.

Custom Itinerary


March 26, 2019-

"It was a pleasure working with Maria to plan this vacation, she was amazingly helpful. Our whole vacation and experiences in Costa Rica were wonderful, would not have changed a thing. Will definitely return and have already recommended Pacific Trade Winds to friends."

S. Macpherson.

Custom Itinerary


March 26, 2019-

"If I could I would give you folks an 11 our of 10. Your help and assistance beforehand made it very easy to create the exact customized trip we were looking for. And the trip itself was fantastic and smooth sailing. No issues at all. I can't thank you all enough. I would especially like to recognize Maria who handled all my requests, including the last minute addition of my sister and her husband on our trip, in a timely, effective and friendly manner. Her willingness to figure out what we were looking for and push back on some of my suggestions to suggest alternatives was not only welcome but very appreciated. It ended up in us having a better trip than we would have otherwise. THANK YOU"

A. Macpherson.

Custom Itinerary


March 25, 2019-

"You have customer service dialed in, you nailed it. Very professional. We will recommend."

L. Thomas.

Custom Itinerary


March 23, 2019-

"Thanks for planning this amazing trip! We hope to come back some day."

L. Lindsey-boltz.

Custom Itinerary


March 23, 2019-

"Thank you for the quick response when we asked for a last minute schedule change, we were really impressed with PTW communication and service!"

C. Schubilske.

Custom Itinerary


March 23, 2019-

"We all have been raving about the trip since we got back, we loved the experience, the country and the people. It has taken us a long time to get there but we will be back someday. I have told many about the positive experience on the trip and the flawless system with Pacific Trade Winds. Thanks so much for giving us a great experience.."

T. Hyra.

Custom Itinerary


March 22, 2019-

"Everyone we came across was very nice, helpful, polite, friendly,etc. we had a great time! Thanks for all your help planning our vacation,"

M. Upton.

Custom Itinerary


March 22, 2019-

"I really liked this experience. Knowing that your company had vetted and selected the vendors for all these activities really helped me relax and stay laid back during the vacation. There were tons of companies doing everything from zip-lining to rafting; which ones are the best, have good training, etc? That's where using a company like yours really helped. I emailed you a lot, and always received prompt replies. It was a great time! Thanks!"

R. Krauter.

Custom Itinerary


March 17, 2019-

"We worked with Daniel, who was great. If Daniel was off I would always get a timely reply from an associate who was willing to help with our arrangements.
All drivers were on time, tours went smoothly, hotels were great."

M. Hutchison.

Custom Itinerary


March 9, 2019-

"Not only did you meet my expectations, you exceeded them by a very wide margin. For anyone planning a trip to Costa Rica, Pacific Tradewinds are the people you want help you. Your staff listened to what I wanted to do and provided me with a proposed itinerary in less than 1 hour that needed only very minor modification. And the trip was fantastic. Great hotels, excursions and transport. We loved Costa Rica and we loved Pacific Tradewinds. Thank you for a fantastic vacation."

T. Funk.

Custom Itinerary


March 21, 2019-

"You guys were very helpful. Very quick to respond to emails and questions. Over all we had a great trip. Thanks for all your help."

A. Sundseth.

Custom Itinerary


March 21, 2019-

"I would recommend your company 100%. You were wonderful to work with. It took so much planning and stress away to just follow your recommendations. Every location you choose offered so much to see and do. The hotels you recommended were perfect for us and nicer than I was expecting. Will be planning a return trip in a few years and will definitely rely on your company again next time!"

K. Meyer.

Custom Itinerary


March 24, 2019-

"Matt was terrific."

M. Principe.

Custom Itinerary


March 30, 2019-

"We would have liked more rural settings away from people, but we also wanted to see a lot in one week, and did not book far in advance. It was great to have so many options, to be checked on and helped during our trip. We did not have much to worry about. Will definitely use this service again."

P. Opolsky.

Custom Itinerary


March 30, 2019-

"Very satisfied . Had a great experience with pacific trade winds all drivers showed up on time and hotels exactly as described"

B. Sartain.

Custom Itinerary


March 18, 2019-

"I cannot say enough amazing things about Pacific Trade Winds!! I've always been skeptical about using an agency but I couldn't have planned what they did for us!! I booked a last minute family trip and EVERYTHING from the transfers to the hotel and excursions was perfect! I highly recommend PTW-Matt Casseday and the rest of the team are fantastic!!"

L. Clericuzio.

Custom Itinerary


March 19, 2019-

"An overall wonderful well planned experience. Everything was like clockwork. Great job coordinating our trip, tour and transfers ."

I. Holder.

Custom Itinerary


March 20, 2019-

"I was very pleased with the planning service. I was hesitant at first thinking there must be a scam hidden somewhere but the trip advisor reviews were all excellent so we proceeded. During the trip, we requested a last minute change which was accommodated quickly with no extra charge. I am impressed with the professionalism and service. I will recommend your services to friends. Costa Rica was fantastic and we were able to enjoy it with little effort or hassle."

L. Harris.

Custom Itinerary


March 10, 2019-

"We couldn't ask for a better company to use while traveling in Costa Rica. Our trip was amazing and basically flawless due to the great service, guides, accommodations, tours, transportation, all planned out by the staff at PTW. It made traveling with 4 kids enjoyable in a new country! Thank you for the great planning assistance!"

