Starting at $127 per night

Overview

Located directly in front of Arenal Volcano, the Los Lagos Hotel Resort and Spa offers an incredible natural setting and hot springs facilities. Imagine waking up, walking out of your room, and having the legendary, Arenal Volcano just footsteps away. This is a typical morning when you choose this affordable, midrange lodge for your hotel in La Fortuna. Resort amenities include volcanic hot springs pools, swimming pools and a big waterslide, restaurant, bar, spa, butterfly gardens, crocodile exhibit, hiking trails, WiFi, complimentary breakfast, and tropical gardens.

The Arenal Volcano area offers so many different activities to visitors that it's nearly impossible to name them all! Enjoy a day of ATV riding near the Arenal Volcano, jump into a freshwater river from a waterfall, zip-line high above the canopy, or partake in a number of adventurous activities offered by our selection of the best tour operators in Costa Rica. Check our Arenal Activities and Tours page for a comprehensive listing, details, information, and rates. We promise you'll be able to find a tour that caters to your interests and group size.

If your family is seeking affordable lodging and would like to become a part of nature during your stay in Arenal, then you should look no further than the Los Lagos Hotel. Guests can create their own adventures around the property, enjoy a day at the spa, or just relax in the soothing hot springs. The swimming pool has a big waterslide, always a favorite or kids or the young at heart. A walk down to the bottom of the property will lead to the crocodile exhibit and butterfly garden.

The resort's Las Palmas Restaurant overlooks the jungle, providing delicious Costa Rican cuisine and International dishes for breakfast, lunch, and dinner. Birds frequent the area in front of the restaurant, so you'll always want your camera nearby. The dress code is casual but no swimwear or wet clothing, please. The Lemnos Wet Bar is by the pool with a swim-up bar and views to Arenal Volcano. The bar offers over 50 tropical drinks and cocktails, as well as a variety of natural beverages, sodas, beer, and wine.

Hotel Los Lagos offers several room styles and villas, all of which come with air-conditioning, cable TV, and a mini-fridge. Most of the Standard Rooms are near the pool area and central attractions of the hotel. Most of the Superior Rooms, Premium Rooms, and Villas are up on a hill above the common areas and require a bit of a hike to reach the pool, hot springs, restaurants, and lobby. The hotel provides a complimentary shuttle service for those that do not have a rental car.

Overall, this is a great hotel for families. It offers a great value with reasonable prices for the midrange category. Give us a call today if you would like to add Los Lagos to your Costa Rica vacation!

Hotel Tags

  • Midrange
  • Resort
  • Eco Style
  • Spa
  • Family
  • Hilltop
  • Hot Springs
  • Sustainable

Hotel Amenities

  • Breakfast
  • Restaurant
  • Bar
  • Pool
  • Hot Springs
  • Spa
  • Trails
  • Resort Activities
  • Gardens
  • Handicap
  • Parking
  • Wifi
  • Laundry Service
  • Air Conditioning
  • Cable Tv

Room Amenities

Premium Room

  • AC
  • Cable Tv
  • Safe Deposit Box
  • Mini Fridge
  • Hair Dryer
  • Sofa Bed
  • Sitting Area
  • Terrace
  • Volcano View

Standard Room

  • AC
  • Cable Tv
  • Safe Deposit Box
  • Mini Fridge
  • Hair Dryer
  • Rollaway Available
  • Volcano View

Superior Room

  • AC
  • Cable Tv
  • Safe Deposit Box
  • Mini Fridge
  • Phone
  • Hair Dryer
  • Rollaway Available
  • Terrace
  • Volcano View

Villa

  • AC
  • Cable Tv
  • Mini Fridge
  • Hair Dryer
  • Kitchen
  • Living Room
  • Two Bedrooms
  • Terrace
  • Volcano View

Handicap Accessibility

  • Accessible Bathroom
  • Roll-in Shower
  • In-room Accessibility

Location

Latitude: N 10°29'17.72". Longitude: W 85°18'48.82"

Reviews

  • Overall 90.9% (264 Guest Ratings)
  • Cleanliness: 92.8%
  • Comfort: 89.5%
  • Meeting Expectations: 90.5%
  • Staff: 91.5%
  • Value: 90.1%

07/23/2019

Sometimes the shuttle runs late but otherwise all staff is very nice and helpful!

