Beautiful hike and waterfall. Tour guide was friendly and very informative.
Guid was really nice. Found a sloth viewing area on the way back and used his spotting scope to get me some really cool pictures.
Jose was so kind and told us so much about the culture.
Loved it!! We are so glad we got to do this tour.
Our tour guide was great. He knew so much! We were the only ones on the tour, so he took a lot of photos for us! He was very thoughtful. The waterfall was stunning.
Fruit carved into the shape of swans was a nice way to end the tour
Due to my knee pain from the day before(Volcano hike) I did not walk down to the waterfall. I did enjoy the orchid and butterfly gardens when the others in my group went down to the waterfall.
the guide was terrific
The guide was very good and gave us other ideas of things to do in the area. He took lots of photos for us which was nice and tried to get photos of Tucans. The waterfalls were beautiful. I guess what I was disappointed with was that I thought there would be more to the tour as far as a hike into the falls, but I guess that was more my misunderstanding of what the tour was and not of the tour itself.
This was a completely useless tour which we could easily have done on our own . One does not need a guide to go up and down a stair case and watch you swim. We spent less than an hour on this tour. Total waste of money.
Excellent Guide! Always showing us pictures of the birds, their sounds through an app. While on the waterfall, he explained the security rules and then, just allowed us some time to enjoy!
Our guide was great. He was very patient and took lots of time to stop and show us a some sloths and a toucan. We loved this tour.
Our guide was outstanding - very knowledgeable, gave us lots of wonderful information not only about the falls, but about Costa Rica in general. Wonderful experience!
Nice tour with friendly guides. Not far from hotel and only had to make a few other hotel pickups.
It was Christmas Day so we enjoyed everything!
Beautiful walk, especially in AM when there are no crowds.
Too early in the morning . Done at 9:30
This is something for which the guide was not needed. Could have been done on our own.
this tour was wonderful I love the waterfall it was great lots of fun however a warning should be included for senior citizens as they probably would not be able to climb back up the 500 stairs as it was very exhausting
It was fun, and we are very glad we did it, but started probably earlier than necessary. The plus side was that it was empty.
The waterfall was beautiful, but we didn’t really need guides because the terrain was easy to navigate with the steps. We did enjoy the fresh pineapple after!
Our guide was amazing!!! He was so smart and explained so much to us. We wished he could have run some of the other hikes for us too!
lovely swim in the waters of the fall. The guide was fun and knowledgable
We would have liked to have included a bit more hiking on this tour, which lasted only a few hours. We went only to the waterfall - which was great, but we could easily have done this on our own. The guides were great but we could have benefitted more from them had another thing been included as well, Basically a too short trip
Disappointing not to be able to swim in the actual falls due to power of the falls at this time of year which we didn't realise.Still a lovely spot and good visit.
There was really no need for the guide for this, but the picked transfer was helpful. The experience was lovely but could have been done ourselves.
We didn't really need a guide for this, but it's still good to be with someone who knows. David was still great because we were able to see the sloth by our hotel in clear view. And was able to capture a video. So, that still made having a guide best. Even just his encouragement in taking the stares up was wonderful.
It's a very pretty, well maintained park. Tour guide did not take the time to point out any animals on the way down or up. Saw 1 hummingbird no toucans. This was the one tour I could have skipped completely.
We were not informed that there was a 500 step climb to get to the base. Had we known this beforehand, we may have opted for another activity that day. There were things to see and do at the park and the guide was excellent, but the overall experience was indifferent.
Wonderful guide David
Beautiful spot! Our guide's name was Aaron, and he was very knowledgeable. Highly recommend.
our guide was great, the waterfall was beautiful, and a ton of steps to climb back up for your daily exercise
So much fun!!!! Aaron rocks as a tour guide--he told us so much about his experience growing up in Costa Rica, and the plunge into the falls was incredible!!!
Expected more. It felt like we just had transfer service. A guide was not needed. Would have done more activities on the same day. Short excursion.
Could have done ourselves. Did not need to guide, who did nothing.
If we would have known the waterfall was so near AND easy to access, we would have done it ourselves without a guide. He was totally unnecessary as he really just showed us the way to and from waterfall, only asked us about our country. Would have been nice to know more about the waterfall and nature surrounding it.