S. Aadland.

Custom Itinerary


March 23, 2019-

"Amy was absolutely amazing!! She planned an amazing adventure for us and was very patient with our multiple changes :)"

1. Hamilton.

Custom Itinerary


March 17, 2019-

"You were all amazing! Everyone we interacted with was incredibly responsive and helpful. We loved our trip and plan to go back and use you again. I have already recommended you to several friends."

K. Roseman.

Custom Itinerary


March 17, 2019-

"The staff in planning our trip were fantastic. They were quick to respond to our questions and put together a perfect trip within our budget. We will use you again for our future trips to Costa Rica."

A. Roseman.

Custom Itinerary


March 16, 2019-

"VERY happy with how our trip went. A few hiccups aside, I believe Pacific Tradewinds offers a service that I would highly recommend. Resorts were top quality, hikes were super educational, transfers were the best.
We'd love to visit Costa Rica again –and it's clear, using the Pacific Tradewinds service will take all the guess work out of travel and ensure a near-perfect experience"

J. Higgins.

Custom Itinerary


March 12, 2019-

"Pacific Tradewinds were very responsive to any needs or questions. Everything happened on time and as in the itinerary. I will certainly recommend this company to others."

L. Marple.

Custom Itinerary


March 13, 2019-

"We've already recommended PTW to friends, and would definitely use again in the future!"

C. Spiegel.

Custom Itinerary


January 27, 2019-

"Could not of asked for better service, both during the planning and stay in Costa Rica. We will return."

B. Daeuber.

Custom Itinerary


March 5, 2019-

"already told many folks about your fine service"

L. Lavallee.

Custom Itinerary


March 11, 2019-

"PTW is AMAZING!! I thank you so much for how you put this trip together! I definitely made the right choice choosing your company. I will definitely use you in the future when i return to CR and I will tell everyone what a great job you did! Thank you!!"

A. Noble.

Custom Itinerary


March 6, 2019-

"I very rarely use travel services. I always book on my own. So this was new for me. I just asked some questions about Costa Rica on a website and ended up corresponding with pacific trade winds. Everyone was helpful. Some seemed more knowledgeable than others. It is convenient that there is 24/7 coverage but it's also a bit confusing talking to so many different people. Overall i liked the experience and will recommend to friends. Also the price was better than i would have gotten had I booked everything separately on my own. I know, because i compared. I kept waiting for a surprise fee or something but there wasn't one. So i was very impressed. Next time i can be comfortable from day one."

T. Uyeda.

Custom Itinerary


February 23, 2019-

"Could not be more happy with you efforts. Was a 1st-tier vacation for us.

Many thanks."

G. Crafts.

Custom Itinerary


February 12, 2019-

"Pacific Trade Winds was wonderful in every way. Extremely well-organized, flexible, reliable. I have only the highest compliments of your assistance. All the planning and support you provided made our trip exceptional. I highly recommend booking through Pacific Trade Winds."

S. Baktash.

Custom Itinerary


February 11, 2019-

"Everything went very smoothly. transport was there when we were expecting it. Our pick up at the airport dropped us off at our hotel at 1:30 am. Long day for that poor guy but we tipped him good."

D. Moody.

Custom Itinerary


February 10, 2019-

"I can't recommend Pacific Trade Winds enough. I've already recommended you to some friends who are planning a trip to Costa Rica in the next few months. You've exceeded my expectations, and that's not easy to do! It all sounded to good to be true, and yet it was... GREAT JOB, GUYS!!!"

A. Cox.

Custom Itinerary


February 8, 2019-

"We worked for several months with Ivannia and this was a very scussesful relationship. It was good to have the continuity of one customer service agent all that time. She tried her best to problem solve our needs travelling with a large family and with little children. On 2 occasions in spite of her efforts the hotels did not supply the beds for the children that we had requested. Fortunately we were able to reach solutions.
When our vouchers were issued I discovered several errors, which I was able to get corrected before departure to Costa Rica. However the one error I could not have known was on the time of our pickup to Manuel Antonio Park. I could suggest that you work harder to eliminate the number of voucher issuing errors, by instituting an additional check or audit by someone at your company. This would solve all of my concerns about the mistakes in that part of the process. We were thrilled with all of the prearrangement for transfers and hotel. These all went very smoothly. I will recommend your services to others who may want to do a similar trip
Thanks."

C. Clubine.

Custom Itinerary


February 7, 2019-

"From the very begining the communication was very smooth and you were super responsive. There was a little problem during the stay at Baldi Hot Springs. You reacted in a very professional way so that was really great."

K. Glowacki.

Custom Itinerary


February 4, 2019-

"Over all this trip exceeded our expectations. All the drivers were on time and friendly and helpful. The hotels were better than expected. The guides were all knowledgeable and helpful. The people of Costa Rica are exceptionally warm and friendly. I have recommended your company to many people since our return.,"

O. Bennett.

Custom Itinerary


February 3, 2019-

"I twas totally impressed with the service from planning (Daniel was fantastic!) to the information exchanges, and the logistics. Everything was exactly as planned, on time, and no issues. I would use PTW again, no question, and would recommend very highly to anyone heading down there. I was very pleased!"

