the mattress was very hard. wireless service was non-existent.
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Los Lagos Hotel Resort and Spa
Good to Know
Los Lagos Hotel Resort and Spa in Arenal offers a vibrant, family-friendly escape amidst a tropical landscape. This midrange resort features natural hot springs, a large swimming pool with an exciting waterslide, and dining with captivating jungle and volcano views. Guests can balance on-site relaxation with exploring the Arenal Volcano region's diverse activities, making it an ideal choice for a memorable Costa Rican vacation.
Hot springs and pool days in Arenal’s tropical landscape
Arenal Volcano, tropical grounds and a pool with a big waterslide give Los Lagos Hotel Resort and Spa a lively sense of vacation. In La Fortuna, this midrange resort lets you balance exploring with days that need no ambitious schedule: spend time in the hot springs, take a swim and leave an afternoon for the grounds or spa.
Poolside afternoons, meals with a jungle outlook
Las Palmas Restaurant serves Costa Rican and international dishes for breakfast, lunch and dinner with jungle views. Birds often visit the area in front of the restaurant, giving you another reason to pause over a meal. Dress is casual, though swimwear and wet clothing are not permitted. Change after the pool before coming to dine.
Lemnos Wet Bar brings drinks to the poolside setting, with a swim-up bar and views of Arenal. Its menu includes more than 50 tropical drinks and cocktails, along with natural drinks, sodas, beer and wine. Between the pool, waterslide and hot springs, there is plenty to make a day at the resort feel like part of the trip rather than a gap between excursions.
Choose your position on the grounds
Most Standard Rooms are near the pool and central facilities. Superior Rooms, Premium Rooms and Villas sit on a hill above the common areas, so getting to the pool, hot springs, restaurant and lobby involves a short hike. A complimentary shuttle is available for guests without a rental car. Think about that difference when choosing between proximity to the facilities and the room styles higher on the property.
Air conditioning, cable television and a mini-fridge provide familiar comforts across the rooms and villas. The Villa category adds a kitchen and living room for meals and downtime together. Beyond the hotel, the Arenal Volcano National Park region has ATV trips, waterfalls, canopy ziplines and other ways to explore. Browse Arenal Activities and Tours page to choose outings that suit your party, then keep an afternoon free for Los Lagos’ own water-filled pleasures.
Los Lagos highlights, with the hill and dining rules in mind
- A tropical hot-springs setting. In front of Arenal Volcano, this midrange resort places tropical grounds and hot springs at the center of the stay. It is an appealing family choice when you want the hotel’s setting and facilities to be part of the vacation.
- A day in the water. The swimming pool’s large waterslide adds an energetic side to the stay, while thermal soaking and the spa invite a slower pace. Families can make time at the resort an activity in its own right instead of filling every day with off-site tours.
- Dining with a jungle outlook. Las Palmas serves Costa Rican and international breakfast, lunch and dinner; birds frequently visit the area in front. The casual dress code still excludes swimwear and wet clothing, so plan to change between the pool and a restaurant meal.
- A drink with Arenal in view. Lemnos Wet Bar has a swim-up bar, volcano views and more than 50 tropical drinks and cocktails, plus natural beverages, sodas, beer and wine. It gives poolside downtime its own character alongside the resort’s hot springs.
- Choose the room’s location as well as its size. Most Standard Rooms are close to the pool and central facilities. Superior Rooms, Premium Rooms and Villas are uphill, requiring a short hike to the pool, hot springs, restaurants and lobby; weigh that daily movement when choosing your accommodation.
- Help with the hill. Guests without a rental car have a complimentary shuttle service. All room styles and villas have air conditioning, cable TV and a mini-fridge; the Villa adds a kitchen and living room for a group that values meals and downtime together.
- Keep room for the wider region. ATV trips near Arenal, waterfalls and treetop ziplines are regional choices to plan around the stay. Browse the Arenal Activities and Tours page for details and rates, then leave enough time to enjoy the resort itself.
Stay details
- Number of rooms
- 98
- Check-in
- 15:00
- Check-out
- 12:00
Hotel Styles
- Midrange
- Resort
- Eco Style
- Spa
- Family
- Hilltop
- Hot Springs
- Sustainable
Hotel Amenities
- Breakfast
- Restaurant
- Bar
- Pool
- Hot Springs
- Spa
- Trails
- Resort Activities
- Gardens
- Handicap
- Parking
- WiFi
- Laundry Service
- Air Conditioning
- Cable TV
- Vegetarian Friendly
Room Amenities
Superior Room
- AC
- Cable TV
- Day Bed
- Hair Dryer
- Mini-Fridge
- Partial Jungle View
- Phone
- Rollaway Available
- Safe Deposit Box
- Terrace
- Volcano View
Standard Room
- AC
- Cable TV
- Hair Dryer
- Mini-Fridge
- Partial Jungle View
- Rollaway Available
- Safe Deposit Box
- Volcano View
Villa
- AC
- Cable TV
- Hair Dryer
- Kitchen
- Living Room
- Mini-Fridge
- Partial Jungle View
- Terrace
- Two Bedrooms
- Volcano View
Hotel location
Arenal
Explore the hotel location on the map
Latitude: 10.488255; longitude: -84.68644
Guest ratings and reviews
Pacific Trade Winds customer ratings and reviews.
