Los Lagos Hotel Resort and Spa

This is a great place to stay with kids. I not sure it would be my top pick if we were traveling just with adults. I can't imagine kids having a better motel experience than Los Lagos.

The hotel exceeded my expectations; we didn’t expect such a big resort! The views, once we relocated to a new room, were stunning! The gardens were spectacular. It felt more impersonal and we didn’t get to interact with the staff, but everything was perfect nonetheless. Having no car, we had to have all of our meals on site, which was expensive. Great shuttle service around the hotel!

Loved this resort. Much larger than expected but the shuttle service was easy to use. Loved the food at the resort restaurant. The hot springs blew us away and the slide was super fun...even for us old folks!

What an amazing lodge! Hot springs, pools, and a really exciting slide. An unparalleled view of the volcano from our bedroom. We spotted our first toucan and peccary there! Staff were all very friendly.

Hotel exceeded expectations! The grounds are like being in a well tended garden, and the many pools & hot springs were an added pleasure. Jason (Yeison?) was especially nice and very helpful to us. Beautiful experience here.

Positives: Beautiful property! Lots of swimming pools and hot tubs. Efficient towel service. Friendly and helpful staff in reception. The food at the Wet Bar was excellent and was a decent price. The free breakfasts were terrific with loads of choices. Most of the wait staff were nice. Negatives: Breakfast ended at 9 o'clock, which is pretty early for those who like to sleep in and relax before doing afternoon activities. The WiFi was really poor. You had to go to the Lobby to get a good connection. In this day and age, this shouldn't happen. Our room was so far away that we had to phone ahead for a shuttle to take us anywhere. This was inconvenient. Our room was good for 2 people, but crowded for three.

The hotel was BEAUTIFUL and had so much to do and see! Our only complaint was the bed was very hard and uncomfortable.

Awesome hotel and beautiful resort. Clean rooms. It would have been nice to have more coffee options as CR is famous for coffee.

Breakfast was great. The hot springs were so enjoyable and we saw them drained and cleaned. Our last night there we were treated to a spectacular view and sunset of the volcano.

Our room only had two beds and a desk. No chairs at all. No safe. The outdoor patio had 1 single chair so we couldn't sit outside together.

Large rooms, kid friendly, pool options (especially the heated spring pools) were accommodating for early morning, mid day and late evening swims!

Los Lagos was fantastic to stay at! We spent every night in the hot springs and enjoyed drinks from the pool bar. The little store on site was also great for purchasing any last minute items we needed. The food in the morning was good and the rooms were very clean. We even scheduled treatments at the spa on site and the massages were FABULOUS. The only "con" is that our unit was up the hill, giving us a slight trek every day (but we needed the exercise anyways). Just a note for people who would want lower level units etc.

The Property is beautiful and the breakfast was fantastic as they have so many options. The hot springs and particularly the wet bar is a real treat and make for an awesome experience!

We enjoyed this hotel (this was a second visit) and will return. My low rating came from the lack of housekeeping. Our room wasn't restocked or cleaned once during our visit and I needed to reach out twice for more towels and toiletries.

Loved the view from our rooms

The interior of the room was very disappointing when we arrived. The bedding was was very bad. 1 sheet & a polyester blanket. Very skimpy. The bathroom was in poor condition. It felt more like a hostel that a hotel. The chairs out side need new pads. The views were spectacular though out the front & back. The overall grounds & amenities of the hotel were great!

The room felt very modern and not as welcoming after Puerto Viejo and Mawamba. Probably because it’s a bigger hotel.

In the large room are only 2 kitchen chairs and 1 little tabel.

This was my favorite hotel of our 3 we visited in our 10 day stay. Absolutely beautiful grounds, wonderful and fresh breakfast, friendly and reliable shuttle drivers to get you back and forth to your rooms. So much to do right there on the grounds that it could easily be all inclusive and you would never have to leave! Loved the swim up bar and hot pools!

Only the restaurant room was not very friendly and the breakfast very noisy: too many people

Very good but many people at the breakfast in the restaurant, it was loud and crowdy. We enjoyed the gardens and hot springs.

Great hotel, fun pool and watersides for the kids. The two pullout beds for the kids, making 4 beds in one room with space leftover, was a great value.