Hard beds, thin walls
Amazing place to stay and will book again! All the staff are wonderful.
We loved this location! The breakfast was amazing and had numerous options for gluten-free dietary issues.
Seriously amazing service, food, accommodations, everything!
Absolutely beautiful hotel! Volcano view room was amazing. The hotel is overall more expensive but worth every penny. Only problem is the distance from town. Without renting a vehicle it made it difficult to get inbetween the two.
The pool bar closed kind of early, but still the hotel was excellent.
Beautiful resort. Clean, comfortable and safe. Food and drink were expensive. Breakfast had a great selection but I didn't think the food quality was where it needed to be in a resort such as this.
We loved this resort and the view from our room #230 was spectacular of Mt. Arenal.
The room was very nice and the staff was fantastic.
Everything was wonderful! Would look forward to spending more time there!
Loved it- great location, very nice grounds. Only downfall was the lunches and supper not included so a bit pricey but overall very great hotel.
Beautiful hotel, gorgeous view of Arenal volcano, breakfast array was amazing. Other meals we had at the restaurant were great as well!
The service at this hotel is OUTSTANDING! Really above & beyond!
Hotel was nice and view was spectacular, but beds were very uncomfortable.
Everything was PERFECT! The room, the staff, the surrondings.
We will be staying at this hotel again if we ever come back to La Fortuna!
Really nice hotel. Though after staying in a vibrant all-inclusive this property felt quiet. However, we soon got used to it due to the friendliness of the staff.
amazing staff and facility
the best hotel stayed in by far. Bungalow was great, food was the best, and staff was very good.
Arenal was great, easy access to Fortuna by cab.
Beautiful property, friendly staff, great views
excellent staff! amazing breakfasts and the mineral springs and hotel grounds made this place so special. the happy hour food and drinks made an affordable option for our family as well. I was disappointed not to see the volcano so I guess I will have to come back!
The staff was very accommodating when we asked to switch rooms because we were next to a very loud construction project which would have been ok if we were only there for 1 day. Our second room was in a very quiet location which we loved
Hotel is absolutely beautiful and the staff was superior. Beds are noisy though.
Lovely!! The grounds, the staff, the room, everything was perfect!
Excellent hotel but here is a lot to walk from the reception to the rooms and restaurants. The hotel does offer buggy service but it was not made clear at the start. The room was with veranda & good location to spend time watching birds while it's raining.
Excellent place and enjoyed our stay there. Would love to come back there in future.
That was an amazing place, definitely worth the money
Beautiful resort. Good service. Liked the Happy Hours.
This Hotel exceeded our expectations! It was a magnificent location. It was very warm and intimate with excellent food and service. A perfect place to relax!
Great resort, loved the variety on the menu, breakfast buffet was excellent.
Hotel and staff was fantastic.
Beautiful scenerey from our hotel of the volcano. Used the pool, hot springs, restaurant and spa. All excellent. Few ants in the room, and they started construction or some noise in adjacent room at 8 am . That was only down side. The front desk recommended ecological nature preserve which were not happy with $21 to see frogs and snakes in cages.
Nice hotel, good service and food.
This is one of the best hotels we've ever stayed at. Not overly luxurious with amenities, but clean, spacious rooms, very friendly staff, great food and a swim up bar in the pool we loved.
Rooms were a little tight for a family of 4, but grounds were amazing, friendly staff and beautiful pool.
Incredibly thin walls made it impossible to sleep. Great breakfast, dinner was decent.
Very nice, clean and up-to-date hotel resort. We really enjoyed it and enjoyed our stay. The food and drinks were very good. Would recommend anyone to stay there.
One of the nicest places we have ever stayed.
Hotel was very clean and we had an excellent view of the Volcano. Staff was friendly and helpful and the pool areas were all very nice. Our only complaint was that the food was not very good and it was difficult to get into La Fortuna to explore other food options. However, we really enjoyed the pools and the constant Volcano view.