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What is the cancellation policy?

Good to Know

Pacific Trade Winds' cancellation policies are broadly established to accommodate various partners, including hotels, tours, and airlines, as well as different reservation types like service plans and individual bookings. While universal policies are detailed on their dedicated page, the company prioritizes client satisfaction, often providing refunds that exceed stated policies for unforeseen circumstances. They recommend thorough vacation research and obtaining trip insurance to mitigate inherent travel risks.


We have established cancellation policies on our policies page.  These policies are written in a broad way as we work with hundreds of hotels, tours, rental car agencies, domestic airlines and transportation companies which all have their own unique policies.  We also have service plan options with different modification and cancellation polices.  In addition, we accept individual (non-package) reservations.  With all of these options, we provide a universal set of policies, which you will find in the link above.  However, we will always work with you to find the best possible solution based on your individual situation and circumstances.  In fact, over the last six years, we have averaged over $40,000 per year in refunds to clients for unforeseen circumstances.  In most cases refunds actually exceed what our policies state and are often more than service providers policies state.  To minimize such situations, we recommend you to thoroughly research all aspects of your vacation prior to reserving.  We also recommend obtaining trip insurance to minimize inherent risks of travel.

Frequently Asked Questions

Where can I find the specific cancellation policies?

Specific cancellation policies are detailed on the dedicated policies page, which outlines universal guidelines applicable across various partners and reservation types.


How flexible are Pacific Trade Winds' cancellation policies?

Pacific Trade Winds strives for flexibility, working with clients to find optimal solutions for individual situations. They have a history of providing refunds that often exceed their stated policies and those of service providers.


What is recommended to minimize travel risks related to cancellations?

To minimize travel risks and potential cancellation issues, it is recommended to thoroughly research all aspects of your vacation before reserving and to obtain trip insurance.