The beds were too hard for my wife, but otherwise, a great hotel, amenities and location.
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Los Lagos Hotel Resort and Spa
Good to Know
Los Lagos Hotel Resort and Spa in Arenal offers a vibrant, family-friendly escape amidst a tropical landscape. This midrange resort features natural hot springs, a large swimming pool with an exciting waterslide, and dining with captivating jungle and volcano views. Guests can balance on-site relaxation with exploring the Arenal Volcano region's diverse activities, making it an ideal choice for a memorable Costa Rican vacation.
Hot springs and pool days in Arenal’s tropical landscape
Arenal Volcano, tropical grounds and a pool with a big waterslide give Los Lagos Hotel Resort and Spa a lively sense of vacation. In La Fortuna, this midrange resort lets you balance exploring with days that need no ambitious schedule: spend time in the hot springs, take a swim and leave an afternoon for the grounds or spa.
Poolside afternoons, meals with a jungle outlook
Las Palmas Restaurant serves Costa Rican and international dishes for breakfast, lunch and dinner with jungle views. Birds often visit the area in front of the restaurant, giving you another reason to pause over a meal. Dress is casual, though swimwear and wet clothing are not permitted. Change after the pool before coming to dine.
Lemnos Wet Bar brings drinks to the poolside setting, with a swim-up bar and views of Arenal. Its menu includes more than 50 tropical drinks and cocktails, along with natural drinks, sodas, beer and wine. Between the pool, waterslide and hot springs, there is plenty to make a day at the resort feel like part of the trip rather than a gap between excursions.
Choose your position on the grounds
Most Standard Rooms are near the pool and central facilities. Superior Rooms, Premium Rooms and Villas sit on a hill above the common areas, so getting to the pool, hot springs, restaurant and lobby involves a short hike. A complimentary shuttle is available for guests without a rental car. Think about that difference when choosing between proximity to the facilities and the room styles higher on the property.
Air conditioning, cable television and a mini-fridge provide familiar comforts across the rooms and villas. The Villa category adds a kitchen and living room for meals and downtime together. Beyond the hotel, the Arenal Volcano National Park region has ATV trips, waterfalls, canopy ziplines and other ways to explore. Browse Arenal Activities and Tours page to choose outings that suit your party, then keep an afternoon free for Los Lagos’ own water-filled pleasures.
Los Lagos highlights, with the hill and dining rules in mind
- A tropical hot-springs setting. In front of Arenal Volcano, this midrange resort places tropical grounds and hot springs at the center of the stay. It is an appealing family choice when you want the hotel’s setting and facilities to be part of the vacation.
- A day in the water. The swimming pool’s large waterslide adds an energetic side to the stay, while thermal soaking and the spa invite a slower pace. Families can make time at the resort an activity in its own right instead of filling every day with off-site tours.
- Dining with a jungle outlook. Las Palmas serves Costa Rican and international breakfast, lunch and dinner; birds frequently visit the area in front. The casual dress code still excludes swimwear and wet clothing, so plan to change between the pool and a restaurant meal.
- A drink with Arenal in view. Lemnos Wet Bar has a swim-up bar, volcano views and more than 50 tropical drinks and cocktails, plus natural beverages, sodas, beer and wine. It gives poolside downtime its own character alongside the resort’s hot springs.
- Choose the room’s location as well as its size. Most Standard Rooms are close to the pool and central facilities. Superior Rooms, Premium Rooms and Villas are uphill, requiring a short hike to the pool, hot springs, restaurants and lobby; weigh that daily movement when choosing your accommodation.
- Help with the hill. Guests without a rental car have a complimentary shuttle service. All room styles and villas have air conditioning, cable TV and a mini-fridge; the Villa adds a kitchen and living room for a group that values meals and downtime together.
- Keep room for the wider region. ATV trips near Arenal, waterfalls and treetop ziplines are regional choices to plan around the stay. Browse the Arenal Activities and Tours page for details and rates, then leave enough time to enjoy the resort itself.
Stay details
- Number of rooms
- 98
- Check-in
- 15:00
- Check-out
- 12:00
Hotel Styles
- Midrange
- Resort
- Eco Style
- Spa
- Family
- Hilltop
- Hot Springs
- Sustainable
Hotel Amenities
- Breakfast
- Restaurant
- Bar
- Pool
- Hot Springs
- Spa
- Trails
- Resort Activities
- Gardens
- Handicap
- Parking
- WiFi
- Laundry Service
- Air Conditioning
- Cable TV
- Vegetarian Friendly
Room Amenities
Superior Room
- AC
- Cable TV
- Day Bed
- Hair Dryer
- Mini-Fridge
- Partial Jungle View
- Phone
- Rollaway Available
- Safe Deposit Box
- Terrace
- Volcano View
Standard Room
- AC
- Cable TV
- Hair Dryer
- Mini-Fridge
- Partial Jungle View
- Rollaway Available
- Safe Deposit Box
- Volcano View
Villa
- AC
- Cable TV
- Hair Dryer
- Kitchen
- Living Room
- Mini-Fridge
- Partial Jungle View
- Terrace
- Two Bedrooms
- Volcano View
Hotel location
Arenal
Explore the hotel location on the map
Latitude: 10.488255; longitude: -84.68644
Guest ratings and reviews
Pacific Trade Winds customer ratings and reviews.
- Overall
- 92%467 guest ratings
- Cleanliness
- 95%
- Expectations
- 92%
- Staff
- 92%
- Comfort
- 91%
- Value
- 91%
Showing reviews 1–25 of 181.
Adeline M.
The thermal springs and pools were amazing.
Meg H.
We wished there were places to hang wet clothes and swim wear in the hotel room.