07/12/2019

Staff were fantastic. Loved the bartenders, pool, slides, hike and wildlife. It was extremely clean and well kept!

07/06/2019

We enjoyed staying here although were grateful to have our own car as it's a bit of a trek to the pools and restaurant. The restaurant is on the expensive side and you're a bit of a captive audience. One trip to the breakfast buffet seems to encourage people to load their plates and leads to waste. We liked that the hotel was eco friendly. They also provided a packed breakfast on the day that we had an early pickup.

06/14/2019

The hotel was really nice! The multiple pools and spa was amazing. The one issue we had with this location was our hotel rooms were on the opposite side of the resort as our family. There is a shuttle but he takes lunch and dinner breaks and no one runs the shuttle during this time. This made it very inconvenient when you are staying at the top of the resort. Also there is no wifi in any of the rooms. This was very disappointing.

06/04/2019

More of a classic resort than I expected, which was nice. large, comfortable rooms that weren't too fancy, but good amenities. Breakfast was extensive and the hot springs are a godsend every evening. Fun, fun waterslides and beautiful views.

05/31/2019

Los Lagos was a great place to stay. The staff very helpful, but somewhat more behind the scenes. You didn't really notice the staff that much, but very friendly and helpful when we needed something. The grounds and facilities at Los Lagos were top notch! It was so beautiful! The pools, the flowers everywhere, the birds and butterflies, and especially the scenery. Wow! What a beautiful place!! The restaurant was very good, with a lot of good options. The free breakfast was the best I have ever seen.

05/25/2019

The hotel exceeded our expectations. Food, drinks and coffee should be available 24/7. Coffee in the room would be nice. Bars open earlier for mimosas or bloody Mary’s in the pool. We really didn’t see or interact with staff unless we took it upon ourselves to go to the front desk.

05/22/2019

IMPORTANT! This is really two hotels. One with rooms that are close to the main complex. this is what we liked. The other set of rooms are very private and a shuttle ride away. For us that is terrible but some people may like that better, we did not like that at all. Fortunately, the staff was able to transfer us to the main building on our third day so we were where we wanted to be for half the time.

05/03/2019

This hotel was wonderful. We loved the hot springs, everything was clean, and the food was good, though expensive.

04/16/2019

First assigned a room with no running water. then got moved to a VERY nice room. Beds too firm.

04/13/2019

Fabulous

04/12/2019

I think that it would be lovely to have adult only pools and black out curtains in the room - everything else was spectacular!!!!

03/31/2019

Beautiful hotel. A great thank you to Pacific Tradewinds for the recommendation. It was just what we were looking for.

03/28/2019

Great hotel ... everything went well .Shower was a bit of a problem but things went pretty well . Loved the pools

03/25/2019

Property was very hilly, had to wait for shuttle, to get around. dining room was good and played nice music.

03/24/2019

The best part about this hotel are the dozens of swimming pools of all different temperatures. Most have slides and one even has a swim-up bar. One evening we got to soak in the hot pool while listening to live music. The location was also amazing right at the base of the volcano. We recommend the steep hike up to the Mirador for a great view.

03/22/2019

Loved the patio area each room had. Thought the shuttle system might be a hassle but it was so frequent, it was actually never a problem or inconvenient

03/16/2019

LOVED Las Lagos, and LOVED Gustavo, bartender and musician.
Too bad the adjoining property let their dogs bark all night.

02/07/2019

Beautiful location, great view of the volcano. Breakfasts were very good. Distance to main entrance and restaurant was not only far but difficult climb.

01/19/2019

The hotel was good but there was no WIFI in the room. We had a standard room which do not provide a kettle in such "cheap" room of 200$ per night. I would expect to have this minimal item - notably, in every hotel with much lower prices this item is provided.

01/15/2019

Little dated in need of some repairs

01/14/2019

The grounds were absolutly beautiful!

12/28/2018

Resort was beautiful, pools were dirty, rooms were spacious and clean BUT there was no place to relax, no chaora, no table amd xhairs, just two beds and a big empty space. Weird.

