The Falls Resort

The staff was nice but did not go out of their way to make you feel welcomed. No phones in the rooms and the air never really cooled the room. The breakfasts were so-so. We only ate dinner once before deciding on other local hotels.

Awesome place. Monies and many other animals right outside out room. Dining staff , Luis, was great. Note, we had NO wifi in our room. It just doesn't get that far. But we still had a great time. Staff recommended tour and hooked us up with a guide that turned out to be one of the highlights of our vacation.

The room was gorgeous, spacious and comfortable. We had a wonderful porch to sit on to see the gardens below. You could sit in any part of the gardens and really any part of the hotel and see birds and wildlife you have never seen before. Everyone on the staff was incredibly friendly and helpful! Luis always had a greeting and knew us by name. Gerardo gave us excellent dinner service. We relaxed in the pool, when we weren't at the beach and enjoyed every minute of our stay. We could get a taxi or the local bus, (both nice and clean as well) easily for the short ride to town, the beach or the national park. This place is a must visit! Try the Guaropino cocktail (2 for 1) at happy hour!

That was one hard hotel to leave. I loved it. The food was really really good. My only critique is the lack of top shelf vodka's at this hotel as well. The ones they use are lower quality and gave my wife heartburn. I don't know what else i can say about this hotel that would be a critique......even the person in charge of the landscaping was passionate about the animals there and told us he would come get us when he saw any interesting animals out. Best hotel i've ever been to.

Amazing hotel, they should really invest in the front of their property to add some curb appeal!

Restaurant was great for dinner. Room was small. Pull out bed was uncomfortable. Room was clean, and nicely decorated.

We were aware this hotel was not the same caliber as the previous two. It was a bit run down, but you get what you pay for. Overall I was not unhappy with the hotel. It could use a bit of a face lift though.

Small and very nice. Very different from Arenal Springs and Hidden Canopy which was nice. The rooms were large and well equipped. Breakfast was OK. We did not eat lunch or dinner at the hotel.

Beautiful resort. Staff was very helpful making sure my husband got the care he needed. The rooms were nice and cozy and private. Walking distance to the beach. It is a wonderful place.

really lovely gardens. I must say I was somewhat disappointed after we dropped off other guests in lovely water view hotels. But it was easy to get back and forth on the bus. appreciated the pool most of all. so hot here.

would much rather have stayed across the street with an ocean view

Room was a bit small. Staff was wonderful!!!! Jorge personally let me borrow his cell phone charger for 2 days when mine broke and the shops were closed for the weekend.

I must be honest-when we first arrived at The Falls, we were really disappointed. The front entrance looks old and unattractive, and the first room we saw as we entered was an open-air lobby-type room with old, dreary furniture. Our first impression left a lot to be desired, but . . . We grew to love The Falls! The rooms obviously had been updated recently, the staff was super, and the restaurant was fabulous for dinner!

Accommodated an early check-in. Hotel was well situated near restaurants (El Avion had a beautiful view of the coast) and hotel breakfasts were very good. Dinner was very nice in the restaurant. Pool area was very inviting after a day's activities. Hotel was in a travel corridor for a group of squirrel monkeys and the bartender let us know that the group was coming thru and we grabbed our cameras and were entertained for about 30 min. The monkeys cross the road at the front of the hotel along a blue rope suspended over the road. Staff was always very helpful and contributed to a very comfortable stay.

Great place! Would love to stay here again.

Excellent resort with lots of friendly and welcoming staff... They even helped me find my lost wallet! Awesome place to stay!

very nice setting, walking distance to a lot of restaurants. lush vegetation and good pool. Restaurant was a good value too.

Best of the three accomodations that we stayed in.

Loved the property - so beautiful! The kids weren't too impressed with the tiny pool, but it sure was refreshing after a day at the beach in the sun - such nice shade in the afternoon. The guy in the office was ready to help at all times, and the guys in the bar/restaurant were wonderful, as well. The room was just fine for 5 people. The restaurant was very good.

excellent breakfast and convenient location.

This resort was wonderful! I will say that the front view of the resort from the road was not grand, but we were very pleased when we walked inside. The gardens in the resort made you feel much further away than you were. It was nice to have the privacy that the trees offered. Our room was wonderful and very, very comfortable. The furnishings were top-notch, and you can tell the owners invested well in to making the details beautiful. We were most impressed with the evening bartender. We enjoyed visiting with him each day we were there! We had several hours of waiting at the resort on Friday before our shuttle arrived, and he made every point to ensure we were comfortable. He even made sure to come tell us good bye before we left. Wonderful place, just wonderful!

The Falls did a great breakfast and it was nicer than I expected.