- Overall
- 92%467 guest ratings
- Cleanliness
- 95%
- Expectations
- 92%
- Staff
- 92%
- Comfort
- 91%
- Value
- 91%
Showing reviews 176–181 of 181.
The food options and quality left a lot to be desired. The dinner buffet had minimal options and was quite expensive per person. The restaurant was better priced but the quality of the food wasn't great. In addition, they should have a "snack" menu for in between meals or if you've come back from a long excursion. This area could definitely use a boost.
My only comment on this restaurant is that the restaurant could be better ie offer more variety at breakfast for those of us who can't consume dairy. As well, the dinner menu was too expensive and not very good.
Show all 6 reviews on this page
Grounds are beautiful. Butterflies, frogs and ants exhibits are very good. The hot spring pools and slides were a huge hit with the kids and parents. Breakfast was good but the other meals at the resort were lacking both at the restaurant and the pool bar. The air conditioner in our room didn't work and it was very humid. The maintenance staff was not equipped to repair it. All he did was change the batteries in the remote (which had nothing to do with it). We loved the grounds, the view and location enough that none of the less than perfect things affected us terribly but pickier travelers might find it less than exceptional. For us, the pool slides, view and grounds were the right choice. We ate out most meals (either on excursions or at the Que Rico down the road) so we loved this hotel - especially because the boys loved the pools and slides.
This property was not our first choice. We booked late and ended up in a room far from the pool and restaurant. A shuttle was provided and often picked us up along the road. It certainly was adequate and comfortable. We all felt that being made to wear wristbands to identify us as guests was a little bit tacky. The restaurant was nice and the breakfast was quite good. The exhibits on the property were underwhelming. The view of the volcano was amazing from the property.
Absolutely beautiful!! Wonderful accommodations , great service!
Frequently Asked Questions
What unique water features does Los Lagos Hotel Resort and Spa offer?
Los Lagos Hotel Resort and Spa features natural hot springs and a large swimming pool equipped with a significant waterslide, providing both relaxing thermal soaking and energetic aquatic fun.
What dining and beverage options are available at Los Lagos Hotel Resort and Spa?
Guests can dine at Las Palmas Restaurant, offering Costa Rican and international cuisine for breakfast, lunch, and dinner with jungle views. The Lemnos Wet Bar provides over 50 tropical drinks, cocktails, and other beverages at a swim-up bar with Arenal Volcano views.
What are the room categories and their locations at Los Lagos Hotel Resort and Spa?
Standard Rooms are conveniently located near the pool and central facilities. Superior Rooms, Premium Rooms, and Villas are situated on a hill above the common areas, with Villas also featuring a kitchen and living room. A complimentary shuttle assists guests accessing uphill accommodations.
What amenities are included in the rooms at Los Lagos Hotel Resort and Spa?
All room styles and villas at Los Lagos Hotel Resort and Spa include air conditioning, cable television, and a mini-fridge. Villas further enhance the stay with a kitchen and a living room.
The people behind your vacation
Personal service from Pacific Trade Winds
- Highly trained Costa Rica vacation specialists
- Personal customer service and concierge care throughout your vacation
- TripAdvisor Hall of Fame recognition for service and a #1 ranking in our TripAdvisor category
- A proud team who care deeply about you and Costa Rica, eager to share the places and experiences that make their country feel like paradise
Include Los Lagos Hotel Resort and Spa in your Costa Rica vacation
Tell us about your travel dates and preferences. Pacific Trade Winds’ Costa Rica vacation specialists can help you plan a vacation that includes Los Lagos Hotel Resort and Spa.
Related Costa Rica Travel Planning
- Explore Arenal HotelsBrowse the established hotel guide for Arenal.
- Explore Arenal ToursBrowse the established tour guide for Arenal.
- Explore La Fortuna and Arenal VolcanoRead the destination guide for La Fortuna and Arenal Volcano.
- Explore Arenal VolcanoRead the destination guide for Arenal Volcano.
- Plan around Costa Rica weatherCheck seasonal patterns before choosing travel dates and activities.
- Explore Costa Rica vacation packagesExplore vacation styles and itineraries for your Costa Rica trip.
- Plan a custom Costa Rica vacationTell Pacific Trade Winds what you would like to include in your vacation.