12/18/2018

This hotel exceeded all expectations. Room had amazing view. Breakfast buffet was awesome. Pos and bar food were great

12/15/2018

The hotel was very clean and well kept. The staff was always friendly.

11/09/2018

Los Lagos was beyond our expectations. Fabulous!

11/01/2018

This hotel more then met our expectations! It was amazing! I would reccomend to stay here to anyone! It was beyond beautiful and the pools were so great! Everything here was perfect!

10/26/2018

very nice hotel and friendly staff

09/18/2018

The room could have had more amenities such as microwave (which Cala Lodge had). The lobby staff was good but not great, again, like Cala Lodge. Also, most importantly, it was quite far from La Fortuna. It was not close enough to walk there which we would have liked for dining. At Cala Lodge, we could walk to the "city" center (about a 20 min walk) whereas La Fortuna as probably an hour walk away on the road, no paths or sidewalks. That is the biggest negative.

09/08/2018

Furnishings in room were in the sparse side. The room was big enough for a couch or a couple chairs

08/29/2018

A wonderful family hotel! The resort is beautifully landscaped, we enjoyed the many plants and regularly checked on ‘our’ butterflies, ants, frogs and the crocodile. The best thing are the pools. Some are with refreshingly cool water, some are hot, so there is no end to swimming. There are several water slides on top of the pools for relaxing, some of which even end in hot water. The kids had so much fun! There are a lot of activities on offer directly from the hotel and the zip lining even starts on site. It was a great experience. The entire resort is made from something that looks like fake logs, so it has a bit of a ‘dinoland’ feel to it. It’s a few miles away from La Fortuna and you can’t really get there without a car, so your meal choices are limited to the hotel if you don’t have your own transportation. When the clouds lift, the volcano is in full sight in all its glory!

08/15/2018

The hotel concierge was disappointing, they recommended and sold us a tour to the volcano that certainly wasn’t worth the amount we paid which was $240 for the four of us. The woman at the front desk was not honest about her recommendation.

08/06/2018

great hot springs. Slight musty smell in lobby. Great options around the resort. Food at breakfast was excellent.

07/28/2018

Great hotel, loved all of the pools. I had read that is was filled with kids, but there was plenty of room to spread around and find quiet to read a book.

07/25/2018

Los Lagos was beautiful!!!! Wonderful accommodations, and the staff was always friendly and helpful!!! Big shout out to Danny, who told us all about his growing up in Monteverde!!!

07/21/2018

Lovely hot pools and friendly staff

07/17/2018

Grat hotel with beauytiful pools

07/15/2018

Shuttle service was frustrating. Rooms were damp. There were large groups of high school students there basically unattended by adults and they were loud, rude, self centered and annoying. Ruined the stay.

07/10/2018

The pools were great for the kids and adults! The free breakfast was perfect and with so many options, there was something for everyone. The location was nice too, just a short taxi into the main part of town.

07/01/2018

The hotel’s hot springs are the best thing about it. Not my favorite type of hotel since it was very crowded but I would recommend for families with children, they seemed to make the most of the various pools and water slides.

06/13/2018

I cannot even put into words how great this hotel was. The grounds were so gorgeous and were perfectly kept. The staff was so friendly and helpful and the pools were incredible. Had an awesome view of Arenal volcano from our room. Loved this hotel!

12/10/2017

Food was fine, not great. Room was awesome, hot springs great.

12/01/2017

The Villa was beautiful and very comfortable. Just a little short on cleaning supplies and kitchen towels and dishcloths.

11/25/2017

Great hotel, shame that the wifi was weak and didn;t extend to the rooms. The lobby also closed very early on certain nights. Souvenier shop was under construction so there was no way to buy anything without leaving the resort.

08/24/2017

Great setting with views of the volcano. Its a busy place! Amazing hot spas on site. But lots of people. Restaurant OK but not cheap, and due to hotels location you pretty much have to eat there.

08/18/2017

Overall great hotel and very beautiful. Not much to do when it rains.

08/05/2017

The hotel pools and hot tubs were amazing. Our entire family loved the waterslides! Great location. Beautiful grounds. The room was spacious, but not very clean. The bathroom needs to be updated. We would recommend this hotel to friends and family, especially with kids.