Driver on time and we had an excellent experience. He was a lot of fun to talk to.
Very pretty waterfall, would definitely recommend seeing it. Our guide was great and very knowledgeable. I was a little surprised by how short the tour was but I suppose all you are doing is looking at the waterfall and swimming a little bit. It was also much more crowded than I expected being that it was low season but that was certainly not the fault of the tour company.
Our guide was fantastic. There had been a lot of rain the night before so the first pool under the falls was too crazy to get into but the water was so cold there wasn't much swimming anyway. The stairs though? I was aching for 2 days afterwards! Be aware, these stairs are no joke!
Didn’t need a guide to walk with us down to the waterfall.
Our guide exceeded expectations. He was knowledgeable and great at finding animals
This was the only excursion that felt like it could have easily been done without a guide. He was very nice, but we could have just taken a taxi. No regrets though, it was beautiful there!
The waterfall was beautiful but we opted not to walk down to the base of it - too much of a hike for my husband's bad knees. We anticipated this ahead of time. So, with time to spare, our guide took us into town to look around and at our request, recommended a nice little café to buy some sandwiches.
It was fun for one time. It was a lot of effort (steep walking) for such a short tour. WE enjoyed it, but probably would not do it again.
Very nice morning.
Having read about the hundreds of steps leading to the waterfall and back up again I was expecting some serious sweating and huffing and puffing. Turns out the steps are perfectly even cement/metal steps and while there are a number of them it was still easy going. Also you can take breaks as you need them.
if you are not a swimmer-no need to go-guide was not enthusiastic
This was described as a hike, it was a few hundred steps. We could have gone by taxi ourselves. The guide was a nice man but added very little- he said he was a driver and being a guide was not his usual role. It was disappointing because it was described as a half day hike- it was over very quickly
Driver was very accommodating and helpful.
Another great experience. The guide Eric, was very knowledgeable, really nice. We saw a snake that we didn't know what it was so he looked it up for us. The trail to the falls was beautiful and the falls were spectacular. Small group only 4 of us so that was nice and we were the first to arrive at the falls.
It was a nice trip.
We were not told it was 500 steps to the falls. So we didn't do the hike as the other couple went to the bottom and back. within 1 hour. I thought we could swim there but the current was to fast.
This was a shorter activity than expected, but was very enjoyable
Very fun; DAVID, our guide was Awesome
Guide could have had better information, limited English, not very outgoing. Weather did not cooperate very well either.
Ya' gotta swim here! Lovely!
Too many stairs but the waterfall is worth it.
I am glad we went early, because there were sooooo many people there.
Not much of a hike, not much chat from the guide
We could not swim directly under the falls due to rain but we were able to swim on the side. Our guide more than made up for the dreary weather. He was very informative about Costa Rica wildlife and took us on a trip to town to make up for the fact we could not get into the area of the falls.
very nice tour, the waterfall was incredibly crowded with American tourists so we did not stay long, but it was overall a pretty quick excursion. Loved hiking up and down the stairs! very easy.
The guide was great. The waterfall was beautiful. We didn't stay the entire time at the waterfall because of a storm. Per our request, the guide took us to a chocolate store/factory. Again, very patient and courteous.
The only reason this waterfall did not get a 10 is because it had rained an extreme amount that morning and when we got to the waterfall we were not allowed to swim at the bottom which was one of the main reasons we were going. We were not upset I turn by this because we knew there was a chance this would happen. The waterfall itself was absolutely gorgeous and we were able to see some howler monkeys pointed out by the guide.
We loved this and our guide was great. We loved the swimming at the end of the hike.
Great support from our guide & information & transport.
We expected a longer hiking experience, and again, more of a wilderness setting. I would not rate this excursion as a 'must see'.
This was a really beautiful excursion, and our driver was very patient with me as I took my time ascending the 500 steps. He also allowed us time to look around after seeing the waterfall, which was really nice.
It was a shorter than anticipated day, but none the less beautiful. Should have more guards around falls as tourists are very curious.
Did not meet the expectations I felt the tour description provided.
Heavy rain. No need for a guide, could go by ourselves.
very impressive and powerful waterful.
