2022 - Policies - Starting Dec 19th,2021 $100 + 13% IVA Penalty for change a name on holiday season for any reservation already confirmed. High (MI STAY 2 NIGHTS), Green & Low Season No penalty applies: For reservations canceled 15 days or more after the client's arrival. 1 night penalty applies: For reservations canceled 14 days before or less than arrival of the client. No shows: Stays of 1 to 3 nights, 1 night is penalized. Stays of 4 or more nights are penalize 2 nights. Early Departures: They will have a penalty night. Holiday Period(MIN STAY 3 NIGHTS) Christmas new year: Peak Season (Holiday and Easter Week) - First Night of the reservation must be guarantee 15 days after received the room confirmation, this is a non-refundable deposit in case o cancellation. All reservations for this period must be fully guaranteed on September 1, 2021. The deposit of the first night for the holiday period is not refundable. For reservations canceled before September 01, 2021 only the deposit of warranty. For reservations canceled after September 01, 2021, a 100% penalty applies. No shows: A penalty of 100% of the stay applies. Early Departures: They will have a penalty of 100% of the stay. Easter week All reservations for this period must be fully guaranteed on February 1, 2022. The deposit for the first night for the holiday period is non-refundable. For reservations canceled before February 1, 2022 only the deposit of warranty. For reservations canceled after February 1, 2022, a 100% penalty applies. No shows: A penalty of 100% of the stay applies. Early Departures: They will have a penalty of 100% of the stay. COVID-19 -NEW - rest of the year and until December 18, 2021. LODGING High Season, Green & Low No penalty applies: For reservations canceled 8 days or more after the client's arrival. 1 night penalty applies: For reservations canceled 7 days before or less than the client's arrival. No shows: Stays from 1 to 3 nights are penalized 1 night. Stays of 4 or more nights are penalized 2 nights. Early Departures: They will have a penalty night.