D. Dukette.

Custom Itinerary


February 2, 2019-

"Overall you guys are tops, and I have already recommended you to at least 5 couples/families who have utilized your services to plan their trip. (By the way, it would have been nice had these recommendations been acknowledged by PTW in some way, as I'm almost positive each of the couples told you who they got your name from.) Only comments besides that are: 1) the vouchers seem not to matter to the drivers--they never asked and sort of shrugged when I offered them--and even a couple of the tours didn't request them. All the hotels did.
2) I had mentioned to you earlier that this time (as opposed to 2015) I ended up dealing with so many different people it became somewhat confusing in terms of who to communicate with about what. You did explain to me your policies and I understood perfectly. It just made it a little more complicated from my standpoint. 3) I frankly don't know how to rate the Value Question, as I'm unsure how PTW is compensated--whether you add a surcharge over and above the regular prices, or are paid a commission by the hotels/tour providers. But, regardless, you folks are wonderful, and I will continue to recommend you to the many people who hear us raving about our CR experiences. Who knows...we may be back for a third trip!"

J. Selber.

Custom Itinerary


February 1, 2019-

"You were especially helpful when we missed our connection in Houston and had to make changes because we arrived 2 days late."

M. Checknoff.

Custom Itinerary


February 1, 2019-

"Very happy with my vacation. Would use you guys again next time I go to Costa Rica."

J. Dibble.

Custom Itinerary


February 1, 2019-

"I cannot say enough amazing things about Pacific Trade Winds. They helped us arrange based on our interests. Everything that they arranged for us was perfect for what we wanted. We loved the lodging and our excursions. PTW helped us with our trip so much, they took all of the guess work out of it for us. Truly I did not even know that a company like this even existed. I would not hesitate to recommend your company to anyone that is going to visit Costa Rica and I would definitely use this company for any future travel to CR. They took care of everything for us so that we could just enjoy. The communication was always superb and they were always so quick to respond to any questions. Thank you so much for your help in planning and taking care of everything for us before and during our trip."

J. Bennett.

Custom Itinerary


February 1, 2019-

"Amy was wonderful. Always answered my questions immediately. When she was unavailable, other staff were equally as helpful."

M. Eling.

Custom Itinerary


January 31, 2019-

"Pacific Trade Winds is good as long as you research and decide which hotels, tours and transportation you are going to book, and then give them the information. I didn't necessarily find them helpful for suggestions, where to stay or recommendations. The ease of booking was good (and we changed things a few times). Coordination and logistics for all the services (transportation, hotels and tours) was excellent and the vouchers worked out fine. No glitches except for a few, however we did some advance calling to the tour companies to make sure we had all details confirmed. It is hard to know if there was value, as it was booked as one large package, and I haven't booked in Costa Rica before, so I really don't know if the pricing was good or how to compare. But it seemed like a good value for 3 people. I think the only suggestion would be more detailed information on tour vouchers on where they will pick you up and pick up on the other end. Especially the boat transfer at Lake Arenal. Thank you for everything, we had a great time and we appreciate your assistance."

S. Thiel.

Custom Itinerary


January 30, 2019-

"Everything was wonderful and if any problems it was resolved quickly. Customer service was outstanding and the adventures were wonderful with such a large group of senior folks."

T. Schulz.

Custom Itinerary


January 30, 2019-

"Pacific Trade Winds worked diligently to provide everyone with a great experience. The coordination of transportation, lodging, and activities scheduled was exceptional. The opportunity to visit a variety of environments and participate in activities I would not normally do made my trip great. Costa Rica is a beautiful country. I hope to return soon."

P. Cresswell.

Custom Itinerary


January 30, 2019-

"Wouldn’t do a trip without you! Thank you!"

K. Rivers.

Custom Itinerary


January 30, 2019-

"Excellent"

B. Rivers.

Custom Itinerary


January 29, 2019-

"I love Costa Rica and her people."

J. Ondrusek.

Custom Itinerary


January 29, 2019-

"You guys did a great job! Thank you so much for making this experience great! This was our first time traveling out of the country and pacific trade winds made it the best vacation ever! Thank you so much for all your help! I have already and will Continue to recommend you guys to anyone and everyone we know!"

J. Scramlin.

Custom Itinerary


January 29, 2019-

"My agent couldn’t have been better!"

R. Hendricks.

Custom Itinerary


January 27, 2019-

"The Shana, which was the most expensive hotel, unfortunately did detract a bit from our overall experience. However, you mostly did an outstanding job, including changing a couple of things as we went along. We especially liked the transport from Arenal to Hermosa which included not only a stop in Palo Verde with an outstanding guide, but also a stop at an organic farm for lunch!"

A. Messer.

Custom Itinerary


January 26, 2019-

"We had an amazing trip! Thank you so much for organizing it for us. We didn't have a single issue. All of our drivers were early or on time, and they were all very professional. The hotels we stayed at were also incredible. The view from our room at Issimo was stunning; the nicest we have ever experienced! Our entire trip was magic. We would not have been able to organize such a smooth trip on our own. We would definitely recommend Pacific Trade Winds services to others who are visiting Costa Rica!"

