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Los Lagos Hotel Resort and Spa

Arenal

Good to Know

Los Lagos Hotel Resort and Spa in Arenal offers a vibrant, family-friendly escape amidst a tropical landscape. This midrange resort features natural hot springs, a large swimming pool with an exciting waterslide, and dining with captivating jungle and volcano views. Guests can balance on-site relaxation with exploring the Arenal Volcano region's diverse activities, making it an ideal choice for a memorable Costa Rican vacation.


Hot springs and pool days in Arenal’s tropical landscape

Arenal Volcano, tropical grounds and a pool with a big waterslide give Los Lagos Hotel Resort and Spa a lively sense of vacation. In La Fortuna, this midrange resort lets you balance exploring with days that need no ambitious schedule: spend time in the hot springs, take a swim and leave an afternoon for the grounds or spa.

Poolside afternoons, meals with a jungle outlook

Las Palmas Restaurant serves Costa Rican and international dishes for breakfast, lunch and dinner with jungle views. Birds often visit the area in front of the restaurant, giving you another reason to pause over a meal. Dress is casual, though swimwear and wet clothing are not permitted. Change after the pool before coming to dine.

Lemnos Wet Bar brings drinks to the poolside setting, with a swim-up bar and views of Arenal. Its menu includes more than 50 tropical drinks and cocktails, along with natural drinks, sodas, beer and wine. Between the pool, waterslide and hot springs, there is plenty to make a day at the resort feel like part of the trip rather than a gap between excursions.

Choose your position on the grounds

Most Standard Rooms are near the pool and central facilities. Superior Rooms, Premium Rooms and Villas sit on a hill above the common areas, so getting to the pool, hot springs, restaurant and lobby involves a short hike. A complimentary shuttle is available for guests without a rental car. Think about that difference when choosing between proximity to the facilities and the room styles higher on the property.

Air conditioning, cable television and a mini-fridge provide familiar comforts across the rooms and villas. The Villa category adds a kitchen and living room for meals and downtime together. Beyond the hotel, the Arenal Volcano National Park region has ATV trips, waterfalls, canopy ziplines and other ways to explore. Browse Arenal Activities and Tours page to choose outings that suit your party, then keep an afternoon free for Los Lagos’ own water-filled pleasures.

Los Lagos highlights, with the hill and dining rules in mind

  • A tropical hot-springs setting. In front of Arenal Volcano, this midrange resort places tropical grounds and hot springs at the center of the stay. It is an appealing family choice when you want the hotel’s setting and facilities to be part of the vacation.
  • A day in the water. The swimming pool’s large waterslide adds an energetic side to the stay, while thermal soaking and the spa invite a slower pace. Families can make time at the resort an activity in its own right instead of filling every day with off-site tours.
  • Dining with a jungle outlook. Las Palmas serves Costa Rican and international breakfast, lunch and dinner; birds frequently visit the area in front. The casual dress code still excludes swimwear and wet clothing, so plan to change between the pool and a restaurant meal.
  • A drink with Arenal in view. Lemnos Wet Bar has a swim-up bar, volcano views and more than 50 tropical drinks and cocktails, plus natural beverages, sodas, beer and wine. It gives poolside downtime its own character alongside the resort’s hot springs.
  • Choose the room’s location as well as its size. Most Standard Rooms are close to the pool and central facilities. Superior Rooms, Premium Rooms and Villas are uphill, requiring a short hike to the pool, hot springs, restaurants and lobby; weigh that daily movement when choosing your accommodation.
  • Help with the hill. Guests without a rental car have a complimentary shuttle service. All room styles and villas have air conditioning, cable TV and a mini-fridge; the Villa adds a kitchen and living room for a group that values meals and downtime together.
  • Keep room for the wider region. ATV trips near Arenal, waterfalls and treetop ziplines are regional choices to plan around the stay. Browse the Arenal Activities and Tours page for details and rates, then leave enough time to enjoy the resort itself.

Stay details

Number of rooms
98
Check-in
15:00
Check-out
12:00

Hotel Styles

  • Midrange
  • Resort
  • Eco Style
  • Spa
  • Family
  • Hilltop
  • Hot Springs
  • Sustainable

Hotel Amenities

  • Breakfast
  • Restaurant
  • Bar
  • Pool
  • Hot Springs
  • Spa
  • Trails
  • Resort Activities
  • Gardens
  • Handicap
  • Parking
  • WiFi
  • Laundry Service
  • Air Conditioning
  • Cable TV
  • Vegetarian Friendly

Room Amenities

Superior Room

  • AC
  • Cable TV
  • Day Bed
  • Hair Dryer
  • Mini-Fridge
  • Partial Jungle View
  • Phone
  • Rollaway Available
  • Safe Deposit Box
  • Terrace
  • Volcano View

Standard Room

  • AC
  • Cable TV
  • Hair Dryer
  • Mini-Fridge
  • Partial Jungle View
  • Rollaway Available
  • Safe Deposit Box
  • Volcano View

Villa

  • AC
  • Cable TV
  • Hair Dryer
  • Kitchen
  • Living Room
  • Mini-Fridge
  • Partial Jungle View
  • Terrace
  • Two Bedrooms
  • Volcano View

Hotel location

Arenal

Explore the hotel location on the map

Latitude: 10.488255; longitude: -84.68644

View this location in Google Maps

Guest ratings and reviews

Pacific Trade Winds customer ratings and reviews.

Overall
92%467 guest ratings
Cleanliness
95%
Expectations
92%
Staff
92%
Comfort
91%
Value
91%

Showing reviews 26–50 of 181.

Shital M.

Hotel was beautiful, just the room was far from the restaurant.

Eric S.