07/15/2017

Fantastic pool area, much better than what we expected from the pictures. Friendly staff.

07/08/2017

The beds were really uncomfortable. The food wasn't great. Loved the different spa pools.

06/13/2017

This hotel was a bit more "disneylandesk" than we generally prefer, but we really have no complaints about it. The breakfasts were OUT OF THIS WORLD and the pools with the different temperatures of water were very pleasant. The front desk staff could have been more friendly. My teenage sons were disappointed in the lack of wifi in the rooms.

06/01/2017

Such a fun hotel and very accommodating of our needs.

05/09/2017

Beautiful resort! Fantastic view, great service and friendly staff.

04/24/2017

Beautiful grounds and resort activities! It's a perfect place for families as kids loved the hot springs waterslides, the pools, the rainforest animal on property, and the barns. We did zip-lining on the grounds, which was fantastic and a highlight for the kids. Overall, we loved living in the lush greenery for four days.

03/27/2017

The kids loved the water slides, but it was kind of a pain to have to get a shuttle to our room and back.

03/25/2017

Beds were uncomfortable; the hotel didn't allow you to bring in your own food; restaurant choices were boring...same thing every day. The grounds were beautiful; the location ideal; the spa wonderful.

03/16/2017

The hots springs at the hotel were incredible--above our expectations! It was a beautiful oasis and we will definitely come back if we ever return to Costa Rica. The breakfast buffet was delicious and plentiful.

03/02/2017

Really enjoyed my stay at Los Lagos - really great accommodations with only a minor issue with noise from people staying in adjoining unit.

02/25/2017

The hotel exceeded my expectations. The grounds were beautiful. The staff were very friendly and helpful, the food was excellent. The room was very clean and comfortable.

02/23/2017

The facility was amazing! The front desk staff were very inflexible on our checkout time and almost surly to deal with. The other staff was great! The pools and waterslides were wonderful!

02/22/2017

Wished we'd stayed a day longer!

02/14/2017

breakfast buffet was very nice

01/21/2017

Breakfast buffet was excellent but the cost of lunch & supper was way too high. As a result we went into La Fortuna to eat. No coffee pot in room!

01/20/2017

Full on resort - fantastic!! The best food at Arenal was at the resort. Ordering off the menu was cheaper and better than the buffet.

01/14/2017

Hotel was beautiful. I think the only downside was not enough food choices at the restaurant!

12/17/2016

This place was beyond amazing!!

12/13/2016

There was only one restaurant that was very expensive and no small convenience store to buy small goods. Other that than, it was excellent. The pools were fantastic - much better than the Tabacon Hot springs that we paid extra for. I am glad we stayed here and not at the Tabacon. The resort shuttle was essential because our villa was so far up the hill but the service was really good. Oh, the wifi was very bad in the room. That was disappointing because going to the lobby was difficult due to the hill and how far it was. But the room was beautiful and well equipped.

12/03/2016

This hotel by far exceeded our expectations! Beautiful location, wonderful facilities, and great staff

11/18/2016

Beautiful hotel! We loved the hot springs pool and found that the food was delicious. Excellent friendly service, too!

08/27/2016

The resort far exceeded our expectations. The view of the volcano was amazing, the waterslides were far better than I expected, the staff was courteous and helpful, the room was great. I would recommend this resort to absolutely anyone, especially if they have kids because of pools and waterslides.

08/04/2016

Slides in the pool were great for the kids. Staff was very friendly and efficient. Lots to do on the grounds, so we all had a good time.

07/25/2016

Very nice hotel. Kids loved the pools. Food was great and nice swimup bar and water slides.

07/15/2016

Good family hotel but the food at the swimming bar, was truly horrible and expensive. The kids loved the pools and slides as well as the butterfly and crocodile enclosures.

06/04/2016

Our nieces loved this place but it was very large and impersonal and too disneyland-like for me. On one hand, the thermal pools were pleasant and there were also remote areas I could walk and look for birds.

06/01/2016

The hotel exceeded our expectations!! The staff greeted us and offered helpful information about the resort. They had any and everything we wanted in our trip!