K. Mactavish.

Custom Itinerary


January 25, 2019-

"We had miscommunication regarding one tour. We thought we were going kayaking and we ended up going on a float trip. We dealt with it."

K. Nerud.

Custom Itinerary


January 22, 2019-

"We were very happy with your service. Excursions and transfers were well planned and executed. It was relaxing to know that these logistics were taken care of so well. The accomodations were very nice."

B. Fichtenberg.

Custom Itinerary


January 20, 2019-

"I just really have no idea how much I paid for each item. It would have been good to outline that out."

D. Kennedy.

Custom Itinerary


January 20, 2019-

"This trip was planned for 2018 but due to a family emergency we had to postpone coming until this year. We really appreciated all your efforts to accommodate us and change hotels to suit our needs. WE liked receiving all the detailed information but it would have been helpful to receive some maps and also a wildlife guide ( which was given to other clients who booked with you) prior to the trip. I understand that you are no longer sending out guides, however as requested one is being sent to our home address. Overall we were pleased with your services, especially arranging transfers between locations. Gracias!"

S. Sirota.

Custom Itinerary


January 19, 2019-

"Could have achieved better rates through Trip Advisor"

R. Perry.

Custom Itinerary


January 19, 2019-

"I would definitely recommend Pacific Tradewinds to anyone traveling to Costa Rica. Everything was so easy, from the planning process, to making payments, and especially when we were finally on our vacation which was exactly what I wanted. When traveling with kids, I don't want any added stress and I can say that all our expectations were met and exceeded! The cost of our vacation was what we expected to pay for 5 people traveling abroad, even if planning it ourselves. The vouchers were kind of inconvenient to print off and carry around, especially since none of the drivers, guides, or hotels really needed/wanted them. We really had the perfect mix of rainforest and beach experiences, along with plenty of time to relax. I can't wait to go back to Costa Rica and explore more!"

G. Mccabe.

Custom Itinerary


January 17, 2019-

"Some of your dates are incorrect. For example: our flight home was on January 31st.
I have already highly recommended your company to two of our friends. Thank-you for a truly magical vacation. Matt did a great job putting our tours and resorts together for us. Other than the catamaran, there is not a minute I would change. It was great to have a holiday where our only job was to participate and enjoy."

B. Holowack.

Custom Itinerary


January 17, 2019-

"I would recommend putting a bit more description on the vouchers. We found them a bit confusing until we learned how to read them."

R. Holowack.

Custom Itinerary


January 8, 2019-

"PTW is great. The staff were so helpful and accommodating, they took care of everything. I would recommend them to anyone going to Costa Rica. PTW made my trip stress free, all I had to do was relax and enjoy."

D. Randall.

Custom Itinerary


February 4, 2019-

"The last is an 8 only because one of the tours and a transfer were not that great. But planning through PTW was really great in terms of communication and customizing. Thanks."

A. Lazurko.

Custom Itinerary


January 31, 2019-

"Perfect!"

C. Blumgart.

Custom Itinerary


February 4, 2019-

"My friend Orienne Bennett made the arrangements with your company, but I would like to thank you for putting together such a wonderful vacation. It was definitely beyond my expectations!! Pura Vida!!"

B. Dyer.

Custom Itinerary


January 28, 2019-

"Like your service, had a good time no hiccups on your side,will use your service if back your way"

R. Weir.

Custom Itinerary


February 9, 2019-

"We appreciate that your staff answered our questions promptly. They provided a central location in San Jose upon our request and they sent the vouchers early because we began our travels early. In sum, a wonderful vacation and great service from Pacific Trade Winds."

M. Huguet.

Custom Itinerary


February 7, 2019-

"great service and care from you guys"

P. Speiser.

Custom Itinerary


February 26, 2019-

"Well done would use your services again and recommend it to others."

R. Unger.

Custom Itinerary


February 17, 2019-

"Great service. I would definitely suggested to my friends (actually I am already doing that!). Timely and professional service. One of the best vacation I had (so far)."

D. Casadei-berwind.

Custom Itinerary


February 8, 2019-

"You guys all are the best! Prompt service, answered my MANY questions quickly and kindly helped in every way. It was so nice to not have to schedule everything myself and worry about confirming. It was a perfect vacation! THANK YOU!"

M. Zimmer.

Custom Itinerary


February 7, 2019-

"I was very impressed and pleased with your helpfulness and timely responses. I certainly would recommend you to anyone traveling to Costa Rica."

H. Deede.

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February 4, 2019-

"PTW did an excellent job in helping us to set up the vacation and include all of the things that we wanted to do. You made it very easy and the cost was amazing ! We have been recommending your services to everyone! I only wish that you handled more than just coaster Rican trips! As a result of your services we had a wonderful, memorable vacation! Thank you very much!"

M. Georgiafandis.

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February 3, 2019-

"Thank you, thank you, thank you for all you did to help make my wife and I's honeymoon so memorable. You all are the best!"

M. Mclennon.

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February 3, 2019-

"Everything was organized perfectly. The locations, transportation and tours were great. Wouldn't use anyone else for another trip to Costa Rica."

