Los Lagos Hotel Resort and Spa

Beautiful hotel. A great thank you to Pacific Tradewinds for the recommendation. It was just what we were looking for.

Great hotel ... everything went well .Shower was a bit of a problem but things went pretty well . Loved the pools

Property was very hilly, had to wait for shuttle, to get around. dining room was good and played nice music.

The best part about this hotel are the dozens of swimming pools of all different temperatures. Most have slides and one even has a swim-up bar. One evening we got to soak in the hot pool while listening to live music. The location was also amazing right at the base of the volcano. We recommend the steep hike up to the Mirador for a great view.

Loved the patio area each room had. Thought the shuttle system might be a hassle but it was so frequent, it was actually never a problem or inconvenient

LOVED Las Lagos, and LOVED Gustavo, bartender and musician. Too bad the adjoining property let their dogs bark all night.

Beautiful location, great view of the volcano. Breakfasts were very good. Distance to main entrance and restaurant was not only far but difficult climb.

The hotel was good but there was no WIFI in the room. We had a standard room which do not provide a kettle in such "cheap" room of 200$ per night. I would expect to have this minimal item - notably, in every hotel with much lower prices this item is provided.

Little dated in need of some repairs

The grounds were absolutly beautiful!

Resort was beautiful, pools were dirty, rooms were spacious and clean BUT there was no place to relax, no chaora, no table amd xhairs, just two beds and a big empty space. Weird.

This hotel exceeded all expectations. Room had amazing view. Breakfast buffet was awesome. Pos and bar food were great

The hotel was very clean and well kept. The staff was always friendly.

Los Lagos was beyond our expectations. Fabulous!

This hotel more then met our expectations! It was amazing! I would reccomend to stay here to anyone! It was beyond beautiful and the pools were so great! Everything here was perfect!

very nice hotel and friendly staff

The room could have had more amenities such as microwave (which Cala Lodge had). The lobby staff was good but not great, again, like Cala Lodge. Also, most importantly, it was quite far from La Fortuna. It was not close enough to walk there which we would have liked for dining. At Cala Lodge, we could walk to the "city" center (about a 20 min walk) whereas La Fortuna as probably an hour walk away on the road, no paths or sidewalks. That is the biggest negative.

Furnishings in room were in the sparse side. The room was big enough for a couch or a couple chairs

A wonderful family hotel! The resort is beautifully landscaped, we enjoyed the many plants and regularly checked on ‘our’ butterflies, ants, frogs and the crocodile. The best thing are the pools. Some are with refreshingly cool water, some are hot, so there is no end to swimming. There are several water slides on top of the pools for relaxing, some of which even end in hot water. The kids had so much fun! There are a lot of activities on offer directly from the hotel and the zip lining even starts on site. It was a great experience. The entire resort is made from something that looks like fake logs, so it has a bit of a ‘dinoland’ feel to it. It’s a few miles away from La Fortuna and you can’t really get there without a car, so your meal choices are limited to the hotel if you don’t have your own transportation. When the clouds lift, the volcano is in full sight in all its glory!

The hotel concierge was disappointing, they recommended and sold us a tour to the volcano that certainly wasn’t worth the amount we paid which was $240 for the four of us. The woman at the front desk was not honest about her recommendation.

Food was fine, not great. Room was awesome, hot springs great.

The Villa was beautiful and very comfortable. Just a little short on cleaning supplies and kitchen towels and dishcloths.