Dining that first evening was less than "10" due to the waiter who was either distracted or overwhelmed. We chose on other evenings to eat at the poolside bar. And also that same first evening, I called reception about noise from the guest room above us (continual pacing back and forth), The staff resolved that quickly. All other services, staff, and amenities at the hotel exceeded expectations.

Sheri S.

We loved the hotel and the mineral pools. We had one issue in the restaurant but it was resolved with the manager the following day. It may have just been an off day for the server. Once we ordered, we had to find him after about 20 minutes to get our drinks and then again to get a few other items. We chose to eat at the pizza place for the remainder of the time and that went very well.

Show all 25 reviews on this page

Marlene K.

The breakfasts were wonderful. Enjoyed the hot springs. Taking Uber into town was inexpensive and convenient.

Kathy B.

I was glad we were in a unit very close to the pools and the dining room as I couldn't have managed the hill to the more distant unit. I loved the various hot pools and the fact that there was an extensive gluten-free menu at dinner. The room heater (110) wasn't working well so we were quite cold one night but used the blankets provided

Rebecca P.

Beautiful location but a bit noisy, transfer buses going by rooms at all hours.

Sarah E.

Gorgeous resort. Amazing breakfast. Awesome pools and hot springs. Bed and pillow were a bit uncomfortable.

Brenda H.

fantastic property! the thermal pools, the views, the food, all was amazing

John C.

Lots of shuttle buses to get around the facilities.

Melanie S.

The room and grounds are beautiful. We didn’t love the breakfast, and the thermal pools were too crowded. In retrospect this might be a better hotel for families with children. I think I prefer boutique hotels more.

Katherine W.

This hotel was more expensive than what we usually opt for, but it was very nice. We liked having the trails, gardens, hot springs, pools, etc on site. It was easy to uber into town. Staff were great. Bed was comfy.

Julie v.

We loved this resort, especially the hot springs. The room was spacious and had an awesome view of the volcano. Staff was helpful. I appreciated having a steamer in the room. Restaurant was great and reasonably priced.

Aline G.

Amazing property, many hot springs, they have even their own little farm. The buffet style breakfast was abundant with myltiple choices.

Tiffany S.

The pools and grounds were the most amazing I have ever seen. The shuttle to and from the rooms was quick, but felt like we always had to bother someone to call for the shuttle. Wish it had a set route that would pass the bus stops every 15-30 mins and you only called if you need ed door service for luggage or physical restrictions. The room was huge! The down fall was the room had 1 chair inside and no table for a card game, eating, or mapping out trails. The porch had 2 seats out front and 2seats in the back. The room is for 4, but you could not sit down together.

Guest review

Great hotel. Rooms were comfortable, a lot of breakfast options. Enjoyed the paths to lookout, hot springs and pools. Food at restaurants was very good.

Grace T.

Great hot springs, good breakfast buffet and dinner offerings. Didn't like that we were so far from the main resort and had to call a van whenever we wanted to go anywhere. wished there were convenient transport into to town to eat at restaurants.

Guest review

Our 8-year old family members loved the water slides, and finally convinced 78-year old grandma to try it.The various sizes and temperatures of pools kept the adults entertained, and it was easy to feel private. We did not like the dinner we had at the restaurant. Everything was extremely salty, and most of us didn’t finish our meal. The breakfasts were great!

Guest review

We need medical emergency help and the hotel staff was instrumental in getting us the help we needed.

Gilda G.

Totally %100 recommend this location for the whole family. We loved it. A great BIG shot out to Valentina the restaurant host and distracted Luis Ramirez for such quick response with our medical needs for my sister. The Doctor at the local clinic was very very knowledgeable and quick to treat my sister with medical and advice.

Alyson T.

Best hotel in Costa Rica, 2nd stay!

Nancy T.

Los Lagos certainly exceeded our expectations - the setting was gorgeous, the facilities were clean and spacious. We will definitely recommend.

Samuel R.

We absolutely loved Los Lagos

Alberto R.

Buffet breakfast was tasty with a large selection of items. Restaurant dinner menu was extensive and the food was delicious, well presented, and portions were large. A shout out to Mario and Michael for their great service! Also, the manager Kimberly was very accommodating in providing us with a special dish not on the menu. Loved the bar, which also serves great food. The grounds are beautiful and the large amount of pools and hot springs was amazing. The room was very spacious and comfortable. Hotel shuttle service runs very smoothly. The entire staff is dedicated to taking care of its guests in a friendly and professional manner. Would definitely stay here again!

Sara S.

If we could rate higher than 10, we would. Exceeded all expectations!

Jillian A.

AMAZING hotel!

Frequently Asked Questions

What unique water features does Los Lagos Hotel Resort and Spa offer?

Los Lagos Hotel Resort and Spa features natural hot springs and a large swimming pool equipped with a significant waterslide, providing both relaxing thermal soaking and energetic aquatic fun.


What dining and beverage options are available at Los Lagos Hotel Resort and Spa?

Guests can dine at Las Palmas Restaurant, offering Costa Rican and international cuisine for breakfast, lunch, and dinner with jungle views. The Lemnos Wet Bar provides over 50 tropical drinks, cocktails, and other beverages at a swim-up bar with Arenal Volcano views.


What are the room categories and their locations at Los Lagos Hotel Resort and Spa?

Standard Rooms are conveniently located near the pool and central facilities. Superior Rooms, Premium Rooms, and Villas are situated on a hill above the common areas, with Villas also featuring a kitchen and living room. A complimentary shuttle assists guests accessing uphill accommodations.


What amenities are included in the rooms at Los Lagos Hotel Resort and Spa?

All room styles and villas at Los Lagos Hotel Resort and Spa include air conditioning, cable television, and a mini-fridge. Villas further enhance the stay with a kitchen and a living room.


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