N. Dietz.

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February 2, 2019-

"We couldn't have asked for better service. The quality of all of our experiences was very high. We will definitely recommend Pacific Trade Winds to our friends."

L. Crowell.

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February 2, 2019-

"We were very happy with everything about our trip and would not hesitate to recommend you to others."

E. Fox.

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February 2, 2019-

"Was a great easy trip. No stress!!! Great recommendations for us! thank you!"

T. Desantis.

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February 2, 2019-

"Yes,my entire trip was perfect.Thank you for your assistance and planning a beautiful ,memorable vacation."

K. Carrick.

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February 2, 2019-

"We were extremely happy with your services and will be recommending you to friends and family. I always received a timely response to my emails and questions. The transportation to all of our destinations was always reliable. We absolutely loved our stay in Dominical. The only thing we had a little difficulty was moving around the area in the evening. The hotel is amazing but a little far away from everything so we had to arrange taxis which were about $12 each way. We enjoyed all of our tours. We were disappointed with Hotel Villa Florencia, we felt a little isolated/trapped when we were staying there since it is so far from everything. Seeing the rat in the kitchen area made it hard for us to want to eat there. Nevertheless, we had an incredible trip and we were so thrilled with how easy PTW made the planning process. You all do an excellent job. Thank you. Pura Vida!"

A. Devries.

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February 1, 2019-

"great job - Pacific Trade. I've already given your name to a co-worker who might be interested in 2020."

A. Cavallaro.

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February 2, 2019-

"Can't say enough about how wonderful this tour was and the incredible service from all of your staff. Our family group of 7 people had an incredible time together in beautiful locations with NO hassles or problems.
Thank you so much."

G. Lifton.

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February 3, 2019-

"The only reason the overall value was a 9 instead of a 10 was because of the difference in the rooms at the Arenal Springs Resort"

J. Antes.

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January 29, 2019-

"Very pleased."

B. Shinder.

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January 28, 2019-

"Thankyou so much for providing us with a wonderful experience. Your company was great"

R. Kempf.

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January 28, 2019-

"I would, and already have, recommended your company to several people at work"

T. Hoover.

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January 28, 2019-

"I wish I had spoken to someone on the phone about the airport transfer instead of sifting through emails, and maybe that would have made that part better. Overall, however, our trip was amazing and we had a fantastic time! Thank you for everything!"

A. Bew.

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January 26, 2019-

"This is my second trip to Costa Rica using PTW as our agent. As in my first trip, everything was FLAWLESS! We couldn't be happier and will definitely recommend PTW to any friends considering a trip to Costa Rica. Thank you so much!"

S. Morgan.

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January 25, 2019-

"PTW did a great job and I would recommend your services to friends. One mistake that I made was booking too many things. One less would have been better but that's my fault."

O. Krueger.

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January 24, 2019-

"We really enjoyed our stay in Costa Rica. Everything went smoothly as planned. I thought that the amount of time we had in each location, and the combination of tours and free time was appropriate. My only comment is that on the tour vouchers, we had a start time, but never an end time or details of the tour. Maybe this is information that you didn't have either, but it could have been helpful when we were planning our days. I am looking forward to visiting other locations in Costa Rica in the future!"

K. Mccuaig.

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January 23, 2019-

"Thank you very much for helping with the booking: choosing the location and the hotel for my vacation! Conchal Hotel is a beautiful, exotic and quite place. I really enjoyed staying there - would definitely like to stay there again. The white sand beach was about 15- 20 minutes walking distance. Enjoyed the beach so much also. Overall was a great vacation!
Thank you very much to all of you!"

T. Kovyarenko.

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January 22, 2019-

"You guys are awesome and I would highly recommend your services!!! Thank you so much!!"

B. Purser.

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January 22, 2019-

"PTW did a great job! Thank you!"

K. Purser.

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January 22, 2019-

"I would recommend your service. I loved having everything planned before we got there! Getting our friends on the same schedule only 3 weeks before our trip was amazing!!!"

L. Fabian.

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January 22, 2019-

"Matt Halliday and his co workers were awesome very professional and precise. It was a pleasure!"

J. Ummel.

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January 21, 2019-

"Loved your service and the flexibility of individualizing our own tour. I have already recommended your agency to several friends!"

C. Salisbury.

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January 19, 2019-

"We will visit Costa Rica again, and will use your expertise."

M. Glick.

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January 15, 2019-

"I have been impressed by your service, especially your speed of response. You did an excellent job of answering our brief and customizing our vacation. My only suggestion would be that as we had not been to Costa Rica before perhaps you could have questioned our brief.
An example would be the traffic in San Jose and how it might affect tours, I'm not sure we would have gone on The Le Paz trip if we had known the time spent in the bus. At Manual Antonia, would we have rather been on the beach or up in the town?
I realise this is quite a lot to ask for and advising customers can be dangerous!
Overall I am very pleased that we used your service and we would certainly recommend you.
We had a great trip and you are lucky to live in Costa rica, Pure Vida"

R. Magness.

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January 11, 2019-

"Thank you. I hope I can go to Costa Rica again one day"

C. Skippen.

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January 10, 2019-

"You did an amazing job! You listened to what I wanted and planned the trip to accommodate those wishes! You did a nice job of picking great hotels and locations for each part of our trip, and also did a nice job with giving us some rest before we were on to our next adventure (for example, a day at Shana before we did the Park tour). I would highly recommend your agency to anyone wanting to travel in Costa Rica!"