This was excellent. Our guide was extremely interested in his job and took his responsibility seriously teaching us about all the plants on the botanical garden trail to the falls. At the bottom was the base of the falls and it was impressive in January. Very cool. You can swim in the river if you want at the bottom. It is a long walk back up so be ready to have sore legs in the morning.
Very nice and accommodating driving staff.
Gorgeous waterfall. Loved the time that we got to play in the water.
Edwin was a great guide - he even took a side trip after the hike to show us La Fortuna. He had great stories about the history of the region, too.
It is a beautiful waterfall but it's a very quick tour and probably one you don't need a tour guide on (he was very friendly and informative though).
This ended up being a private tour. Our guide was so knowledgeable, we got a history lesson on the walk down. The waterfall was beautiful. We stopped on our way to see a sloth and some toucans.
Michael, the guide was very friendly and appears to be a part of the family. He met our personal needs.
this was a little disappointing. Our guide did not offer too much information and did not seem to be enjoying himself. Falls were beautiful, but I didn't feel it was worth all the effort.
Once again our guide was wonderful and we are great full that we had Shayla as a guide and have been able to extend our meeting into the beginnings of a friendship. We are still in contact with each other and are looking forward to possibly helping her and her son with an international education experience. What a wonderful lady!
While this was something we could have arranged on our own having a guide was very nice. They stopped on the way so we could see some wildlife and he was there to explain a lot about the plants on our way down to the waterfall. Plus it was nice having someone to watch our stuff while we ran around and swam!
Knowledgeable guide and a beautiful hike to the falls.
I thought this tour was a half a day. We would have liked spending more time in the waterfall but the others in the tour were ready to go early. It was nice of the guides to bring towels for us. The Waterfall was beautiful.
Great tour,however, quite physically challenging. I would not recommend to anyone who is not in good physical shape.
It was fun and the guides were very good. It was extremely crowded due to Spring Break, but that was to be expected during this time of year.
we were picked up at 7:30 in the morning. Going to a waterfall to swim was not appealing as it was chilly out at that time. The entire trip took about 1.5 hours...hardly worth it. The stairs were a bit of a challenge for my husband coming back up.
This was my least favorite activity. The falls were beautiful, but seems to be more of a destination for younger people who want to get in the water, regardless of how cold it was.
Just beautiful hard walk back up
The number of stairs was as promised. The fact that they were uneven and of different types made walking down a bit more challenging. We saw people attempting this in flip flops--not recommended.
Would have been very easy to go on our own since we had a rental car, very close by our resort. Don't really need a guide for this. Wish you had advised of this and we could have chosen a different activity through you.
The guide was so nice and provided lots of information on the waterfall and the surrounding area. We really enjoyed the hike although my husband wasn't able to make it all the way down to the bottom due to an existing knee injury we were prepared for that ahead of time thanks to the very helpful staff at PTW.
Driver stopped to let us take pictures of the beautiful countryside. Very patient.
Again terrible weather and due to rain, could not swim. This impacted our experience.
It was a long hike to see a nice waterfall. Fortunately we were the first ones there so we could take our time. The best thing about our guide was learning about the politics and school system of Costa Rica.
Again, a great time. Maybe didn't need a guide for this one, but he was awesome!
A rather short tour, but we decided not to swim. Very beautiful nonetheless
The falls were so beautiful! The water was cold but felt good.
The tour guide was excellent!
By taking this tour in the morning, we were the first to arrive at the base of the waterfall. This allowed my family to swim in the water before others arrived.
Our guide was wonderful- he took some great pictures of us and he was friendly.
I really did not expect to do the hike down (and back up!), but I was glad I did. Very worth it. And our driver/guide was great.
Jose was an awesome tour guide. We actually ended up making friends with him and going to his home to tour his eco-garden and his family cooked us dinner, which was amazing! La Fortuna falls was a blast as well.
The guide was wonderful!
Again, the tour guide was amazing. He was helpful and patient and took video's with our camera that made this visit more memorable.
Alan was friendly and knowledgeable about the falls. He let us swim in the falls for as long as we wanted. We never felt rushed. We enjoyed the falls. It was refreshing and fun to see.
Tour guide was awesome
It was very fun
Of all the tours, this guide taught us the most. It would have been nice if there was a path to get right next to the base of the waterfall, but we could have waded right up to it if we had been more bold.