05/26/2016

This hotel was amazing. There were so many things to do there. The mattresses were a little springy but other than that, it was perfect.

05/15/2016

The hotel was absolutely beautiful and the staff was incredible. Our next door neighbors were extremely rowdy one night and the hotel staff were quick to accommodate us and transfer us to another room. We had an incredible time at Hotel Lagos.

04/22/2016

Great resort! Beautiful location. Rooms and resort grounds were wonderful. Loved the extra perk of having a trail leading through a butterfly garden and frog and leaf cutting ant enclosure. Food was very good.

03/25/2016

The room had the smell of moth balls and generally was stuffy. There was no internet in the rooms and the breakfast had such limited options for vegetarians. I am OK with less options but I cannot be required to pay the same amount if all I get is toast and fruits. So we probably felt short changed. We had booked the property for our return but had to cancel for these reasons.

03/15/2016

Great location!! Very basic in room amenities but was still comfortable!

03/12/2016

Los Lagos is a nice place, but kind of tucked away too far from downtown. Nice pools, good restaurant, nice grounds. The room left a lot to be desired. Poor AC, very worn and dated. Hard beds. Clean and ok, but for the money spent, not worth it.

03/04/2016

Gorgeous Hotel, good food

02/13/2016

The AC unit was hard to regulate--and loud. But we loved this resort!

01/17/2016

We really thought the resort was wonderful. However, we wish we were aware that it was quite hilly to get to our rooms and some roads were very dark at night.

12/28/2015

Would definitely stay here again and would recommend to anyone. Great food.. The room was different from what we were expecting but ended up loving the place.

12/23/2015

The drink prices at the swim up bar were on the spendy side

12/21/2015

What a wonderful resort! Loved the crocodiles, leaf-cutter ant farm, tree farm, butterfly garden, turtle pond, etc. Such a beautiful place!

11/10/2015

Very fun

06/13/2015

Had a small issue with the first room. Couldn't change first night, but changed the next night at no extra charge Very nice. Meals were decent, a little expensive, but good waiter/waitress staff.

04/11/2015

Room was fine and functional. Pool area was amazing! Hot spring and cold pools were beautiful. Swim up bar was lots of fun and happening. My teen boys LOVED the water slides. Gorgeous landscaping. Staff, especially shuttle drivers, were very nice and friendly and the shuttle came quickly when called. Breakfast was also delicious, and we ate two very nice dinners at the hotel restaurant. My only frustration was changing dollars either small bills or colones so I could tip drivers and tour guides. They always claimed they did not have change for $20, until I told them it was for tips. Its a small thing, but thought you would want to know. Next time, I would bring $50 or so in singles. You might want to recommend that.

04/01/2015

the mattress was very hard. wireless service was non-existent.

03/28/2015

The food options and quality left a lot to be desired. The dinner buffet had minimal options and was quite expensive per person. The restaurant was better priced but the quality of the food wasn't great. In addition, they should have a "snack" menu for in between meals or if you've come back from a long excursion. This area could definitely use a boost.

03/15/2015

Grounds are beautiful. Butterflies, frogs and ants exhibits are very good. The hot spring pools and slides were a huge hit with the kids and parents. Breakfast was good but the other meals at the resort were lacking both at the restaurant and the pool bar. The air conditioner in our room didn't work and it was very humid. The maintenance staff was not equipped to repair it. All he did was change the batteries in the remote (which had nothing to do with it). We loved the grounds, the view and location enough that none of the less than perfect things affected us terribly but pickier travelers might find it less than exceptional. For us, the pool slides, view and grounds were the right choice. We ate out most meals (either on excursions or at the Que Rico down the road) so we loved this hotel - especially because the boys loved the pools and slides.

03/08/2015

This property was not our first choice. We booked late and ended up in a room far from the pool and restaurant. A shuttle was provided and often picked us up along the road. It certainly was adequate and comfortable. We all felt that being made to wear wristbands to identify us as guests was a little bit tacky. The restaurant was nice and the breakfast was quite good. The exhibits on the property were underwhelming. The view of the volcano was amazing from the property.

01/04/2015

Absolutely beautiful!! Wonderful accommodations , great service!