S. Stauffer.

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January 6, 2019-

"Overall as this was my first international trip by myself, I appreciated the help of Pacific Trade Winds staff so much! It was great overall and I had an amazing time! I hope to visit Costa Rica again in the very near future!"

H. Vandatta.

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December 29, 2018-

"Some miscommunication regarding accommodations at one of the hotels."

D. Kotler.

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December 28, 2018-

"I had requested a late change to the hotel after we already started our vacation. I think we had a minor communication lapse since I did not hear back. Totally loved our visit, thank you!"

H. Buttar.

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January 10, 2019-

"Antonio and the entire crew was amazing. Helpful, prompt and friendly."

S. Sabotka.

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January 23, 2019-

"Great time again - very helpful staff- have recommended PTW many times"

A. Lockman.

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January 22, 2019-

"Excellent services. Tank à lot"

Y. Lamarche.

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January 22, 2019-

"You never really know about a company until you try them but all the Reviews were top notch. We were not surprised by anything. The communication was clear with lots of emails. Highly Recommend the services of Pacific Trade Winds!!!!"

J. Chase.

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January 19, 2019-

"Will recommend your company to other travelers"

P. Gregory.

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January 19, 2019-

"I have and will continue to recommend PTW to others. Thank you for a great vacation!"

T. Gregory.

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January 19, 2019-

"Everything was very well planned out. I would recommend this service for anyone that is going to the country for the first time."

K. Dennis.

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January 18, 2019-

"You can be proud of your company and its staff. Outstanding service and friendly, knowledgeable staff."

G. Belchetz.

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January 14, 2019-

"All communications very helpful and informative. A shout out to Zaira who helped us get our pictures from the zip Line photographer. (disc was empty-oh no)!! Thank you to all who made our "first visit" to Costa Rica so amazing and unforgettable."

P. Costa.

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January 14, 2019-

"Thank you! You made our first %visit to Costa Rica lovely and unforgettable. Also, Zaira was very prompt and helpful when we called after we got home and realized the disc of the Zip Line was blank. She directed us to the photographer at 100 % Aventura zip line company and we now have our pictures!! Yay!"

D. Costa.

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January 14, 2019-

"Above average trip and services, thank you."

D. Herold.

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January 13, 2019-

"This was a great trip and PTW did a great job putting this together. Not all of our accommodations requested or required the vouchers. We found that it was a bit cheaper to travel into La Fortuna and Quepos or Manuel Antonio that to dine for lunch and dinner at the resorts."

J. Sakahara.

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January 12, 2019-

"PTW is the best. made this bucket list trip easy to navigate and provided great service, options and experiences. Thanks so much !!!!"

R. Stierstorfer.

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January 11, 2019-

"I would certainly recommend pacific trade winds"

J. Midland.

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January 11, 2019-

"So so happy with your services! You are an excellent company due to several factors: you always reply within a short period of time, you always communicate solutions to your clients, you are always nice and welcoming. I am SO happy that we chose you to handle our vacations and will for sure recommend you!"

C. Santana.

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January 9, 2019-

"Jennifer was excellent to work with! The whole experience was good. I have recommend this company to many friends."

D. Praskey.

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January 8, 2019-

"The trip was so well organised, communicated and I didn’t have a single problem along the way. Would highly recommend the company to friends and family. All comments were only minor and didn’t at all effect my enjoyment of my trip. Hopefully the comments are helpful"

J. Ryeland.

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January 8, 2019-

"I do want to say that the travel agent that assisted, her name was Veronica and I felt very confident with her lining up my trip, she was very easy to talk to & did a wonderful job assisted me with the trip"

M. Hennesey.

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January 5, 2019-

"We did not expect that bascially the total payment of our vacation would be basically charged to our credit card with in a two week period. I understand we booked the trip late, but still that was alot at once. All your drivers were very prompt and on time for ALL of our pick-ups which was nice. We had great communciation with our agent and she always responded so promptly. Yes, we would recommend your company to anyone traveling to Costa Rica."

K. Williams.

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January 5, 2019-

"Very informative. One of the best things Jennifer did was help me understand the time and distances travel would take up between excursions. While in CR we called the office with a wuestion and it was answered promptly and accurately"

K. Williams.

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January 3, 2019-

"Thank you all for helping us plan such an amazing trip! I will definitely be recommending you to friends and family in the future! I am so glad I decided to trust you all with the planning and logistics of our trip, we were truly able to relax as all the details were already taken care of for us!"

J. Mcdowell.

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December 23, 2018-

"I would recommend friend to use this tour company. However, best tour we had was called “Sloth Tour” by call”www.callidryastours.com. (We booked at Magic Mountain Hotel due to we are no activity 12/28/2018 afternoon. But this tour was best tour we had. We saw a lot s Sloth and guide brought this camera and let us take picture from his camera. There was a restaurant this company owns and they set up bird feeding place.So we saw a lots of king of beautiful birds. (However, I don’t disagree what they do but guests were happy )"

T. Murakami.

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January 15, 2019-

"Thank you sincerely for an amazing experience. I will book again and I look forward to working with you on future travel."