Show all 25 reviews on this page
Stacey L.
Wonderful resort. Wish there had been a few easier options for GF at the more casual grill but, honestly, this is just being picky, overall, wonderful place experience and the perfect starting place for our family.
Rebecca L.
Los Lagos exceeded my expectations. I was totally surprised by how nice and perfect it was for families.
Courtney S.
Again, this was a beautiful location. The hot springs were great and everyone was super friendly. However, we did find the shuttle system to be very inconvenient. There was no consistent schedule and you needed to call every time you needed to get somewhere. If you forgot something at your room, it could take 40mins to get there and back. It also wasn't close to anything else so since we were there for several days, we thought we might have a little town to explore, but it wasn't close enough to walk to. We loved there was a wet bar that we could get smaller meals for slightly cheaper than the main restaurant when we thought that was our only choice to eat.
Debra D.
This is a beautiful hotel and it had exceptional views. We did not rent a car, so having to take the shuttle anytime we needed to leave the room was inconvenient. We were high up the mountain and walking would have been dangerous. If we stay there again, and I definitely would, I would ask for a room closer to the pool/restaurant.
Tracy C.
very clean. everybody kind and helpful
Andrea W.
Beautiful property! We truly enjoyed staying here.
Ann H.
Amazing place!
Stephen V.
This was our favorite Hotel. We loved the Hot spring fed pools.
Alba H.
Great resort. Food was good. Service great
Paul B.
Very nice all inclusive resort.
Los Lagos was like a mini vacation inside our vacation. The staff here were so friendly and helpful. They remembered and greeted us each day. We had a wonderful stay at Los Lagos.
Heather L.
Beautiful location, great hot springs, helpful staff, good breakfasts. I would stay again.
Alison L.
This hotel was stunning, the location is beautiful and a good base camp for all of our adventures. Our kids loved the pools and hot springs, and waking up to a breathtaking view each morning was the cherry on top.
Forough A.
wonderful property. we loved everything
Lashauna S.
Overall we liked Los Lagos Hotel Resort and Spa. It would be helpful to tell clients that the hotel is quite a distance from La Fortuna town and that an uber or taxi is required to get into town. The restaurant while fine was expensive. We spent extra $ on Ubers to take us to other Sodas/restaurants for supper. Finally, 5 nights was likely too many in La Fortuna.
Meaghan D.
The location of our room was amazing! We loved the trundle beds for the kids. The rooms could use a few updates- table and chairs inside, morehooks in the bathroom to hang towels or wet bathing suits. The breakfast buffet was great!
Susan B.
This resort was so lovely!
Teresa W.
The hot springs pools were perfect.
Dawn H.
Very nice family hotel, I was not expecting it to be so "resorty" but I loved it. the hot springs were wonderful after a long day of walking. the breakfast was wonderful and every meal we had was delicious and not over priced. I loved the fresh fruit at breakfast. In the states it feels like you are rushed when you go out to eat, it took us a few days to relax and go with the flow and take our time after the meal and not rush the check.
James L.
The driver went above and beyond to make our trip comfortable and pleasant!
Staff in the restaurant were particularly welcoming and friendly
Russell R.
This hotel is a great place to relax after our day's adventures. You can find thermal pools that have just the right temperature for relaxation.
Frequently Asked Questions
What unique water features does Los Lagos Hotel Resort and Spa offer?
Los Lagos Hotel Resort and Spa features natural hot springs and a large swimming pool equipped with a significant waterslide, providing both relaxing thermal soaking and energetic aquatic fun.
What dining and beverage options are available at Los Lagos Hotel Resort and Spa?
Guests can dine at Las Palmas Restaurant, offering Costa Rican and international cuisine for breakfast, lunch, and dinner with jungle views. The Lemnos Wet Bar provides over 50 tropical drinks, cocktails, and other beverages at a swim-up bar with Arenal Volcano views.
What are the room categories and their locations at Los Lagos Hotel Resort and Spa?
Standard Rooms are conveniently located near the pool and central facilities. Superior Rooms, Premium Rooms, and Villas are situated on a hill above the common areas, with Villas also featuring a kitchen and living room. A complimentary shuttle assists guests accessing uphill accommodations.
What amenities are included in the rooms at Los Lagos Hotel Resort and Spa?
All room styles and villas at Los Lagos Hotel Resort and Spa include air conditioning, cable television, and a mini-fridge. Villas further enhance the stay with a kitchen and a living room.
The people behind your vacation
Personal service from Pacific Trade Winds
- Highly trained Costa Rica vacation specialists
- Personal customer service and concierge care throughout your vacation
- TripAdvisor Hall of Fame recognition for service and a #1 ranking in our TripAdvisor category
- A proud team who care deeply about you and Costa Rica, eager to share the places and experiences that make their country feel like paradise
Include Los Lagos Hotel Resort and Spa in your Costa Rica vacation
Tell us about your travel dates and preferences. Pacific Trade Winds’ Costa Rica vacation specialists can help you plan a vacation that includes Los Lagos Hotel Resort and Spa.
Related Costa Rica Travel Planning
- Explore Arenal HotelsBrowse the established hotel guide for Arenal.
- Explore Arenal ToursBrowse the established tour guide for Arenal.
- Explore La Fortuna and Arenal VolcanoRead the destination guide for La Fortuna and Arenal Volcano.
- Explore Arenal VolcanoRead the destination guide for Arenal Volcano.
- Plan around Costa Rica weatherCheck seasonal patterns before choosing travel dates and activities.
- Explore Costa Rica vacation packagesExplore vacation styles and itineraries for your Costa Rica trip.
- Plan a custom Costa Rica vacationTell Pacific Trade Winds what you would like to include in your vacation.