El Establo Mountain Hotel

Some staff were wonderful others not so great. Hotel may have been too big for us. Very steep to walk up and down. They have rides but for us not ideal.

Once again with the exceptions of carrying luggage down multiple steps this hotel was amazing. The view from our room with the sunset was breathtaking. The room was very large with a nice shower and separate tub. It did not have air conditioning and I was concerned, but the mountain air was perfect. Breakfast was very nice but it got crowded.

The property was quite large, which made it somewhat inconvenient to rely on a shuttle every time we needed to get to the reception or other areas. While the grounds were expansive, this setup might not suit guests who prefer easier access within the property. Additionally, the rooms could have been better prepared for the cooler weather we encountered, as the lack of adequate accommodations for the climate left us a bit uncomfortable. Another downside was the extra charge for accessing trails within the property—it felt like an unnecessary attempt to monetize every aspect of the stay.

Beautiful place . Let your guests know what they offer! Night tours, zip lining We were able to book with them Restaurant exceptional

There were so many bugs in our room, gnats, moths, fruit flies. But the view was beautiful.

Beautiful hotel and gardens with stunning views and sounds of birds. Unexpectedly, on arrival, we were told our room had been upgraded to a honeymoon suite. We don’t know why but it was a wonderful surprise. The quality of food, both breakfast and dinner, was outstanding.

Quite a grotty hotel, very dated, not very well thought through (eg bedside lights that you can't turn off whilst in bed because there's no switch nearby!)

We enjoyed the soccer court and the night walk.

Hotel was wonderful. A bit warm without air conditioning and internet did not work in the rooms.

I know we were in the rainforest and all, but If every restaurant in the area can have wifi, I see no reason that the rooms should not have wifi. I found that inexcusable. Also, there were spiders and bugs in the room. Again, I realize we were in a rainforest, but if Rio Celeste (also in the rainforest) didn't have problems with bugs, why can't this place prevent that? Breakfast was crowded.

Staff were friendly. Shuttle drivers were always on time and willing to help us navigate a large property!

Very nice hotel. The grounds were literally a mile long but we had a great view.

The shuttle was appreciated as it was a LONG way uphill to our room. The rooms were very noisy as you could hear everything!! The staff were great and courteous! Great night walk!

I loved hiking around. It obviously is NOT for older people or those with disabilities. There are stairs that cannot be avoided in the hotel. But, I enjoyed it. The only issues were: 1) bad soundproofing-I could hear every room and some people were loud and 2) breakfast organization not great to lines and seemed like large tour groups were there.

We were all cold at night and the loud wind on the windows kept us up.

Love this hotel - we had rooms at the top of the hill so the views were great!

A beautiful hotel set in the mountainside looking down at the valley and Pacific Ocean. We were in the 800 block of rooms, and would suggest this or the 900 block to get the best views. Breakfast options were the best of all three hotels stayed at. Hotel was withing walking distance of town and restaurants. Recommend Restaurant Thomas & Thiago which is a 5 minute walk outside of the hotel. Only negative, would be that the shuttle service to get up to your rooms stopped at 10pm. Hotel should consider having shuttles available for later if people want to go into town for food/music/bars, as it is quite steep and DARK at night.

Room was chilly (no heat). Room too far from front desk and breakfast, requiring frequent shuttles. Breakfasts were only average! Massages were wonderful and best part stay!

Hotel was great and the staff that we interacted with here always happy and courteous. The stay was awesome.

This hotel is a little outdated, which we knew in advance. Aside from that, the grounds and room were nice. The road throughout is entirely uphill which meant we had to call a shuttle any time we wanted to go somewhere which was a little inconvenient. Our biggest complaint was that there was no fan or screen on the patio door for air. It was very hot and uncomfortable for sleeping. Most of the staff was great. The server at the pool bar made us get our own menus, walk back to place our order and then again to get our drinks. There were no other guests in the area. He seemed inconvenienced by us.

Nice staff. Good breakfast. Small room for 3 at the end of a long and sometimes noisy hallway. Shuttle service was inconvenient. Restaurant was expensive. WiFi was terrible.

While the view from our room was AMAZING I'm not sure it was worth it. We hated having to take the shuttle up and down every time we wanted to leave our room. I'm a runner, in really good shape, I found walking around this property exhausting!!! We did love walking into Santa Elena for more dining options. We also did zip-lining offered by the hotel on property which ended up being great! The included breakfast was delicious.