COVID-19 -NEW - rest of the year and until December 18, 2021.
LODGING
High Season, Green & Low
No penalty applies: For reservations canceled 8 days or more after the client's arrival.
1 night penalty applies: For reservations canceled 7 days before or less than the client's arrival.
No shows: Stays from 1 to 3 nights are penalized 1 night. Stays of 4 or more nights are penalized 2 nights.
Early Departures: They will have a penalty night.
Festive period
Christmas new year:
All reservations for this period must be fully guaranteed on October 15, 2020.
The first night deposit for the holiday period is non-refundable.
For reservations canceled before October 15, 2020 only the security deposit is penalized.
For reservations canceled later. from October 15th the 100% penalty applies.
No shows: Penalty of 100% of the stay applies.
Early Departures: They will have a penalty of 100% of the unused nights.
Holy Week
All reservations for this period must be fully guaranteed on February 15, 2021.
The first night deposit for the holiday period is non-refundable.
For reservations canceled before February 15, 2021 only the security deposit is penalized.
For reservations canceled after February 15, 2021, a 100% penalty applies.
No shows: Penalty of 100% of the stay applies.
Early Departures: They will have a penalty of 100% of the unused nights.
DAY PASS
High Season and Green & Low
Penalty does not apply: For reservations canceled 8 days or more before the client's arrival at the resort.
100% penalty applies: For reservations canceled 7 days or less from the client's arrival at the resort.
No shows: 100% penalty applies.
Festive period
Christmas new year
All reservations for this period must be fully guaranteed on November 15, 2020.
For reservations canceled before November 15, 2020 no penalty applies.
For reservations canceled after November 15, 2020, a 100% penalty applies.
No shows: 100% penalty applies
Holy Week
All reservations for this period must be fully guaranteed on March 01, 2021.
For reservations canceled before March 1, 2021 no penalty applies.
For reservations canceled after March 01, 2021 applies a 100% penalty.
No shows: 100% Penalty applies.