T. Paul.

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January 15, 2019-

"Awesome job! Thank you so much for all your help. It is a beautiful country, with wonderful people who care about their county and providing superior service. We will definitely recommend Pacific Trade Winds and a trip to Costa Rica and we will be back to enjoy it again!"

B. Mitchell.

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January 14, 2019-

"We loved planning our vacation with Pacific Trade Winds!! Thank you!!!"

M. Petta.

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January 13, 2019-

"This entire experience was exceptional! I appreciate everything you put together for me! I would highly recommend your team and if I ever return to Costa Rica I will certainly use your services again! Muchas Gracias"

A. Osborne.

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December 24, 2018-

"It was pricey but worth it!"

K. Bayes.

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January 6, 2019-

"We were really sad to leave Costa Rica. We had an amazing vacation and can't wait to come back!! Pura Vida!"

S. Bartholomew.

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January 11, 2019-

"Outstanding service from Ivannia"

J. Hvannberg.

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January 8, 2019-

"I sound like I had some issues and complaints on things with our trip, but I just want to be honest and offer constructive feedback. You were so prompt in replying to all of our emails. You set our vacation and first time experience up in Costa Rica and offered us a "magical" Costa Rican experience ! WE WERE VERY HAPPY WITH PTW AND WOULD CERTAINLY USE YOUR SERVICE AGAIN. We will tell others about your company."

D. Quarternik.

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January 8, 2019-

"I told my wife this trip wasn't awesome. It wasn't amazing. IT WAS MAGICAL !! BEST TRIP EVER !! Our pictures look like post cards ! Beautiful !"

K. Quarternik.

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January 8, 2019-

"We had an amazing vacation! Thank you so much for helping us plan our trip"

S. Farino.

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January 7, 2019-

"I would absolutely recommend you and all of your vendors. Perfection at every turn! I hope to use you again myself."

L. Kahleck.

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January 1, 2019-

"We had a great holiday....stress free and full of wonderful experiences and surprises. Thanks for your help."

M. Kaffanke.

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December 24, 2018-

"You exceeded our expectations! This was my first trip out of the county and my fiances first trip that wasn't an all inclusive resort. We were blown away by everything! The excursions were phenomenal, the things you did to prepare us were perfect, the places we stayed were amazing! We are both beyond satisfied and will refer you and definitely use you again. Thank you so much for making our vacation perfect!!"

C. Brumwell.

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December 10, 2018-

"We were amazed by the support we received during the trip. Our needs were addressed as they arose. Communication was perfect. More importantly, though, it was clear that real care had been put into designing an adventure that served as a good introduction to Costa Rica. The moves from hot locations to cooler mountain locations were well planned to make the heat easier to deal with. The choice of tour operators clearly was excellent. Every day we have been saying to other travellers how much we have appreciated the efforts of Ivannia Zuñiga and others at PTW. It is a pity that PTW does not operate in Indonesia also."

G. Shuetrim.

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January 5, 2019-

"Trip was everything we wanted. Antonio did an amazing job. Didn’t have any trouble with payment or vouchers."

B. Shanley.

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December 28, 2018-

"Everything ran so smoothly. We will definitely use PTW again!"

K. Tinch.

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December 28, 2018-

"I was very pleased with prompt communication. The hotel was the biggest disappointment for the money. Reliable car was extremely helpful. I will recommend your agency to others."

A. Yuryev.

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December 30, 2018-

"Jennifer was absolutely amazing helping me plan this trip. It was our 20th wedding anniversary and we brought our 3 teenage children. I kept making changes to the itinerary and Jennifer was unbelievably helpful with her recommendations and patience with me in making changes to things to the itinerary. I have already recommended Pacific Trade Winds to 3 families back home who are now thinking about traveling to Costa Rica. Thank you so much for making our anniversary trip perfect!!!"

G. Turner.

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December 25, 2018-

"You all were great with any and all changes or adjustments we asked for. For planning a last minute Christmas vacation, you all made it super easy."

C. Rauffer.

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December 25, 2018-

"You guys did a great job and made our vacation perfectly pura vida. we had such a great time and saw so many wonderful things that will be memories forever."

E. Frank.

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December 24, 2018-

"You did an incredible job! This vacation was wonderful. (You should note, that I am usually highly critical and complain a lot!) I highly recommend your services! Thank you!"

B. Berns.

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December 22, 2018-

"Your were great. I have already passed on your name to friends who are planning a trip to Costa Rica in the near future. Your weather arrangements were superb - hardly ever a cloud in the sky."

M. Andersen.

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December 22, 2018-

"Thank you for good work to help us spend good time on our vacation."

V. Babichev.

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December 22, 2018-

"Very good help. Great hotel and town to visit."

W. Gilley.

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December 21, 2018-

"I would strongly recommend your services to others and would use you again. We are very satisfied and happy. I would also like to thank Ivannia especially who put up with my questions and concerns over the months. Feel free to contact me for endorsements or to ask for further information. We were very happy with this trip. Everything I said above holds for all four of us. Thank you! We had a lifetime experience!"

J. Weinberger.

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December 17, 2018-

"Thank you so much for making this successful! We usually plan our own transportation , hotels and tours but simply didn’t have the time to it all ourselves this year. We worked out that using your excellent services was the same price as planning everything ourselves and was much less stressful. We felt that you listened to our requests for being in small groups and lots of time looking for wildlife. We will definitely be recommending your services to everyone who travels to Costa Rica and we will be in contact when we plan our next trip! Thank you all once again and Feliz Año Nuevo! Pura Vida!"

S. Kinsey.

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December 12, 2018-

"The only thing I would change would be to have some of the transfers done earlier in the day - leaving a place at 9am is better than 12:00 noon, since we would spend less time waiting. Other than that everything was awesome! Thank you so much! I would strongly recommend your services."

A. Carriere.

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December 20, 2018-

"We were pleased in every respect. Thank you for the great experience for our entire family."

G. Hoewing.

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December 27, 2018-

"The company was fantastic and easy to work with. I would highly recommend them. Thank you for an excellent vacation!"

C. Heintzman.

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December 26, 2018-

"Thanks for the wonderful vacation. We will look you up for any future travel needs. What other countries do you plan vacations for?"

L. Richards.

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January 1, 2019-

"This was such a stress free way to book a trip. I was constantly amazed by the quick responses and attentive service to any request or question I asked. Thank you for such an amazing vacation. I wouldn't hesitate for a moment to recommend your service to anyone looking to travel Costa Rica. The recommendations were all perfect and we thoroughly enjoyed everything."

H. Jackson.

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December 30, 2018-

"i enjoyed the trip very much exept for night walk and manual antonio park; it is a beautiful country and your company made it so easy for me; i cant wait to go again; thanks"

A. Chopra.

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December 29, 2018-

"My travel consultant Rebecca Mallet was excellent. She took into account both our needs, guided us well with the activities and worked very hard to try and get me the hotel types I was looking for. She was very organized and disciplined when it came to communication and would respond quickly to all my questions. I have actually already recommended pacific Trade Winds to friends of ours and have asked them to deal with Rebecca. thank you for making our trip fantastic."

A. Philip.

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December 29, 2018-

"The Big Canopy Tour, while having great actual zip lines, was a very difficult climb and took away from the rest of the vacation, as we needed to get massages to help loosen up legs, back, and shoulders."

J. Jesser.

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December 29, 2018-

"From the moment I submitted my initial request for vacation information, I was impressed with the communication from PTW. I was kept informed between booking and travel. I was able to email and call and received excellent guidance. I was even notified of an overcharge which was turned into a credit to be used at our hotel which helped immensely. I have already recommended your company to others as you obviously know the area, understand the needs, and book with upstanding businesses (accommodations and tour companies). Thank you for helping me create a memorable holiday vacation with my daughter."

E. Mays.

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December 29, 2018-

"We were leery of using an online travel agency, but you guys were amazing. Super responsive, friendly and patient during the whole process. I would send an email at 5 pm on. Friday and get a response right away. Would definitely use your services again. Top notch."

C. Flynn.

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December 29, 2018-

"My only issue was lack of knowledge of celiac on multiple occasions. Also, The Shana Hotel was so expensive for what you got. The prices of food, etc. Not great service. Overall GREAT trip!!!"

L. Belair.

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December 28, 2018-

"I would recommend to anyone. You made my trip easy and fun and we all had a blast. Perfect balance between fun amd relaxation. Thank you ptw!!!"

B. Prignano.

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December 28, 2018-

"The vacation was wonderful and everything went according to plan. Any issues were dealt with very quickly. I called PTW twice when transfers were late and the staff quickly contacted and confirmed the slight delays. The prices were high but the quality at the hotels, transfers and activities was excellent."

J. Cowles.

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December 15, 2018-

"Not only did you planned a wonderful trip with professional tour operators and transportation, once we were in Costa Rica you responded to our requests for assistance and itinerary changes promptly and followed up. I can't say enough good things about your service."

A. Lang.

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December 22, 2018-

"We had great time, well organized. Thank you very much."

1. Motaganahalli.

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December 23, 2018-

"Exiting trip!"

A. Drew.

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December 19, 2018-

"Our family trip to Costa Rica was a blast ! PTW made our trip better by helping us by making last minute arrangements when some of our own plans and hotel reservations ran into problems. Accommodating a family of five at last minute during the holiday season is not trivial. Thanks for everything. Pure Vida!"

V. Wagle.

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December 22, 2018-

"Although I know I mentioned several critiques, we had a fantastic trip and thoroughly enjoyed visiting Costa Rica. We look forward to going back. I do think that in the rush of planning this trip that there tours that were recommended that might not have been the best match for us. Some of that had to do with the descriptions not being so accurate, and some of it was that we didn't know what we should do for our first trip to Costa Rica. We didn't have a lot of choices in accommodations because we were late in planning, so that was really fine. We enjoyed everything we did, even when it wasn't exactly what we expected. It was all a great experience, and we thank you for all you did to help us plan it. When I contacted you in country, your staff was quick to provide us assistance and extremely helpful. I couldn't have asked for more in that regard. Thank you."

D. Rappaport.

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December 4, 2018-